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Queen Kapiolani Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Kapiolani Hotel

Exterior
Bar (on property)
Outdoor pool
View from property
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
150 Kapahulu Ave, Honolulu, HI, 96815
  • Honolulu Zoo
    2 min walk
  • Queen Kapiʻolani Regional Park
    3 min walk
  • Kuhio Beach Park
    5 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    14 min drive

Room options

View all photos for Penthouse, Balcony, City View

Penthouse, Balcony, City View | Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse, Balcony, City View

  • 617 sq ft
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Penthouse, Balcony, Ocean View

Penthouse, Balcony, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse, Balcony, Ocean View

  • 617 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, Ocean View

  • 264 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View | Hypo-allergenic bedding, in-room safe, blackout drapes

Premier Room, 1 King Bed, Balcony, Ocean View

  • 324 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Studio, City View

  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 2 Queen Beds, Balcony, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, City View

  • 324 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, City View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, City View

  • 324 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, View (Diamond Head View)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, View (Diamond Head View)

  • 324 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Balcony, Ocean View

  • 324 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, View (Diamond Head View)

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, View (Diamond Head View)

  • 324 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Queen Beds, Balcony, Ocean View

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony (Diamond Head View)

Junior Suite, 1 King Bed, Balcony (Diamond Head View) | Hypo-allergenic bedding, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony (Diamond Head View)

  • 384 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Hypo-allergenic bedding, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 357 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Honolulu

With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 9 minutes by foot from Waikiki Beach. .This hotel is 0.7 mi (1.1 km) from International Market Place and 0.7 mi (1.1 km) from Kaimana Beach.

What's nearby

  • Honolulu Zoo - 2 min walk - 0.1 miles
  • Waikiki Beach - 9 min walk - 0.5 miles
  • International Market Place - 13 min walk - 0.7 miles
  • Royal Hawaiian Center - 17 min walk - 0.9 miles
  • Waikiki Beach Walk - 18 min walk - 1.0 mile

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • ‪Lulu's Surf Club - ‬2 min walk
  • ‪Tikis Grill & Bar - ‬2 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cheeseburger in Paradise - ‬6 min walk
  • ‪Eggs 'n Things - ‬8 min walk

About this property

Queen Kapiolani Hotel

Hotel with a fitness center, steps from Honolulu Zoo
Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Honolulu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 315 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features concierge services, gift shops/newsstands, and a ballroom.
Stop by the hotel's restaurant, DECK. Bar & Grille, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 53.08 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DECK. Bar & Grille

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • In a regional park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 58.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 53.08 per night (rates may vary)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.
Property Registration Number GET:156-767-1808-01 TAT:156-767-1808-01 TMK:260270180000

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Queen Kapiolani Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 263 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackqualyn

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice layout & friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Great location. Very nice huge, open lobby area. Terrific service. Highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is a little dated, it has en exceedingly beautiful views of Diamond Head and some Ocean View, easy walk to the beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
I like how everything was close by and within walking distance!
Stayed 2 nights in Aug 2024

2/10 Terrible

Kay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was the absolute worst hotel I have ever stayed in. First thing from check in they gave me a room that I did not book. The room I booked that was available through Expedia I was told that I am not obligated to get that same room. Only if it’s available when I check in. They gave me a room with two queen beds I booked a room with a king size bed. The beds were dirty. The shams were stained with water and the windows had spider webs all over. The pillows were stained yellow and there was a big roach in the bathroom under the toilet. The shower head was dirty and water only came out the side then the drain was clogged so the water filled up the tub and did not release. At that point I went to the manager and he told me my best bet would be to check out because they didn’t have any rooms left. Very rude. He told me he could have management and housekeeping come to my room to fix the drain and change the bedding but that would be it. Not one single apology or accommodation at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brock, Indianapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Food and drinks at the hotel were typically high priced as with other Waikiki hotels. All in all though it was a good property with good easy access to the beach. If you want to hike Diamond head crater, this is one of the best places to stay.
Stayed 6 nights in Jul 2024

8/10 Good

Andrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service are not the best. No parking
Stayed 7 nights in Jul 2024

8/10 Good

ARCHE DEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach & walking distance to the shopping areas
Stayed 4 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool.
Stayed 4 nights in Jul 2024

10/10 Excellent

Recel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Waikiki. Beach is walking distance. Parking might be a problem, but valet will give you tips and tricks to get around that.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfect, check-in process was excellent but the service at the Deck restaurant was terrible all because of the waitress who served us that evening. She needs to be retrained.
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar y muy bonito
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
200 feet from the beach . Walking distance of food and shopping. Friendly staff.
Stayed 4 nights in Jul 2024

6/10 Okay

Valerie, Hamilton City

Traveled with group, Traveled with partner
Liked: Staff & service
Great location and great customer service. Room door was damaged and unable to lock at night. Did not receive water bottles as our friends did on the sixth floor and fifteen floor. Towels were dirty so we had to request new one on day one. Room seemed outdated and not serviced, like we received the leftover room. Will not be staying here again, which is a bummer as the location is great and customer service was as excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very retro clean and comfortable hotel. Priced reasonably we compared to other options like Hilton. Would definitely stay there again perfect location a block from Waikiki Beach.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay has been one of the best stays we have ever have. This is our 4th trip to the island and it was very memorable. We were blessed to be upgraded to an ocean view. My husband and i felt the aloha spirit all 3 days of our stay. From the front desk cheerful smile, the cleanliness hotel staff made our room everyday to the valet parking staff, we thank you for our beautiful trip and stay while were were visiting. We will be back again. Thank you!
Stayed 3 nights in Jul 2024

10/10 Excellent

Crystal Adriana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always come back, the staff is AMAZING!
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024