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Extended Stay America Select Suites Indianapolis N Carmel

2.5 star property

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Photo gallery for Extended Stay America Select Suites Indianapolis N Carmel

Exterior
Lobby
Studio, 1 Queen Bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop
Desk, free WiFi, bed sheets
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
9750 Lakeshore Dr., Carmel, IN, 46280
  • Fashion Mall at Keystone
    ‪6 min drive‬
  • Dave & Buster's
    ‪7 min drive‬
  • Castleton Square
    ‪7 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Carmel

When you stay at Extended Stay America Select Suites Indianapolis N Carmel in Carmel, you'll be in the suburbs, within a 15-minute drive of Fashion Mall at Keystone and Butler University. .This hotel is 12.1 mi (19.5 km) from Children's Museum of Indianapolis and 14 mi (22.6 km) from Indiana Convention Center.

What's nearby

  • Fashion Mall at Keystone - 6 min drive - 2.0 miles
  • Dave & Buster's - 7 min drive - 3.8 miles
  • Castleton Square - 7 min drive - 3.9 miles
  • Center for the Performing Arts - 9 min drive - 5.0 miles
  • Butler University - 15 min drive - 8.1 miles

Getting around

  • Indianapolis Station - 30 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min drive
  • ‪Cooper's Hawk - ‬9 min walk
  • ‪Arni's Restaurant - ‬20 min walk
  • ‪Napolese - ‬5 min drive
  • ‪Sheraton Club Lounge - ‬5 min drive

About this property

Extended Stay America Select Suites Indianapolis N Carmel

Suburban hotel in Carmel with free parking
Extended Stay America Select Suites Indianapolis N Carmel offers 72 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 72 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Featured amenities include laundry facilities and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Hotel Indianapolis North
Extended Stay America Indianapolis North
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis North Hotel
Extended Stay America Indianapolis North
Extended Stay America Suites Indianapolis North Carmel
Extended Stay America Select Suites Indianapolis N Carmel Hotel
Extended Stay America Select Suites Indianapolis N Carmel Carmel

Extended Stay America Select Suites Indianapolis N Carmel Reviews

Reviews

6.6
Rating 10 - Excellent. 137 out of 470 reviews
Rating 8 - Good. 102 out of 470 reviews
Rating 6 - Okay. 79 out of 470 reviews
Rating 4 - Poor. 55 out of 470 reviews
Rating 2 - Terrible. 97 out of 470 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Dec 2024

2/10 Terrible

Sarmid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived there at 2:45 pm and we were told that the room was not ready (check in was at 3pm) so we waited a little, then we were given the key cards but when we got to the room it looked like no one had done any cleaning! We went back to front desk but the attendant did not believe us and went to check for herself! She came back and confirmed that the room had not been cleaned! She left for about 30 minutes and came back to give us a different room. We tried to use the shower but there was no hot water, the front desk told us the plumber was fixing the boiler, a couple of hours later there was still no hot water so we left to have dinner (I informed the front desk that there was still no hot water before leaving and the lady told me that it took time for water to heat up!). We got back around 7:30 pm and there was still no hot water. I tried calling the front desk but no one answered the phone! I tried the front desk in the morning and there was still no one there. I went to check and a housekeeper told me that it is not open till 10am!!! We kept getting promised that the hot water issue would be fixed but that didn't happen. We left the next day, my wife found a bug crawling in the bathroom! The place is run down and in need of complete renovations. We booked the studio but to our surprise there was not a single kitchen item other than a rusted microwave. They didn't even have a coffee maker or cups. This was a disastrous stay as we were traveling with a toddler.
Stayed 2 nights in Dec 2024

2/10 Terrible

Cathryn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Rob Brammer

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No employees on site, NO HOT WATER
How do you run a hotel with no one on site and the phone on the outside of the building rings to no where? We checked in at 4pm. and immediately left to meet friends for dinner. Thank goodness we did because when we got back to the hotel at 10:30 no one was there.7:00 am we get up to shower and no hot water. Go to the front desk and no one there. Other guests said they haven't have hot water since 4:00 pm the night before and no one to report it to. No amenities in the room, no coffee. Just not a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Samer

Liked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Lowayne A

Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Traveled with group
HORRIBLE
Terrible stay it was dirty there were white stains on mirror drawers were disgusting room was in terrible shape do not stay here!
Stayed 5 nights in Dec 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding! Everyone we dealt with was kind, patient and extremely helpful. The floors in our room were not very clean. The overall condition of the room was good. We were very surprised there wasn't an ice machine on the property, and could have used one. Also, would like to suggest that a second chair is provided in each room, or somehow made available for those who need it..
Stayed 5 nights in Nov 2024

2/10 Terrible

Ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t go stay property and know service stay hotel know no stay front desk again don’t stay here
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanie

No Coffee maker. No hair dryer
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. There was no hair dryer. Not a Kleenex in the room. Only 1 waste basket in the room and it was in the bathroom. The man at the check-in desk was very friendly and efficient! There was a full size refrigerator which may have been having issues with the compressor. Made a loud noise occasionally!
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

DaJuan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel didn’t look like it’s pics and the room was dirty and bathtubs was peeling
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintenance technician Edin was impeccable
Stayed 21 nights in Oct 2024

8/10 Good

rachel

Stayed 3 nights in Oct 2024

6/10 Okay

Tim

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great service, but DIRTY ROOM!
The customer service skills were excellent! Our room was dirty and there were toenail clippings, crumbs, trash ,and debris behind the nightstands and on the skirting for the bottom mattress. I did not feel comfortable sleeping in a filthy bed with knowing that there was trash behind the nightstands. Other than that, the stay was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Thaddeus O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Timothy, Glenwood Springs

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 17 days and after speaking with 3 different people that assured me my room would get serviced it never was I’ll never stay at one of these again
Stayed 7 nights in Oct 2024

10/10 Excellent

Kelsey

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Kunle

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t clean or ready
Stayed 1 night in Oct 2024

10/10 Excellent

Yating

Liked: Amenities
Efficient and clean
Stayed 1 night in Sep 2024

2/10 Terrible

Angel

Stayed 2 nights in Sep 2024

4/10 Poor

george

Business traveler, Traveled with family
Only 1 bathroom tonuse, none in lobby or work out area. When booked it said breakfast but found out they cancelled that ootion earlier in the year.
Stayed 1 night in Sep 2024

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities
Quite place to sleep.
Stayed 2 nights in Sep 2024