Hilton Grand Vacations Club at Hilton Hawaiian Village

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Grand Vacations Club at Hilton Hawaiian Village

4 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
View from room
Suite, 2 Bedrooms, Oceanfront (Lagoon Tower) | View from room
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
2003 Kalia Road, Honolulu, HI, 96815
  • Duke Kahanamoku Beach
    6 min walk
  • Hawaii Convention Center
    12 min walk
  • Waikiki Beach Walk
    12 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    27 min drive

Room options

Penthouse, 3 Bedrooms, Accessible, Ocean View (Lagoon Tower, Roll-In Shower, Hearing)

  • 1700 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds OR 2 Double Beds

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Roll-in Shower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Kalia Tower, Roll-in Shower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Bathtub)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub (1 King Bed, Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 2 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (2 Double Beds, Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (2 Double Beds, Kalia Tower, Hearing)

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Lagoon Tower, Hearing, Roll-in Shower)

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, View (Lagoon Tower, Hearing)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Oceanfront (Lagoon Tower, Hearing, Bathtub)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Lagoon Tower, Bathtub, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, View (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Bathtub (Lagoon Tower, Hearing)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Kitchenette (Kalia Tower, Hearing)

  • 325 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mountain View (Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 3 Bedrooms, Ocean View (Lagoon Tower, Bi-Level)

  • 1700 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds, 2 Double Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

Studio, 1 King Bed, Kitchenette (Kalia Tower)

  • 325 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (2 Double Beds, Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Standard View, Lagoon Tower)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Kitchenette (Lagoon Tower)

  • 310 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, 2 Bedrooms (Standard View, Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Oceanfront (Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Ocean View (Lagoon Tower)

  • 1265 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed OR 2 King Beds

Suite, 1 Bedroom, Ocean View (Lagoon Tower)

  • 600 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View (2 Double Beds, Kalia Tower)

  • 785 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Honolulu

With a stay at Hilton Grand Vacations Club at Hilton Hawaiian Village in Honolulu (Waikiki), you'll be within a 15-minute walk of Duke Kahanamoku Beach and Hawaii Convention Center. .This beach condominium resort is 1.7 mi (2.7 km) from Honolulu Zoo and 1.7 mi (2.7 km) from University of Hawaii at Manoa.

What's nearby

  • Hawaii Convention Center - 12 min walk - 0.6 miles
  • Waikiki Beach Walk - 12 min walk - 0.6 miles
  • Ala Moana Center - 14 min walk - 0.8 miles
  • University of Hawaii at Manoa - 3 min drive - 1.8 miles
  • Honolulu Zoo - 4 min drive - 1.7 miles

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 27 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬1 min walk
  • ‪Tropics Bar & Grill - ‬1 min walk
  • ‪Tapa Bar - ‬1 min walk
  • ‪Goofy Cafe & Dine - ‬3 min walk
  • ‪Hilton - ‬1 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Hilton Grand Vacations Club at Hilton Hawaiian Village

Stylish condo resort on the shore with 4 outdoor swimming pools
Hilton Grand Vacations Club at Hilton Hawaiian Village offers 346 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels, DVD players, and video-game consoles. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

4 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 346 guestrooms featuring microwaves and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and a waterslide. Additional features at this condominium resort include concierge services, gift shops/newsstands, and a hair salon.
Enjoy Hawaiian cuisine at Tropics Bar and Grill, one of the condo resort's 6 restaurants, or stay in and take advantage of the room service. Snacks are also available at the 9 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 5:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11 AM.
Tropics Bar and Grill - This beachfront restaurant specializes in Hawaiian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Rainbow Lanai - This beachfront restaurant specializes in American cuisine and serves breakfast only. Open daily.
Bali Steak & Seafood - Overlooking the ocean, this fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Open select days.
Benihana - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fresco Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Beach

  • On a sandy beach

Pool/Spa

  • 25 treatment rooms
  • 4 outdoor pools
  • 4 spa tubs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 72.25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 82.72 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free crib

Restaurants on site

  • Bali Steak & Seafood
  • Benihana
  • Fresco Italian Restaurant
  • Rainbow Lanai
  • Tropics Bar and Grill

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Water dispenser

Dining

  • Daily buffet breakfast available 5:30 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • 9 coffee shops/cafes
  • Room service
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • MP3 dock
  • Video game console

Outdoor areas

  • Walkway to water

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Computer station

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the marina
  • Near the ocean
  • On the waterfront

Things to do

  • Gym
  • Shopping
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes
  • Boat tours nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 floors
  • 346 units
  • At least 80% lighting from LEDs
  • Built in 2000
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Grand Waikikian by Hilton Grand Vacations, 1811 Ala Moana Blvd]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Covered self parking fee: USD 72.25 per day (in/out privileges)
  • Covered valet parking fee: USD 82.72 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-121-575-4240-01
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Grand Vacations Suites Hilton Hawaiian Village
Hilton Grand Vacations Suites Hilton Village
Hilton Grand Vacations Suites Hilton Village Condo
Hilton Grand Vacations Suites Hilton Village Condo Hawaiian
Hilton Grand Vacations Suites Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Club Honolulu
Hilton Grand Vacations Hilton Hawaiian Village Condo
Hilton Grand Vacations Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village
Hilton Grand Vacations at Hilton Hawaiian Village Honolulu
Hilton Grand Vacations Suites at Hilton Hawaiian Village
Hilton Grand Vacations Hilton Village Condo
Hilton Grand Vacations at Hilton Hawaiian Village
Hilton Grand Vacations Club at Hilton Hawaiian Village Honolulu

