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Hyatt Regency Houston West

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    3 min drive
  • Café on the Lake
    1 min walk
  • Dryden/TMC Station
    24 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    35 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, in-room safe, desk

Suite

  • 738 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 338 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 558 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet friendly
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1635)
The price is $135
per night
$159 total
includes taxes & fees
Jan 5 - Jan 6
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Bear Creek Pioneers Park - 3 min drive
  • TopGolf Houston - 4 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 7 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 602 out of 1002 reviews" "
Rating 8 - Good. 181 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Feeding the fish. The smell was great inside.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, amenities, room comfort
I was not aware that no free breakfast and honestly I hesitated in asking but it’s was worth it
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
Dining was amazing.
Stayed 3 nights in Sep 2024

8/10 Good

Deondria

Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel is just to dark inside
Stayed 1 night in Sep 2024

10/10 Excellent

SHAUN

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiawanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoy our stay at your hotel. Every time we come into Houston. We will make sure we stay at your hotel. The best customer service, valley parking, it was clean inside & outside the hotel, was very nice, garage parking was clean and it was offered to the guess. Which was really great and all the immunities that you had offered was really great as well. Thank you!!
Stayed 1 night in Sep 2024

8/10 Good

Daniel, Chicago

Liked: Amenities
My junior suite smelled moldy. They stated it was ongoing repairs. They quickly placed me in another room, smalled good a bit smaller but nice. They accommodated me with a 2 days complimentary breakfast. They were all nice and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Enoch, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
I liked the environment and how clean the facilities were. Everyone was very kind and helpful
Stayed 3 nights in Aug 2024

4/10 Poor

Janko

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures present hotel as updated , new place. Property is actually very outdated. Feels '90s in there. Breakfast menu $27, you get same what 2star hotels offer. I travel a lot and this feels nothing like 4star hotel in 2024. I am very sorry for being candid person.
Stayed 3 nights in Sep 2024

10/10 Excellent

Romeo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property and room were amazing the only bad thing was the last night there the fire alarm went off and everyone had to evacuate for almost an hour didn’t really get much sleep that last night and our flight back home was early so didn’t get much rest.. this isn’t the hotels fault but definitely ruined the last night there other than that the hotel was amazing and super clean honestly one of the best smelling hotel I’ve ever been in I’ll definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katerin

Traveled with family
Liked: Cleanliness, room comfort
Destress trip
I booked the stay to destress and swim in the pool. The pool was real cold but that was on me for booking so late in the year so I only swam for an hr. The rest of the stay was great. I could still stream Netflix and Hulu in room. We went to hmart for dinner since it was nearby. For breakfast we ate in house. The Buffett has expanded from what it was years ago. I remember I hadn’t liked it before but this time it was great. There was enough options for me to eat peacefully. For me I chose the bacon, potato wedges, French toast slices, yogurt with chocolate chips, coffee with milk. Do keep in mind breakfast is an extra charge here. At time of stay it was $25 per person.
Stayed 1 night in Sep 2024

10/10 Excellent

DELINA

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Stephen

Business traveler
Great location decent staff the rooms are below average they look very tired.
Stayed 1 night in Aug 2024

10/10 Excellent

SATANYA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the closeness to shopping, the on site restaurant, the decor, the pond, the koi fish, the customer service, the rooms.
Stayed 2 nights in Sep 2024

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Whole entire stay room was very hot ..adjusted air many of times .left and ran an errand came back room was still hot. Also water was very cold took forever to warm up..overall stay 1/10
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Stayed 3 nights in Sep 2024

8/10 Good

Ariel

Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gardy

Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was really nice and the restaurant and bar was right there in the hotel which was great and the breakfast was amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lavonte

Stayed 2 nights in Aug 2024