Located in Neustift Im Stubaital, Alpenhotel Fernau is a 2-minute drive from Elfer Gondola and 12 minutes from Serlesbahn. .This family-friendly hotel is 6.1 mi (9.7 km) from Schlick 2000 Ski Resort and 15.4 mi (24.7 km) from Golden Roof.
What's nearby
Elfer Gondola - 15 min walk
Ski Lift Neustift - 16 min walk
Elferbergbahn - 16 min walk
Schlick 2000 Ski Resort - 15 min drive
Stubai Glacier Cable Car - 21 min drive
Getting around
Unterberg-Stefansbrücke Station - 22 min drive
Kranebitten Airport (INN) - 24 min drive
Restaurants
HERR KLAUS - Das Restaurant - 10 min walk
Panorama Restaurant Elfer - 29 min drive
Pizzeria Salute - 5 min drive
Bottega No. 13 - 10 min walk
Tyrol Cafe-Restaurant - 7 min walk
About this property
Alpenhotel Fernau
Family-friendly hotel with a full-service spa and area shuttle service
Alpenhotel Fernau offers 41 accommodations with minibars and safes. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 41 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.
Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
Free area shuttle
Ski shuttle nearby
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
24-hour gym
Arcade/game room
Bicycle rentals
Full-service spa
Hiking/biking trails
Mountain biking
Outdoor pool
Outdoor tennis court
Playground
Sauna
Ski passes
Ski storage
Spa tub
Steam room
Family friendly
Arcade/game room
Free area shuttle
Outdoor pool
Playground
Trampoline
Conveniences
Hair salon
Limited-hour front desk
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Conference space
Meeting room
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
Full-service spa
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Well-lit path to entrance
More
4 floors
Banquet hall
Built in 1979
Fireplace in lobby
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Minibar
More
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 7:30 AM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between September 26 and October 8.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 18 per person
Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
Pet fee: EUR 17 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt.
Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!
I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.