Sheraton Grand Palace Indore

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Palace Indore

Front of property - evening/night
Front of property - evening/night
Exterior
Lobby sitting area
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Omaxe City 1, Bypass Road, Mayakhedi, Indore, Madhya Pradesh, 452016
  • ISKCON Indore
    3 min drive
  • Bombay Hospital
    7 min drive
  • Khajrana Ganesh Temple
    10 min drive
  • Indore (IDR-Devi Ahilyabai Holkar Intl.)
    49 min drive

Room options

Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, 1 King Bed

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Royal Suite, 1 King Bed, Corner

  • 764 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Indore

When you stay at Sheraton Grand Palace Indore in Indore, you'll be on the Strip, within a 5-minute drive of ISKCON Indore and Indore Museum. .This luxury hotel is 3.8 mi (6.2 km) from Bombay Hospital and 4.7 mi (7.6 km) from Brilliant Convention Centre.

What's nearby

  • ISKCON Indore - 3 min drive - 1.6 miles
  • Bombay Hospital - 7 min drive - 3.9 miles
  • Khajrana Ganesh Temple - 10 min drive - 5.5 miles
  • Brilliant Convention Centre - 10 min drive - 4.8 miles
  • Annapurna Temple - 12 min drive - 7.2 miles

Getting around

  • Dakchya Station - 17 min drive
  • Indore (IDR-Devi Ahilyabai Holkar Intl.) - 49 min drive

Restaurants

  • ‪Diners Park And Restorent - ‬4 min drive
  • ‪Jalsa Resorts - ‬3 min drive
  • ‪Hotel Shivrattan - ‬7 min drive
  • ‪Krishna restaurant - ‬8 min drive
  • ‪Terminal 10 - ‬5 min drive

About this property

Sheraton Grand Palace Indore

Luxury hotel with a full-service spa and free valet parking
Sheraton Grand Palace Indore offers 115 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, hair dryers, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 115 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at S Café or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Indore? This hotel has 125000 square feet (11613 square meters) of space consisting of conference space and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
S Café - This buffet restaurant specializes in international cuisine.
Araana - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.
Malt - This cocktail bar specializes in vegetarian cuisine. Open daily.
Infuse - This café specializes in vegetarian cuisine. Open daily.
Plunge - This café specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 826 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Araana
  • Infuse
  • Malt
  • Plunge
  • S Café

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property serves vegetarian meals only. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 826 per person
  • Airport shuttle fee: INR 2499 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Bhagwati Palace Hotel Indore
Grand Bhagwati Palace Hotel
Grand Bhagwati Palace Indore
Grand Bhagwati Palace
The Grand Bhagwati Palace
Sheraton Grand Indore Indore
Sheraton Grand Palace Indore Hotel
Sheraton Grand Palace Indore Indore
Sheraton Grand Palace Indore Hotel Indore

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews" "
Rating 8 - Good. 5 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

neetu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well loved the services and hotel, but since I made my reservation through hotels.com, I was not able to receive the suite and additional discount that I would have if I had made my reservation through the website. It was also not mentioned anywhere that I would get a foreign transaction fee. Please adjust the pricing if you can, and do not add a transaction fee.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sugan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, dining
Stayed 2 nights in Jul 2024

6/10 Okay

Prem Kumar

Stayed 2 nights in Jun 2024

10/10 Excellent

kulwinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service
Stayed 1 night in May 2024

10/10 Excellent

varun

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay !
We were with family and it was great experience to stay, good food, nice welcome, friendly staff.. special thanks to Shimpi and Ravi Solanki
Stayed 2 nights in May 2024

8/10 Good

Rajnikant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and very helpful. The only issue we had was the air conditioning stopped working most nights. So had to wake up to reset the AC.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ritesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The food was of great quality and taste.
Stayed 3 nights in Mar 2024

8/10 Good

Prakash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay. Staff is very friendly. Little away from the city center but not far.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vinay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellence Bar tender is really helpful
Stayed 1 night in Mar 2024

10/10 Excellent

Anjana

AK
Nice facility. Very good service.
Stayed 2 nights in Feb 2024

10/10 Excellent

PRANATI, bangalore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent its good place to relax ..rooms are good..they gave a upgradation to suite room...enjoying it..
Stayed 1 night in Feb 2024

8/10 Good

RATNA PRASAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Pritpal

Traveled with family
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rajiv Ramesh

Stayed 4 nights in Dec 2023

8/10 Good

namrata

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Abhinav

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay !! Hospitality is the best.
Stayed 1 night in Nov 2023

10/10 Excellent

Shalima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

RajendraPrasad

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid this hotel is best option
Please avoid this hotel not at all safe to stay in hotel food you will get hair and fungus food will supply no response from hotel,and the General Manager will consume toboco in front of customers or family it is far from city no cab will be available or if emergency you will struck be careful
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed overall with the Sheraton Grand Indore. I felt like an honored guest the entire time I was there and I found the staff exceedingly helpful, the food was delcious and the room was immaculate. Saliim in the dining room was greatly concerned that everything was ok for me and he really is an extraordinary person all the way around, a true professional and genuinely nice person. Sanchin at the front door was always nice and pleasant, as was the entire staff.
Stayed 3 nights in Oct 2023

6/10 Okay

Amit

Traveled with group
Disliked: Staff & service
Hotel complex is huge but no clear signs marking hotel lobby. Room was ordinary cannot complain. Room service and staff were primarily appeared untrained and lacking basic information. When called for food in room they could not comprehend idea of charging to room, instead asking for cash given order was getting placed in late night . When informed front desk they acknowledge but seems to lack control over things. Breakfast buffet was good and vegetarian only.
Stayed 1 night in Oct 2023

10/10 Excellent

Rajgopal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Shikha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was pleasing experience stay. Also the décor requirements were completed.
Stayed 1 night in May 2023

10/10 Excellent

Shonit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from all staff.
Stayed 3 nights in May 2023

10/10 Excellent

Vinay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Superb property
Stayed 1 night in Apr 2023