2/10 Terrible
Norma
Dec 15, 2024
Disliked: Cleanliness, property conditions & facilities
I booked at this hotel because the reviews were great, however upon arrival I was told the elevators were not working and they reserved my room on the 3rd floor, they were able to accommodate me with a room on the 2nd floor the rate was not cheap. When I arrived to the room I noticed there was a black pubic hair on the shower body wash, at this point I went and bought Clorox spray to sanitize the shower. There was also a bright street light facing the bed which kept me up and the heater in the room was not working properly. Staff also forgot to turn on the ice machines and the filtered water needed the filter to be replaced so the water was room temperature and the taste was horrible. My overall experience at this hotel was unacceptable and do not recommend it nor will I stay here again!!
Norma
Stayed 1 night in Dec 2024