Comfort Suites Northwest - Cy - Fair

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Northwest - Cy - Fair

Lobby
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency) | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
13355 FM 1960 West, Houston, TX, 77065
  • North Cypress Medical Center
    2 min drive
  • HCA Houston Healthcare North Cypress
    3 min drive
  • Traders Village
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    37 min drive

Room options

Suite, Multiple Beds, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Small)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Houston

With a stay at Comfort Suites Northwest - Cy - Fair in Houston (FM 1960), you'll be within a 15-minute drive of Willowbrook Mall and Houston Premium Outlets. .This hotel is 11.2 mi (18 km) from CityCentre and 12.1 mi (19.5 km) from Memorial City Mall.

What's nearby

  • North Cypress Medical Center - 2 min drive - 1.6 miles
  • Traders Village - 3 min drive - 2.1 miles
  • Berry Center - 9 min drive - 5.5 miles
  • Sam Houston Race Park - 9 min drive - 5.6 miles
  • Willowbrook Mall - 9 min drive - 5.8 miles

Getting around

  • Houston Station - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk

About this property

Comfort Suites Northwest - Cy - Fair

Houston hotel in FM 1960 with free breakfast and a fitness center
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 56 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Northwest - Cy - Fair. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 724 reviews" "
Rating 8 - Good. 171 out of 724 reviews" "
Rating 6 - Okay. 52 out of 724 reviews" "
Rating 4 - Poor. 19 out of 724 reviews" "
Rating 2 - Terrible. 21 out of 724 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dayne

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rosanna A

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except I had to wait for an hour or so for my room to be ready after the 3PM check in time.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquell

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 5 nights in Aug 2024

8/10 Good

Felicia

Liked: Cleanliness, property conditions & facilities, room comfort
Only complaint is the lady at the front desk moves very very slow! She left the front desk for 30min or more to do other task also upon check in she took forever to check us in
Stayed 3 nights in Aug 2024

6/10 Okay

David, San Antonio

Liked: Cleanliness
Disliked: Staff & service
Quite rude staff. WiFi was useless. Elevator was broken Breakfast was a joke. Place was clean though
Stayed 2 nights in Aug 2024

10/10 Excellent

Beaulah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really clean.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Comfort Suites
Easy and quick check-in process. Enjoyed the view from the room and quiet. Occasional train horn would honk. Room and bathroom were clean, but water pressure could have been little stronger. VERY BAD / NON-EXISTENT WIFI in our room. But overall good experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Stayed 10 nights in Jul 2024

2/10 Terrible

Myoshi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallways and rooms have a smelly mildew odor. The room was dirty. The staff was mean and uncompromising. I ask to change rooms and she said they had no more rooms just use air spray. I checked out the same day and they will not refund my money
Stayed 7 nights in Jul 2024

6/10 Okay

Leslie

Stayed 2 nights in Jul 2024

10/10 Excellent

Hollana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
It was an amazing stay. The hotel was clean and everyone was friendly. The breakfast was delicious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Very nice and clean. Staff were very kind and helpful. Great places to eat, close to the hotel! Don't miss the Mamasita Cantina!
Stayed 2 nights in Jul 2024

10/10 Excellent

Avinash

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jacourey

Stayed 2 nights in Jul 2024

8/10 Good

Trikelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
I was very happy with the stay at this hotel. As soon as I opened the door I knew I was going to like it! It has a wonderful fresh smell, it wasn't strong it was a very nice scent. The room was clean and very comfortable. There were a few stains on the carpet but that comes with wear and tear of a public business. I highly recommend this hotel. We didn't have time for breakfast but it did smell good!
Stayed 1 night in Jul 2024

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jul 2024

10/10 Excellent

Mayra

Stayed 3 nights in Jul 2024

6/10 Okay

hyun

Liked: Staff & service, property conditions & facilities
The sink faucet is broken, no cold water, only hot water, and the carpeting on the floor has an odor. Wifi is sometimes not working, which disrupts my work.
Stayed 2 nights in Jul 2024

4/10 Poor

vianni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First, I would like to start off with staff was great stay was not. We have been battling back-and-forth through the hurricane and found a great deal with a two bed and sofa pullout suite which would be great for my family of five this is what we expected when we got there, but that was not the case. Upon check-in, I went and inspected the room with my family and realized that there was a pullout sofa. . Upon check-in, I went and inspected the room with my family and realized that there was a sofa a big deal. It wouldn’t have been a big deal before, but due to the fact that we’ve been all over the place for the last couple days, I could not be OK with spending money on some thing that I did not reserve. I did go ahead and ask if she could do anything because the room we booked was not the same as what we received. She proceeded to let me know that there was no more rooms. It was completely sold out, and I completely understand, that being said there was no alternative options given to me. The only other thing was to get a refund from Expedia. It took about an hour to complete in the timeframe. Family stood in the room. We did not disturb in the room because I did not want the fact of getting a refund, especially in this time when we really need it , long story short, it was heavy crime. It was the effort was not put in place to accommodate, which was a bit upsetting. Would I come back is the question? Absolutely not I don’t highly recommend this hotel for family at all.
Stayed 2 nights in Jul 2024