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Hilton Garden Inn Waikiki Beach

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Waikiki Beach

48-inch flat-screen TV with premium channels, TV, MP3 dock
Outdoor pool
View from room
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
2330 Kuhio Ave, Honolulu, HI, 96815
  • International Market Place
    1 min walk
  • Duke Kahanamoku Statue
    6 min walk
  • Waikiki Beach
    6 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    28 min drive

Room options

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, City View

  • 435 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

48-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 1 Bedroom, Partial Ocean View

  • 435 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, City View

  • 435 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, City View

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed with Sofa bed, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Partial Ocean View

  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

48-inch flat-screen TV with premium channels, TV, MP3 dock

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 280 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, City View

  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

48-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 1 Bedroom, Partial Ocean View

  • 435 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, City View (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Accessible, City View (Hearing)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Partial Ocean View (Roll-In Shower)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Partial Ocean View (Roll-In Shower)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

48-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 435 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (With Drinks-Snacks)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds (With Drinks-Snacks)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed (With Drinks-Snacks)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Partial Ocean View (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Accessible, Partial Ocean View (Hearing)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

48-inch flat-screen TV with premium channels, TV, MP3 dock

Standard Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Accessible, Bathtub

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

48-inch flat-screen TV with premium channels, TV, MP3 dock

Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Accessible, Partial Ocean View (Hearing)

  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

  • 435 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

48-inch flat-screen TV with premium channels, TV, MP3 dock

Room, 2 Double Beds, City View

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

View from room

Suite, 1 King Bed, Accessible (Mobility)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, Multiple Beds, Accessible (Hearing)

  • 435 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 2 Double Beds, Partial Ocean View

  • 280 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible (Hearing)

  • 435 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

48-inch flat-screen TV with premium channels, TV, MP3 dock

Suite, 2 Double Beds, Accessible (Hearing)

  • 427 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds
Pool
Hilton Waikiki Beach Resort & Spa
Pool
Hot Tub
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1308)
The price is $237
per night
$333 total
includes taxes & fees
Dec 5 - Dec 6
Hilton Waikiki Beach Resort & Spa

About the neighborhood

Honolulu

A stay at Hilton Garden Inn Waikiki Beach places you in the heart of Honolulu, within a 5-minute drive of Royal Hawaiian Center and Ala Moana Center. .This hotel is 0.1 mi (0.1 km) from International Market Place and 0.3 mi (0.5 km) from Waikiki Beach.

What's nearby

  • International Market Place - 1 min walk - 0.1 miles
  • Waikiki Beach - 6 min walk - 0.4 miles
  • Royal Hawaiian Center - 8 min walk - 0.5 miles
  • Waikiki Beach Walk - 9 min walk - 0.5 miles
  • Ala Moana Center - 4 min drive - 1.8 miles

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬8 min walk
  • ‪Skybox Taphouse - ‬2 min walk
  • ‪Marugame Udon - ‬1 min walk
  • ‪Shorefyre International Marketplace - ‬8 min walk
  • ‪Liliha Bakery - ‬8 min walk

About this property

Hilton Garden Inn Waikiki Beach

Pet-friendly Honolulu hotel connected to a shopping center, a quick walk to Royal Hawaiian Center
Hilton Garden Inn Waikiki Beach offers 623 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 623 guestrooms featuring refrigerators and microwaves. 48-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, TR Fire Grill, for lunch or dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
TR Fire Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.
HoloHolo Coffee Shop/Mkt - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Poolside Bar - This poolside rooftop bar serves light fare only. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • HoloHolo Coffee Shop/Mkt
  • Poolside Bar
  • TR Fire Grill

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 47.18 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W13477998-01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Waikiki Beach Hotel
Hilton Garden Inn Waikiki Beach Hotel
Hotel Hilton Garden Inn Waikiki Beach Honolulu
Honolulu Hilton Garden Inn Waikiki Beach Hotel
Hotel Hilton Garden Inn Waikiki Beach
Hilton Garden Inn Waikiki Beach Honolulu
OHANA Waikiki West
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden Waikiki Beach
Hilton Garden Waikiki Honolulu
Hilton Garden Inn Waikiki Beach Hotel
Hilton Garden Inn Waikiki Beach Honolulu
Hilton Garden Inn Waikiki Beach Hotel Honolulu

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1005 reviews" "
Rating 8 - Good. 274 out of 1005 reviews" "
Rating 6 - Okay. 114 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very clean and very friendly
Stayed 4 nights in Aug 2024

8/10 Good

Jason Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall… is parking. Yes you can park via the hotel but it’s not cheap. Off street parking you can find, if you work at it. If that is the route you go… download the parking app.
Stayed 6 nights in Aug 2024

8/10 Good

Rodrigo

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 6 nights in Feb 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Amazing hotel. A lot of foods and shopping right outside of hotel. Perfect location. Clean and customer service was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaclynn

Stayed 1 night in Aug 2024

6/10 Okay

Reid

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

8/10 Good

Shoko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Montrell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was put in a Handicapped accessible room which neither i or my companion looked Handicapped
Stayed 1 night in Aug 2024

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

8/10 Good

diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Great location. Walking distance to restaurants, shops and beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel it’s really nice
Stayed 6 nights in Jul 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Reisha

Traveled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and sooo clean!! I'll definitely be going back.
Stayed 5 nights in Jul 2024

6/10 Okay

Samantha

Traveled with partner, Traveled with family
The property was okay parking was insane at $55 a night but vallet was really nice there’s no smoking on the property or on your balcony which was nice as I don’t like cigarette smoke but overall for the price we paid I was expecting something a little nicer but it wasn’t a bad stay as we weren’t really in our room that much anyways
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie Ilene

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay, close to so many things to do.
Stayed 6 nights in Jul 2024

10/10 Excellent

Phyllis

Stayed 1 night in Jul 2024

8/10 Good

Angelo

Traveled with family
Good place to sleep 😴 very close to everything you might needed. Stuff are very professional and helpful. Some areas definitely needs renovation but other than that all is good!
Stayed 10 nights in Jul 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Safe. Clean. Close to beach. Accessibility features good.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

ERICKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at check-in was disappointing, when we arrived to check-in we were notified our room had not been marked clean by cleaning staff, she told us it would only be a few minutes to ensure it was completed. We waited for 40 minutes and i had to ask when we could get into our room. She said she forgot about us. Other than that initial experience, all other customer service we encountered was great! Clean room, clean hotel and convenient.
Stayed 4 nights in Jun 2024