Homewood Suites by Hilton Indianapolis-Keystone Crossing

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Indianapolis-Keystone Crossing

Sports facility
Reception
32-inch plasma TV with cable channels, TV
Free daily full breakfast
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

Map
2501 E 86th St, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    16 min walk
  • Dave & Buster's
    6 min drive
  • Castleton Square
    6 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    34 min drive

Room options

Suite, 1 Bedroom, Non Smoking (1 King Bed, 1 Sofa Bed)

  • 474 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Two Double Beds, Non-Smoking, Accessible

  • 570 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, Accessible, Non Smoking

  • 474 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 1 Bedroom

  • 474 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms (1 King Bed, 2 Double Beds, 1 Sofa Bed)

  • 915 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace (1 King Bed, 1 Sofa Bed)

  • 570 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 474 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace (2 Queen Beds, 1 Sofa Bed)

  • 570 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

One King Bed, Hearing Acc Suite, Non Smoking

  • 474 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (1 King Bed, 1 Double Bed, 1 Sofa Bed)

  • 915 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

One Double Bed, Non-Smoking, Accessible

  • 474 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Indianapolis

With a stay at Homewood Suites by Hilton Indianapolis-Keystone Crossing in Indianapolis, you'll be in the business district, within a 15-minute drive of Children's Museum of Indianapolis and Fashion Mall at Keystone. .This hotel is 11.9 mi (19.1 km) from Lucas Oil Stadium and 12 mi (19.3 km) from Gainbridge Fieldhouse.

What's nearby

  • Fashion Mall at Keystone - 16 min walk
  • Dave & Buster's - 6 min drive
  • Castleton Square - 6 min drive
  • St. Vincent Indianapolis Hospital - 7 min drive
  • Carmel Christkindlmarkt - 12 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 34 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Maggiano's - ‬15 min walk
  • ‪P.F. Chang's China Bistro - ‬13 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Napolese - ‬13 min walk

About this property

Homewood Suites by Hilton Indianapolis-Keystone Crossing

Hotel in Indianapolis with free breakfast and area shuttle service
Homewood Suites by Hilton Indianapolis-Keystone Crossing offers 116 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch plasma televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.
Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 289 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 10 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 289 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crossing Indianapolis
Homewood Suites Hilton Crossing
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Homewood Suites Hilton Indianapolis Crossing
Homewood Suites Hilton Indianapolis Crossing Hotel
Homewood Suites Indianapolis Crossing
Homewood Indianapolis
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Homewood Suites by Hilton Indianapolis at the Crossing
Homewood Suites by Hilton Indianapolis Keystone Crossing
Homewood Suites by Hilton Indianapolis-Keystone Crossing Hotel

Homewood Suites by Hilton Indianapolis-Keystone Crossing Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 651 reviews" "
Rating 8 - Good. 184 out of 651 reviews" "
Rating 6 - Okay. 85 out of 651 reviews" "
Rating 4 - Poor. 58 out of 651 reviews" "
Rating 2 - Terrible. 49 out of 651 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived when the power was out in the area. The staff was excellin the way they were handling everything. They were able to get us into a room and qave us flashlights to use. The service they provided was outstanding.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joshua Lashawn

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Betty

I will definitely stay here again! I enjoyed my stay! Thank you so much Betty
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Brittani

Traveled with family
Liked: Cleanliness, staff & service, amenities
Refrigerator didn't work ..no ice was made all weekend. Sink in the bathroom didn't drain. One of the lights in the bathroom didn't work. Breakfast was great. Pool walls and ladder could use a good scrub but pool was still great :) overall nice hotel but my room needed a little work but would recommend:)
Stayed 2 nights in Jul 2024

6/10 Okay

christina

Stayed 1 night in Jul 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Did NOT help vacation be restful.
First Hotel.com booked the incorrect room for us. The hotel was very old. The bathroom door would not latch shut. They have full size bottles of shampoo and conditioner and body qas mounted to the wall to decrease waste, but 2 of 3 were empty. The eggs and orange juice at breakfast were really gross. The "second room" had an old doorand they just put a kitchen chair in front of it to block access out. Everything is separate, so we had to walk outside to get to the "main house"/lobby for breakfast. There was also a white substance spattered on the curtains... ewww.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Place was nice but need some maintenance.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Stayed 4 nights in May 2024

2/10 Terrible

jodi

Traveled with family
Disliked: Staff & service, property conditions & facilities
Don’t stay here over priced fraudulent advertisem!
Booked this room for 490$! Outrageous to begin with but had to have a room. Booked this room because we needed a pool For three littles! Got there pool Was closed couldn’t pass inspection, this should have been clearly stated! No ice they ran out! Hot water was not a thing in the shower! 3 towels for 4 people they ran out! You can see daylight through the exterior doors! This place needs an update!
Stayed 1 night in May 2024

10/10 Excellent

jean-christophe

Stayed 3 nights in May 2024

8/10 Good

Frederick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Todd

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Deborah

Traveled with family
Disliked: Property conditions & facilities, room comfort
Room mixup, no solution
We checked in and gave us our room. We went to our room to find out it was a totally different room than the type we reserved. They gave us a king with a sofa instead of 2 queens with a sofa. We have two teenage children, a sofa pullout does not work They were sold out for the night, so they couldn't switch rooms. They blamed it on using Hotels.com/Expedia for the mix-up. Front desl said we can't ever guarantee that we'll get the room style right if you don't book directly. To make matters worse, the condition of the room was terrible. Some updates, but the places that were not updated were frankly gross. Will not stay again.
Peeling ceiling
broken bathroom door
Loose tub faucet
Shredded window curtains
Stayed 1 night in Apr 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what we needed!
Needed a safe, clean room for myself and 2 young children while traveling. We just needed 1 nt and not the extended stay. This hotel popped up on a search of the Indianapolis area at a very reasonable price. We all loved the comfort and space of the room (3 of us on a roadtrip for several days - we needed space!). The hotel is setup like a small community and not a traditional hotel. This was beautiful but did cause a bit of a hiccup in the morning as i needed to drive to breakfast vs just heading downstairs. The service was outstanding! So polite and professional at every meeting we had. I would definitely stay here again in the future!
Stayed 1 night in Mar 2024

8/10 Good

Keisha

Traveled with family
Liked: Property conditions & facilities
Friendly staff. Easy access to food and convenience stores.
Stayed 1 night in Mar 2024

2/10 Terrible

Andria

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
Front desk staff was very nice. However, toilet didn't work, and we were awakened at 5:00am with sounds of running above us that continued for hours - despite calling the front desk to report the concern.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy and not cleaned
Room was filthy and had mold in one of the closets which I didn’t discover until I woke up in the middle of the night having to run and grab allergy medicine from my car due to the reaction from the mold.
Mold in bathroom closet.
Stayed 4 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Ashley

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Priced higher than it ended up being worth.
Upon checking in we noticed an old bar of soap on the soap tray in the shower... indicative of them not cleaning it at all. Then when we returned from our event... the bathroom was overflowing with water from a leak in the ceiling. We were moved rooms quickly and service was ok but definitely wouldnt pay the price we did for this location again.
Stayed 1 night in Feb 2024