Located in San Pablo del Lago, Hacienda Cusin is in the mountains, within a 10-minute drive of Tahuantinsuyo Weaving Workshop and Peguche Waterfall. .This family-friendly hotel is 5.7 mi (9.2 km) from Condor Park and 5.7 mi (9.2 km) from El Lechero.
What's nearby
Lago San Pablo - 5 min drive - 2.1 miles
Peguche Waterfall - 8 min drive - 5.0 miles
Instituto Otavaleño de Antropología - 11 min drive - 8.0 miles
El Lechero - 12 min drive - 5.7 miles
Plaza de Ponchos - 13 min drive - 8.6 miles
Getting around
Ibarra Station - 53 min drive
Mariscal Sucre Intl. Airport (UIO) - 99 min drive
Restaurants
Jardín del cajas - 9 min drive
Quino Restaurant - 11 min drive
Balcon de Imbabura - 12 min drive
Cafetería Sisa - 11 min drive
La tabilta del tartaro - 13 min drive
About this property
Hacienda Cusin
Family-friendly hotel with 2 restaurants and free breakfast
Hacienda Cusin offers 40 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. This San Pablo del Lago hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, luggage storage, and laundry facilities. Planning an event in San Pablo del Lago? This hotel has 2 square feet (0 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary English breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.
Hacienda Cusin has 2 restaurants on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Free English breakfast available daily 7:00 AM to 10:00 AM
2 bars/lounges
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Things to do
Bicycle rentals
Billiards/pool table
Horseback riding/rentals
Library
Playground
Racquetball/squash
Family friendly
Laundry facilities
Playground
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
2 meeting rooms
Business center
Conference center (2 square feet of space)
Outdoors
Barbecue grill
Garden
In the mountains
Picnic area
Terrace
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in public areas
Hardwood flooring in public areas
No elevator (single-level property)
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Food and drink
Free bottled water
Limited room service
More
Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 125 per stay
Service fee: 10 percent
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 40 per person (one-way)
Airport shuttle fee per child: USD 40
Pet fee: USD 10 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 10 out of 14 reviews" "
10 - Excellent
10
Rating 8 - Good. 3 out of 14 reviews" "
8 - Good
3
Rating 6 - Okay. 1 out of 14 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 14 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 14 reviews" "
2 - Terrible
0
10/10
Cleanliness
9.6/10
Staff & service
9.8/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Dexter
Oct 16, 2023
Dexter
Stayed 1 night in Oct 2023
8/10 Good
Gladys
Dec 28, 2021
Liked: Cleanliness, staff & service, room comfort
It was clean and pleasant but there was no wifi in the room
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
James
Stayed 2 nights in Jun 2021
6/10 Okay
Maryam
Apr 1, 2021
Liked: Cleanliness
Beautiful garden but low end room
This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the
Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Très belle authentique hacienda dans un merveilleux parc.
Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service.
Beaucoup de charme et très romantique.