Note: I visited Schwägalp a few years ago when the old wooden hotel was still there. It was a very scenic place back then, but the new hotel is quite nice too and architecturally impressive. Time marches on!) We (senior couple, California) had a wonderful 2-nite stay in early Feb19. Unfortunately, the cable car was down due to an avalanche, but we walked snow trails and had a great time. The weather was perfect, sunny and 100% blue skies - lucky. We'll return when cable car (Schwebebahn) is back up and running. May take a while. The staff was excellent. An extraordinary thing happened: we had a young man as our waiter in hotel restaurant the first nite (2/5). We mentioned to him how delicious the "house bread" was. He had the kitchen staff bake us a loaf to take with us! He wrapped it up, the whole 9 yards. This is truly above and beyond. I have never had this happen in 60 years of travel. What a nice gesture. The young man is a huge asset to the hotel.
General: I'm a big fan of Switzerland and have travelled through the country often over the decades and since the 1970s I've ridden all the train routes to exhaustion. Schwägalp (i.e., Säntis Hotel) should be on everyone's list for a visit - a delightful place. Foot stomp: they have a nice spa in the hotel. Bring a bathing suit! Robes & slippers are provided.
We used public transportation to reach hotel. As usual in CH all connections were right on time. I REALLY like that! We'll be back.