Compare Cheap Hotels in Hoà Lợi

"Very serene atmosphere. Friendly and helpful staff. Great seeing all the animals in the safari. Good breakfast. The only regret was having laundry service which was a nightmare!! They washed our clothes with other People's clothes. They hung the clothes up in metal hangers which distorted the shapes of the pants and shirts. They washed whites with color, this the whites were all stained!!!!!! A bag of laundry ended up costing $30 US dollars and yet clothes were destroyed. So, stay here because it's beautiful BUT DO NOT GET LAUNDRY SERVICE!!! OUR clothes were ruined! "

"Ok"

"great service"

"Much better than any other 4 star hotels in Hanoi and HCM, and very reasonable. Highly recommended. "

"The location was good for a unique experience. "

"To begin with the property just wasn't ready for guests. Work was still being done, trash was everywhere, and when there was the slightest stain on an already dirty bed cover, many people had no doubt left those stains and had to pay to "replace' them, but they were used over and over. The advertisement said AIR CONDITIONING but the room we booked had AC in only the bedroom. The large smart YV was in a living room with hard wooden chairs, nit cushioned like the photos. Who puts a large tv in a non air conditioned room with wooden chairs? An idiot or a liar, thats who! They argued every single point and as an example, before even trying to wash a towel, wanted to bill me to wash it. The same with the bed cover. It was very simply a scam in the midddle of a beautiful environment. The staff when i tried to leave, because i am not Vietnamese, told the cab driver not to take me. So before they even washed any items, they wanted to be paid. They had 2 cards on file, and still it was 6 of them and one of me. Ine man, the rest women. Finally my partner paid them but i assured them just like im writing this, Expedia will not pay them for the bait and switch routine. Avoid the place like the plague. Low customer service and the staff all haggling behind the management back to get paid to clean or do laundry. NOT A SINGLE HONEST PERSON there except for the night security "