2/10 Terrible
Robert, Inverness
Traveled with partner
Jul 23, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
We rented the cabin for one week, July 13 through the 20th. When we first arrived, it was like driving through the setting for one of the “Wrong Turn” movies. When we arrived at the cabin I found the front and back doors would stick so tightly that my pregnant wife could not open them. During our stay, we had to kill four or five roaches. The refrigerator door would only open halfway before it jammed on the floor. The wood around the kitchen window is rotted. The pots and pans in the kitchen were scorched and sticky to the touch. We only stayed four of the seven scheduled nights. We returned to the cabin the evening of the 17th and found there was no electricity. I had assumed it was a normal outage. After calling the local power company I was informed the power had been disconnected for nonpayment. When I tried to reach the owner, I got hold of the property manager. I informed them of the power situation and they said they would look into it. In the meantime I was forced to find a hotel over 30 minutes away to stay for the duration of my trip. I requested a refund through the property manager. I was told they would look into it and have not heard a word from them over five days. This is the worst rental I have ever experienced! I travel frequently and this is the worst experience I’ve ever had.
Robert
Stayed 7 nights in Jul 2024