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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Interior
Exterior detail
View from room
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Happy Valley Race Course
    ‪3 min drive‬
  • Times Square Shopping Mall
    ‪3 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪4 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Clover City View Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Exterior detail

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1000)
The price is $121
All taxes and fees included in total
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About the neighborhood

Hong Kong

A stay at Hotel Alexandra places you in the heart of Hong Kong, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive - 1.5 miles
  • Times Square Shopping Mall - 3 min drive - 1.5 miles
  • Hong Kong Convention and Exhibition Centre - 4 min drive - 2.3 miles
  • Pacific Place - 4 min drive - 2.4 miles
  • Lan Kwai Fong - 6 min drive - 3.4 miles

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 307 out of 680 reviews
Rating 8 - Good. 232 out of 680 reviews
Rating 6 - Okay. 77 out of 680 reviews
Rating 4 - Poor. 40 out of 680 reviews
Rating 2 - Terrible. 24 out of 680 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SIMON SHUNG KEE

Stayed 6 nights in Nov 2024

4/10 Poor

Xiaofeng, Irving

Disliked: Cleanliness, staff & service, property conditions & facilities
Kind of sticky on the floor, room is too small, does not look like a 4.5 stars hotel, not even 4 stars.
Stayed 3 nights in Dec 2024

8/10 Good

Chun Sang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient with the Fortress Hill Metro station just a walk bridge away. Lots of eatery and bakery around. Staff are helpful.
Stayed 16 nights in Nov 2024

8/10 Good

linh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We got our room and it smelt of cigarettes which I was unhappy about as I have a baby but called reception and they changed our room quickly. The new room was great, lovely big bed, clean and staff were great overall esp housekeeping! Hotel rooms are pretty small in hk so it was tight with a baby but bigger than most average priced hotels so would stay here again. The area around the hotel was good too, with a few restaurants and easy access to tram, bus & mtr. There’s also a welcome supermarket 2 min walk and laundry service.
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful. Good choice for buffet breakfast evening
Stayed 7 nights in Nov 2024

10/10 Excellent

Chi Hwa

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money. It’s clean inside the hotel, and also the room. The shower is excellent too. Very easy access to public transport. Reception staff very helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Chi Hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean throughout the hotel. If you arrive on foot or via public transport, the entrance is not the same as the main entrance. But there’s staff to direct you to the right path. Very convenient for public transport/ MTR. The shower is particularly excellent. Reception staff, particularly Alfred, is very helpful and a big thank you to him. Overall very good value for money
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a little noisy
The rooms themselves and the hotel is great, in a lovely location and the noise cancelling from outside is really good. The big issue you have hear is that due to the number of events hosted at this hotel it can lead to a lot of notice in the corridor’s Kate at night with people shouting until 1am in the morning. This isn’t necessarily the hotels fault but it is just the nature of a hotel that hosts large scale events. If you are travelling for work and need a good nights sleep maybe not the best choice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

pak kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and public transportation are convenient
Stayed 8 nights in Nov 2024

10/10 Excellent

Yongxia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Good views and easily accessible by island line transit
Stayed 2 nights in Nov 2024

4/10 Poor

Gabriel

Stayed 18 nights in Oct 2024

8/10 Good

Kaven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are helpful, polite and efficient. The cleaning staff at 30/F is very nice, polite and helpful, excellent altitude.
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Stayed 3 nights in Nov 2024

8/10 Good

Mei Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for MTR. Luxurious feel to hotel. Staff are very helpful, especially the concierges when helping us with taxis
Stayed 7 nights in Nov 2024

8/10 Good

Lorna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: Pretty close to the Fortress Hill MTR station. Lots of dining options in the area and close to a supermarket. Hotel will hold your luggage if your flight arrives before check in or leaves after check out. Bad: The beds are pretty hard and the housekeeping schedule is very irregular. Sometimes they'll clean in the morning, sometimes as late as 4 pm.
Stayed 27 nights in Oct 2024

10/10 Excellent

Lim Chee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looks very grand & opulent 5 minutes walk to the MTR very clean and staff efficient and polite. Would recommend to anyone visiting Hong Kong.
Stayed 4 nights in Nov 2024

10/10 Excellent

KUN HO

Stayed 2 nights in Nov 2024

8/10 Good

Kun Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind os small for 3 ppl in one room. Not much shopping around the area.
Stayed 6 nights in Nov 2024

6/10 Okay

Angela

Stayed 9 nights in Nov 2024

8/10 Good

Peck Loo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient to the nearest MTR. Nearby eateries are good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024