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Best Western Plus New Richmond Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus New Richmond Inn & Suites

Exterior
Restaurant
Lobby
Restaurant
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
240 Paperjack Dr, New Richmond, WI, 54017
  • New Richmond Heritage Center
    ‪12 min walk‬
  • 45th Parallel Distillery
    ‪16 min walk‬
  • Somerset Amphitheater
    ‪14 min drive‬
  • St. Paul, MN (STP-St. Paul Downtown)
    ‪47 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 432 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 434 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillowtop beds, desk, blackout drapes, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 432 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillowtop beds, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Richmond

With a stay at Best Western Plus New Richmond Inn & Suites in New Richmond, you'll be within a 5-minute drive of New Richmond Heritage Center and 45th Parallel Distillery. .This spa hotel is 3.2 mi (5.2 km) from New Richmond Golf Club and 6.7 mi (10.7 km) from Apple River.

What's nearby

  • New Richmond Heritage Center - 12 min walk - 0.7 miles
  • 45th Parallel Distillery - 16 min walk - 0.9 miles
  • New Richmond Golf Club - 6 min drive - 3.3 miles
  • River's Edge Apple River Campground - 13 min drive - 8.3 miles
  • Somerset Amphitheater - 14 min drive - 9.0 miles

Getting around

  • Minneapolis - St. Paul Intl. Airport (MSP) - 57 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Meister's Place - ‬9 min drive
  • ‪45th Parallel Distillery - ‬15 min walk

About this property

Best Western Plus New Richmond Inn & Suites

Hotel in New Richmond with a full-service spa and free breakfast
Best Western Plus New Richmond Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. 50-inch LED televisions are provided, with cable programming available. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus New Richmond Inn & Suites. A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in New Richmond? This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus New Richmond Inn
Best Western Plus New Richmond
Best Western New Richmond
Plus New Richmond & Suites
Best Western Plus New Richmond Inn & Suites Hotel
Best Western Plus New Richmond Inn & Suites New Richmond
Best Western Plus New Richmond Inn & Suites Hotel New Richmond

Best Western Plus New Richmond Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 249 out of 329 reviews
Rating 8 - Good. 59 out of 329 reviews
Rating 6 - Okay. 12 out of 329 reviews
Rating 4 - Poor. 5 out of 329 reviews
Rating 2 - Terrible. 4 out of 329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

katherine

Traveled with family
Liked: Property conditions & facilities
Unable to get our 2 rooms together or even on same floor in half empty hotel - because I booked with Expedia so no changes allowed. Offered to pay more if necessary. ALSO - something dk red in corners of shower.... yikes! Not clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodi

Stayed 2 nights in Oct 2024

10/10 Excellent

rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here !
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and staff was friendly. Hotel is clean and updated. I will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
New room, good breakfast, cheap towels.
The motel is brand new and in excellent condition. Breakfast was a solid B, with eggs, sausage, potatoes, waffles, breads and juice. However, the bed was made so oddly I had to practically strip to get the covers to some kind of normal. And the towels, in this otherwise fine motel, were among the cheapest, thinnest I've seen in a motel.
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Worst hotel stay in years
I was so disappointed in this hotel. Pros: very clean, facilities in good shape, pleasant appearance, good breakfast, very friendly staff. Cons (king suite with signed): tv remote didn’t work, no tissues, ironing board broken (bolt came out while I was ironing), very loud (when it was diagnosed a quiet room. The worst, however, is that the bed was too high for me to get onto it. I’m 5’5” and the bed came up to my hip. I literally couldn’t climb up on the bed. I knew the hotel was sold out so I slept on the sofa (very uncomfortable) the first night. Actually I didn’t sleep at all. I had to leave the wedding early the next night because I was exhausted. For night two, I bought a step stool. That is pathetic. Unnecessary and dangerous. Besides, sometimes it’s nice to just sit on the edge of the bed. Impossible. I will never stay at a BW again if that’s someone’s idea of a suite design.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pete

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been many years since I have stayed at a BW, and boy did this property exceed expectations! Hotel was extremely clean and well kept. Used the lobby area to do some work and loved the layout!
Stayed 1 night in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Patsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert.
Stayed 1 night in Sep 2024

10/10 Excellent

Malery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay and our breakfast. The only complaint we have is there was an awful lot of noise in the hallway starting at 6:20 am and we are starting to wonder if maybe the hallway was above our room when we were on the second floor.
Stayed 1 night in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for concert in Somerset. Santa Bob's Shuttle was out front and we were able to get a sober cab to and from cocert. Hotel was very nice. Very clean, super comfortable and breakfast was good. Would definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Blake

Liked: Cleanliness, amenities
Modern, nice place!
Stayed 1 night in Sep 2024

6/10 Okay

LYUBOV

Business traveler, Traveled with partner
Disliked: Staff & service
Overall a reasonable hotel, but staff was no where to be found in the evening or the morning. Breakfast was so-so, but included hot items. Again, no personal in sight to ask questions or to troubleshoot (when coffee ran out). Felt safe and reasonably clean. Would consider staying again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024