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NALA individuellhotel

3.5 star property

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Exterior
Breakfast served
Garden
Terrace/patio
Junior Suite, Balcony | Bathroom | Designer toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Double Room

9.2 out of 10
Wonderful
(17 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, in-room safe, soundproofing, iron/ironing board

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Deep soaking bathtub

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Garden View

Apartment, Garden View | View from room

Apartment, Garden View

9.6 out of 10
Exceptional
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite (Mini Single)

Suite (Mini Single) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite (Mini Single)

9.6 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Climb Up)

Double Room (Climb Up) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Cinema)

Double Room (Cinema) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Double Room (Cinema)

9.6 out of 10
Exceptional
(10 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(44 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony

Designer toiletries, hair dryer, towels

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Innsbruck

A stay at NALA individuellhotel places you in the heart of Innsbruck, within a 5-minute walk of Maria Theresa Street and Triumphal Arch. .This boutique hotel is 0.2 mi (0.4 km) from Casino Innsbruck and 0.3 mi (0.4 km) from Rathaus Galerien Shopping Centre.

What's nearby

  • Maria Theresa Street - 3 min walk - 0.2 miles
  • Triumphal Arch - 3 min walk - 0.2 miles
  • Landeskrankenhaus - University Clinics Innsbruck - 5 min walk - 0.3 miles
  • Innsbruck Old Town Christmas Market - 11 min walk - 0.6 miles
  • Bergisel Ski Jump - 20 min walk - 1.1 miles

Getting around

  • Innsbruck West Station - 8 min walk
  • Innsbruck Technik Tram Stop - 14 min drive
  • Kranebitten Airport (INN) - 12 min drive

Restaurants

  • ‪karaffu | coffee culture - ‬3 min walk
  • ‪Vapiano - ‬4 min walk
  • ‪Happy Wok - ‬5 min walk
  • ‪Zum Wohl Tirol - ‬4 min walk
  • ‪Hotel Neue Post - ‬2 min walk

About this property

NALA individuellhotel

Hotel in Innsbruck with a fitness center and a rooftop terrace
NALA individuellhotel offers 57 accommodations with espresso makers and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and espresso makers. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and multilingual staff. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and 1:00 PM.
Onsite venue - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9.50 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults, and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely decorated rooms. Great location just a short walk from old town. Helpful staff and loved touch of having free prosecco in the lobby. Terrace was nice to relax on as well!
Stayed 1 night in Oct 2025

10/10 Excellent

amy Xiaoyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff,good location
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

Jesse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open air toilet concept is pretty wild, very modern but not for me
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within a 15 minute walk, beautiful views, spacious rooms, extremely helpful hotel staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yit Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to station and most attractions
Stayed 1 night in Sep 2025

10/10 Excellent

ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great view from balcony, friendly staff and very convenient to centre
Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and comfortable

Great welcome and excellent service throughout. The hotel is well located to be able to walk to the old town or to the station (or the bus is nearby). The room was fairly compact but big enough and the bed was very comfortable. We were there on Sunday so tried the brunch which had a good selection and used local ingredients.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Castle Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay
Stayed 1 night in Sep 2025

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet neighbourhood but easily walkable to the train station & the centre. Lovely staff & a very well presented place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night on our way to the Dolomites. We really liked the hotel; the layout and design of the rooms and comfortable beds. Access to a small shared kitchen was an extra bonus.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service and great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
What a great little find ! Quirky little boutique hotel with everything you need for a seamless trip - will be recommending to all my friends !!
Stayed 1 night in Aug 2025

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

RICHARD, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel a bit special in decoration.
Stayed 1 night in Aug 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and comfortable. The decor of the room and the hotel was modern and beautiful. The staff at this hotel was very friendly and helpful. I love staying at this hotel and will definitely stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with really tranquil outdoor spaces. Not sure about a bath in the bedroom but the shower was good and a very comfortable bed. Lovely toiletries too! Just far enough from the centre to be quieter. Really enjoyed our stay and would return
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything was great. The hotel is appointed in lovely contemporary touches, my room had everything I needed, a large, lovely terrace, and awesome views. I would recommend this hotel to anyone.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff and beautiful outdoor sitting area for breakfast and sunset drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Really nice place. Beautiful room with fantastic decor and lots of space (bath on mezzanine floor!). Loved the balcony and the communal outdoor areas (garden and terrace). Very good location in the centre. Welcome drink, suggestions of where to eat and drink in the rooms, chocolates on departure.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay no complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Nic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Individuell in many ways - a very happy hotel!

This hotel is exceptional. Everything about it is designed to make (and keep) you happy. And it works! From the friendly welcome, easy directions to parking, beautiful decor, free drinks in reception, large room with balcony, fridge and Dyson fan, chilled garden, honesty bar and roof terrace, gym, free welcome card offering free bus and cycle hire...... even the stairs were enjoyable to walk down and the cleaners happy to encounter you! Location exceptional also, in beautiful Innsbruck. An amazing stay - will definitely choose Nala again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay appreciate the staff for giving an upgraded room after a long days of travel, lovely garden and unique room
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025