When you stay at Mercure Hunter Valley Gardens in Pokolbin, you'll be connected to a shopping center, just steps from Hunter Valley Gardens and 4 minutes by foot from Tempus Two Winery. .This family-friendly motel is 0.2 mi (0.4 km) from Roche Estate and 0.4 mi (0.6 km) from Brokenwood Wines.
Cypress Lakes Golf and Country Club - 3 min drive - 1.5 miles
Getting around
Branxton Station - 15 min drive
Newcastle, NSW (NTL-Williamtown) - 53 min drive
Restaurants
Leogate Estate Wines - 5 min drive
Harrigan's Hunter Valley - 6 min walk
Brokenwood Wines - 8 min walk
Oak & Vine - 3 min drive
Sabor Dessert Bar - 2 min drive
About this property
Mercure Hunter Valley Gardens
Winery motel with a winery connected to a shopping center in Pokolbin
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor tennis courts and a 24-hour health club are featured at the motel. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and minibars. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, outdoor tennis courts, and a 24-hour health club. Additional amenities at this motel include concierge services, an arcade/game room, and a hair salon.
Grab a bite at Elements Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this motel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Elements Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free wired internet
Parking and transportation
Electric car charging station on site
Roundtrip airport shuttle (surcharge)
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 35 to 35 for adults and AUD 14 to 14 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Elements Restaurant
Things to do
2 outdoor tennis courts
24-hour health club
Arcade/game room
Basketball
Bicycle rentals
Billiards/pool table
Children's pool
Full-service spa
Helicopter/airplane tours
Library
Mini golf
Outdoor pool
Playground
Sauna
Spa tub
Steam room
TV in common areas
Winery
Family friendly
Arcade/game room
Children's games
Children's pool
Crib (surcharge)
In-room refrigerator
Laundry facilities
Mini golf
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
Free newspapers in lobby
Hair salon
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
Outdoor furniture
Pool loungers
Terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lever door handles
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
9 buildings
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Humane treatment of captive wild animals
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Crib (surcharge)
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
52-cm TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
Minibar
Refrigerator
Restaurant dining guides
More
Access via exterior corridors
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 15.0 per night
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
Late check-out fee: AUD 69.00 (subject to availability)
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 25.0 per night
Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin
Mercure Hunter Valley Gardens Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were having a celebratory dinner at a vinyard in the Hunter Valley. Mercure provided a perfect central location to stop. Beautiful surroundings, even if it was raining, covered walkways and an evening fire in a cosy lounge.
Overall a great experience. In line with the beauty of the Hunter Valley.
It would be great if the menu at the restaurant would be more flexible. For those who do not necessarily want 2 courses.
We were very pleased that we were able to check in early upon arrival and also have a later check out. It made it easier for our stay. The property is beautiful, we loved the interior design and liked that we could use to pool table and the hot tub. Our room was very clean and had all the we required for our stay. The beds were very comfortable as well. Only suggestion we had was it would be nice to have more light around the pool and outdoor area for when walking from pool to our rooms. Overall, great stay and very convenient to local shops, food and winery.
Good central location to explore Hunter Valley with 3 wineries within walking distance. Easy parking, comfortable beds and delicious food. The extensive breakfast buffet was especially good.
The restaurent would not pick up for my room service irder. i had to call the reception to place the order. just a minor thing. the other thing was that there was no in room information of surrounding options. i had to walk to reception to get a menu for room service dinner.
I enjoyed our stay more than my husband. He didn’t think it was as clean as it should have been. He killed a couple of beetles in the washroom and they were still on the floor after it was cleaned.
I would rate the property as a 3.5 star. Our accommodation at the property seemed to be very tired. We had mould in the shower and paint off in various locations. Very old style and certainly not value for money at $329 per night. Disappointing to say the least. We certainly would not be in a rush to stay there again.