We arrived at the hotel at ~6p.m, on Sunday, rainy day in December. Our booking is double, they gave us a twin room which explaination our room had another guest??? My wife asked for change to 1 bed or we could pay the upgrade fee. They told us something like our booking was a false of old employee, good price... And they would charge us more 300.000vnd~ 18usd for the higher one, my wife refused because the total amount was too expensive for an accommodation without breakfast, and the hotel condition wasn't good. After that, she called us and said the hotel would return our money and we had to find another one by ourself. Could you imagine it, please?
Sunday evening, rainy..we are touritors.
In the end, we just stayed for 1 night.