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Altstadthotel Weisses Kreuz

4.0 star property

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Photo gallery for Altstadthotel Weisses Kreuz

Bar (on property)
Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated
Bar (on property)
Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Room service
$190
$167 nightly
$190 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Place, Innsbruck Old Town Christmas Market
    ‪2 min walk‬
  • Place, Golden Roof
    ‪2 min walk‬
  • Place, Hofburg
    ‪2 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪6 min drive‬

Room options

View all photos for Large Double Room

40-inch LCD TV with cable channels, TV

Large Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • City view

View all photos for Medium Double Room (Golden Roof View)

Medium Double Room (Golden Roof View) | Living area | 40-inch LCD TV with cable channels, TV

Medium Double Room (Golden Roof View)

10.0 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • City view

View all photos for Twin Room

Twin Room | Living area | 40-inch LCD TV with cable channels, TV

Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Double Room (Patio)

Double Room (Patio) | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room (Patio)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mozart Suite

Mozart Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Mozart Suite

  • 474 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Mountain view

View all photos for Double Room, Balcony

Double Room, Balcony | Hypo-allergenic bedding, in-room safe, individually decorated

Double Room, Balcony

8.8 out of 10
Excellent
(11 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Mountain view

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer) | Hypo-allergenic bedding, in-room safe, individually decorated

Basic Room (Besenkammer)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Golden Roof Suite

Golden Roof Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Golden Roof Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • City view

View all photos for Medium Double Room

Medium Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Medium Double Room

9.4 out of 10
Exceptional
(31 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Super Patio Suite

Super Patio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Super Patio Suite

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube) | Hypo-allergenic bedding, in-room safe, individually decorated

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Innsbruck

A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck City Tower and Maria Theresa Street. .This hotel is 0.1 mi (0.1 km) from Rathaus Galerien Shopping Centre and 0.1 mi (0.2 km) from Innsbruck Market Hall.

What's nearby

  • Maria Theresa Street - 1 min walk - 0.1 miles
  • Innsbruck Old Town Christmas Market - 2 min walk - 0.1 miles
  • Golden Roof - 2 min walk - 0.1 miles
  • Hofburg - 2 min walk - 0.1 miles
  • Court Church - 2 min walk - 0.1 miles

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪Augustiner Stiftskeller - ‬2 min walk
  • ‪Gelateria Tomaselli - ‬1 min walk
  • ‪Cafe-Strudel Kröll - ‬2 min walk
  • ‪Manna Delikatessen Café - ‬2 min walk
  • ‪Cafe Katzung - ‬1 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a bar
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping mall
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1465
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 362 out of 461 reviews
Rating 8 - Good. 76 out of 461 reviews
Rating 6 - Okay. 14 out of 461 reviews
Rating 4 - Poor. 7 out of 461 reviews
Rating 2 - Terrible. 2 out of 461 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Wheaton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Atilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at Weisses Kreuz. The staff was wonderful, friendly and efficient. They provide excellent recommendations for restaurants (loved Piano Bar) and were helpful with directions. The only problem, if you have car you should call ahead to get directions to the garage. Cars are not allowed in the old city center.
Stayed 2 nights in Oct 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing- except for our room being directly under the restaurant/kitchen. Late night and early morning constant noise.
Patio
Stayed 2 nights in Oct 2025

10/10 Excellent

Stella M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast selection and staff. Very attentive and kind. This is our second return to this hotel and we love it. The view is absolutely beautiful and the shopping is awesome. Many good restaurants, and places to visit.
Stayed 2 nights in Oct 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a lovely stay at the Altstadthotel Weisses Kreuz hotel. The reception staff were incredibly kind and helpful, making us feel so welcome from the moment we arrived. The views of the mountains from the hotel were truly magnificent, we couldn’t get enough of them and even decided to stay an extra night just to enjoy it all a little longer. Highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It was walkable from the train station and was right in the old town center. Perfect for seeing all the sights, shopping, eating and even walkable to the gondolas up to the top of Innsbruck. Breakfast was amazing. The staff was all so nice and helpful. They even had storage for our luggage. Would definitely stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the center of Innsbruck! Excellent place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Stayed 1 night in Oct 2025

8/10 Good

Cindy, Hillsdale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were on the small size, no place to put clothes and no mini fridge. It was clean and comfortable nine the less. Great location and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Everything walkable. Views were gorgeous. Staff was helpful with anything we needed including bus to take to various locations and recommendations on hiking.
Stayed 3 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

The room was clean, serviced daily. Bed very comfortable. Hotel is in the old town which is picturesque, with lots of restaurants close by. No restaurant for evening meals but choice for breakfast excellent and staff very helpful and obliging
Stayed 4 nights in Sep 2025

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Warm staff and great breakfast!
Stayed 1 night in Sep 2025

8/10 Good

B, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room with very little natural light. Breakfast and staff great,
Stayed 2 nights in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming stylish historic inn.

Charming, stylish historic inn. Amazing breakfast. Great staff and superb hospitality. Quiet yet in the middle of the oldest part of Innsbruck.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique and characteristic. The staff are very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Christian who was so welcoming and always made sure we had what we need. He was fabulous!
Stayed 2 nights in Sep 2025

10/10 Excellent

SALEM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Jayesh, Pinner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with excellent breakfast and amazing room. Our room was upgraded. One minor negative, our room didn't have a fridge.
Stayed 1 night in Sep 2025

10/10 Excellent

victoria, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but great location great place to stay for couple of days if your not spending a lot of time in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. So many shops & restaurants. Our room was small but perfectly appointed. Breakfast was amazing! Happy to recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Rich

Traveled with family
Liked: Amenities
Well kept
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This property was the best over all on our whole trip! Only unusual thing was the shower was part of the main room (bedroom). Love the place over all. Great breakfast and friendly staff
Stayed 4 nights in Aug 2025