Hidden Valley Resort, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

Indoor pool, seasonal outdoor pool, pool umbrellas
Lobby sitting area
Terrace/patio
Exterior
Dock

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • On private beach
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Hidden Valley Highlands Ski Area
    4 min walk
  • Deerhurst Highlands Golf Course
    15 min walk
  • Treetop Trekking Huntsville
    5 min drive
  • Muskoka, ON (YQA)
    44 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Huntsville

Located in Huntsville, Hidden Valley Resort, Ascend Hotel Collection is connected to the convention center, a 1-minute drive from Hidden Valley Highlands Ski Area and 5 minutes from Treetop Trekking Huntsville. .This beach resort is 2.1 mi (3.4 km) from Deerhurst Lakeside Golf Course and 3.4 mi (5.4 km) from Grandview Golf Club.

What's nearby

  • Hidden Valley Highlands Ski Area - 4 min walk - 0.3 miles
  • Deerhurst Highlands Golf Course - 15 min walk - 0.8 miles
  • Deerhurst Lakeside Golf Course - 7 min drive - 2.2 miles
  • Lions Lookout - 12 min drive - 6.5 miles
  • Arrowhead Provincial Park - 17 min drive - 9.2 miles

Getting around

  • Toronto Pearson Intl. Airport (YYZ) - 137 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬12 min drive
  • ‪Kawartha Dairy - ‬8 min drive
  • ‪Wendy's - ‬11 min drive

About this property

Hidden Valley Resort, Ascend Hotel Collection

Mountain ski retreat with dining and an indoor pool
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Pamper yourself with onsite massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including outdoor tennis courts and an indoor pool. This resort also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Satisfy your appetite at The Birches Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Planning an event in Huntsville? This resort has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms. RV/bus/truck parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Birches Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 1022 reviews" "
Rating 8 - Good. 397 out of 1022 reviews" "
Rating 6 - Okay. 211 out of 1022 reviews" "
Rating 4 - Poor. 115 out of 1022 reviews" "
Rating 2 - Terrible. 40 out of 1022 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Fawnda, Kilworthy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do with the kids. The fire in the evening was wonderful- we met lots of people there. The room was good. The bathroom was a bit cramped and the door wouldn't open all the way. Dined in the restaurant- good food, excellent service. We dined inside. Outside on the patio there was a group who had 2 dogs with them at their table. If they had dined inside I would have been upset. I have a diabled granddaughter and she would have had a hard time getting down to the waterfront area. There is no elevator in the main building so she would have had to crawl down the stairs to the pool. NevertheIess, I would definitely recommend Hidden Valley resort to most family and friends.
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Stayed 1 night in Jul 2024

4/10 Poor

Carole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel needs a huge upgrade for the price we paid. We were going stay 2 nights but only stayed 1 night due to noise from adjacent room. We did advise the front desk And they did advise the adjacent room to keep quiet but they did not.As indicated by the front desk , the following day,that all rooms have adjacent rooms and though they do have doors in between, there is no noise barrier between the doors. Also there a huge gap under the main door which allows noise and light in from the hallway. Also the indoor pool was not available due to a maintenance issue. We will never, never stay at this hotel again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Rayan

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days of Sunshine
Staff was great, resort was clean, I would definitely come back. Loved the swimming area and beach. Only thing I would try to change is too have more then one person at the front desk from 4-5pm.
Stayed 3 nights in Aug 2024

6/10 Okay

Mary

Traveled with family
Property is dated and in need of a refresh. Location is very good - right beside Deerhurst and only a few minutes drive to Huntsville. Enjoyed having access to kayaks to use on the lake.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

6/10 Okay

wayne

Disliked: Property conditions & facilities
We have been visiting this property for many years and it is sad to see it in disrepair. The steps leading down to the grounds were badly peeling, in need of a simple paint job. The tennis courts continue to decay, year by year. Such a shame for a resort so nicely situated on Penn Lake, with beach access. A little pride of ownership and management would go a long way.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jewel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spa was exceptional. Room was very clean. Hotel is over priced and shabby, dirty.
Stayed 1 night in Aug 2024

4/10 Poor

Lynsay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outdated and requires maintenance to the pool, decking. Hot tub and indoor pool looked cloudy/dirty. Beach was nice and dock. Staff were not friendly
Stayed 1 night in Aug 2024

6/10 Okay

Jaime

Stayed 1 night in Aug 2024

2/10 Terrible

Nicoleta

Stayed 1 night in Aug 2024

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness
The beach and swimming were great. Lots of water activities
Stayed 3 nights in Aug 2024

6/10 Okay

Tyler

Disliked: Staff & service, property conditions & facilities
Took 45 mins to check in. Overall under staffed and run down. Doesn’t look like they want to invest in maintaining the property
Stayed 2 nights in Aug 2024

8/10 Good

Chengqing

Liked: Cleanliness, staff & service
There are free canoeing and other free activities on the site. But we didn't notice this and it's a pity that we missed them.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful , relaxtion , which
Stayed 2 nights in Aug 2024

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff borders on rude they are so apathetic. Place is filthy. Beach nice
Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Traveled with partner
Liked: Cleanliness, staff & service
Nice location and service. Needs some updates on carpeted areas and indoor pool.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was lovely , relaxing and 10 minutes to town. Restaurant was expensive so we ate in town mostly . We will be back however . It was perfect in many ways .
Stayed 2 nights in Aug 2024

6/10 Okay

Sharyn

Stayed 3 nights in Aug 2024

4/10 Poor

Isabelle

Disliked: Staff & service, property conditions & facilities
Property could use a facelift. Also looks like there were too many people in adjacent rooms which was noisy and stressful for staff.
Stayed 1 night in Aug 2024

4/10 Poor

trang

Disliked: Property conditions & facilities
A bit overpriced
Stayed 1 night in Aug 2024