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 745 reviews" "
Rating 8 - Good. 226 out of 745 reviews" "
Rating 6 - Okay. 79 out of 745 reviews" "
Rating 4 - Poor. 32 out of 745 reviews" "
Rating 2 - Terrible. 34 out of 745 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke, Oak Harbor

Traveled with family
Liked: Amenities, property conditions & facilities
We had a wonderful time. Great view. Only negative would be that the pools weren’t as good as I would have thought and super packed like sardines. Otherwise great visit.
Stayed 6 nights in Jun 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, room comfort
Family Vacation
Great stay. Walking distance to all the shopping and eating you could want. The lagoon is perfect for swimming and paddle boarding without the waves of the ocean. Free laundry which is the best thing!!!
Stayed 8 nights in May 2024

10/10 Excellent

rogelio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view excellent service my family enjoyed
Stayed 6 nights in May 2024

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Leslie

Traveled with family
Liked: Cleanliness, room comfort
Very beautiful hotel!
Property was beautiful! Pool area was awesome! AC is room is terrible and it was hot in the room. Shopping area was really nice. Staff super friendly! We had the best view from our room as well!!
Stayed 2 nights in May 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities
Great amenities! Great service! Can’t wait to go back!
Stayed 8 nights in May 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in May 2024

8/10 Good

Andres, Escalon

Stayed 7 nights in May 2024

10/10 Excellent

katie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very safe and walkable. The 2 bedroom with 2 bathrooms was spacious. It even had 2 large balconies.
Stayed 8 nights in May 2024

10/10 Excellent

Ian, Loma Linda

Liked: Cleanliness, property conditions & facilities
Close to everywhere
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Things are good in general. It's just hard to find someone to provide some essential items after evening.
Stayed 3 nights in May 2024

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Ranjit

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
We had an amazing time. We will book again in the future
Stayed 2 nights in May 2024

8/10 Good

Derek T., Everett

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our main requirement was to have a one bedroom and a kitchen, The Hilton Hawaiian village met these requirements. Safety and easy beach access was another positive as well. Certain towers definitely need an update, their age is showing. The biggest negative is that if you're stsying at their "Grand Vacations" rooms, then their "timeshare" sales people will hound you into a presentation. Unfortunately, I took the time to view their pitch and it wasn't pleasant at all. They don't want you to ask any questions and if you dont buy their "timeshare" they will get very nasty. Nothing like the Hawaiian culture at all. Everything else was great, just dont waste your vacation in their pitch.
Stayed 7 nights in Apr 2024

10/10 Excellent

Carrie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 5 nights in Apr 2024

10/10 Excellent

BALINDA KAY

Liked: Cleanliness, room comfort
4/22-24/2024
Great customer service and beautiful view
Stayed 2 nights in Apr 2024

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Penny, lihue

Traveled with family
Liked: Cleanliness, property conditions & facilities
Waited in the looong check in line only to be told we had to go somewhere else. Text communication was great. Parking prices are outrageous. $70 a night for self parking.
Stayed 2 nights in Mar 2024

6/10 Okay

Joyce

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We’ve stayed at the Hilton Hawaiian Village a few times now. It occupies a beautiful stretch of beach and has pleasant grounds and multiple pools with a lot of nearby dining and shopping. We’ve always found the staff to be very nice. But, there are issues and they are getting worse. There is a serious pigeon problem around some of the pools and it’s not apparent that cleaning surfaces occurs daily. As for our unit, check in was quick and easy. However, the maintenance and attention to detail was lacking and the units are beyond tired. Our unit on the 21st floor of the Lagoon Tower was a one bedroom (3 of us) with a pullout sofa and full kitchen. The space was nice and the balcony was spacious with a nice view. But, almost immediately I stepped in something sticky on the carpet. Then, when we went to make up the pullout sofa we found the condition of the mattress revolting. It was heavily stained. It should have been replaced long ago. We further found our dishwasher ran but didn’t wash and the icemaker in the frig was not connected. There is one icemaker for the entire building and it’s on the third floor. The elevators are always busy and can have long wait times. At that point an ice cube tray would have been a nice amenity. Plan your check out time to allow extra time for the elevator. There were stressed out people every day trying to get down with their luggage. We’re on the fence on whether we’ll return.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tara

Liked: Cleanliness, property conditions & facilities
Paradise! Amazing. Room needed updating but otherwise can’t go wrong the property is absolutely stunning.
Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Stayed 1 night in Mar 2024

8/10 Good

Camela

Traveled with family
Liked: Cleanliness, amenities
The room itself was excellent! Very clean kitchen, living area and bathroom. The Toto toilet was a bonus!! Service at check in was excellent. Text feature made it ultra convenient to comminucate. Cons: the pools. Overcrowded, full of sunscreen milky water, hog cheese people that leave their stuff all over the chaise chairs make it impossible to get a seat. Better management of releasing unused chairs (like at other resorts) would be great! A taxi almost ran me over by Kalia tower as he was speeding through :( I was on the sidewalk, geez
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton was beyond my expectations we will be going back for sure
Stayed 11 nights in Mar 2024