From the moment we arrived everyone greeted us with a happy smile. The front desk staff is very helpful, our kids then proceeded to go to the pool without going upstairs to the room first, the pool staff was amazing specially Miguel who was the staff coordinator for kids activities, then the front desk manager actually came out to greet us which was a plus. Would definitely come back here. This is our second year staying here and it’s amazing. The food options are good because they have a sushi bar, open breakfast Gabriel, Jonathan, Sofia And there are many more that I can mention were simply the best.