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Mitsui Garden Hotel Hiroshima

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsui Garden Hotel Hiroshima

Lounge
In-room safe, desk, laptop workspace, free WiFi
Exterior
Lobby
Breakfast and lunch served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
9-12 NakaMachi Naka-Ku, Hiroshima, Hiroshima-ken, 730-0037
  • Hiroshima Central Shopping District
    3 min walk
  • Hiroshima Peace Memorial Park
    9 min walk
  • Kamiyacho
    10 min walk
  • Hiroshima (HIW-Hiroshima - Nishi)
    7 min drive

Room options

View all photos for Standard, Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard, Smoking

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Accessible , 1 bed (+ extra), Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Sofa Bed

Deluxe , 2 beds, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Smoking (Single Use)

View from room

Standard Double Room, Smoking (Single Use)

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite , 2 beds , Non Smoking

  • 603 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (Single Use)

View from room

Standard Double Room, Non Smoking (Single Use)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard, Non Smoking

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

Deluxe , 1 bed King , Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Smoking (For 2 Adults)

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, Smoking (For 2 Adults)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (For 2 Adults)

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, Non Smoking (For 2 Adults)

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Queen Room, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Queen Room, Non Smoking

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

View from room

Run of the House, For 1 person, Smoking (Bed type will be notified when Check-in)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Twin Room , Non Smoking [For 2 Adults]

View from room

Moderate Twin Room , Non Smoking [For 2 Adults]

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

View from room

Run of the House, For 1 person, Non Smoking (Bed type will be notified when Check-in)

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

In-room safe, desk, laptop workspace, free WiFi

Run of the House, For 2 persons, Smoking (Bed type will be notified when Check-in)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

In-room safe, desk, laptop workspace, free WiFi

Run of the House, For 2 persons, Non Smoking (Bed type will be notified when Check-in)

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 bed Double, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Double, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room (3 Beds), Non Smoking [For 3 Adults]

View from room

Moderate Twin Room (3 Beds), Non Smoking [For 3 Adults]

  • 215 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard , 1 bed Double , Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Double , Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior , 2 beds, Non Smoking

View from room

Superior , 2 beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Queen Room, Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Queen Room, Smoking

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds (+ extra), Non Smoking

View from room

Superior , 2 beds (+ extra), Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin Room , Smoking [For 2 Adults]

View from room

Moderate Twin Room , Smoking [For 2 Adults]

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard , 1 bed Queen , Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Queen , Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard , 1 bed Queen, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Queen, Non Smoking

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior , 2 beds (+ extra) , Smoking

View from room

Superior , 2 beds (+ extra) , Smoking

  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Moderate Twin Room (3 Beds), Smoking [For 3 Adults]

View from room

Moderate Twin Room (3 Beds), Smoking [For 3 Adults]

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Standard , 1 bed Single , Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Single , Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard , 1 bed Single, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 bed Single, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior , 2 beds , Smoking

View from room

Superior , 2 beds , Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin Room with Extra Bed Smoking

Interior

Moderate Twin Room with Extra Bed Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard Room Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Moderate Twin Room with Extra Bed-Non-Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Twin Room with Extra Bed-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Queen Room-Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Queen Room-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin Room Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Queen Room Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Queen Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard Room Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room-Non-Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room-Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard Double Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Twin Smoking

In-room safe, desk, laptop workspace, free WiFi

Moderate Twin Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin

In-room safe, desk, laptop workspace, free WiFi

Moderate Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 2 Beds , Smoking

In-room safe, desk, laptop workspace, free WiFi

Superior , 2 Beds , Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior , 2 Beds

In-room safe, desk, laptop workspace, free WiFi

Superior , 2 Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard , 1 Bed Double , Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Standard , 1 Bed Double , Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard , 1 Bed Single

Combined shower/tub, free toiletries, hair dryer, slippers

Standard , 1 Bed Single

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard , 1 Bed Double

Combined shower/tub, free toiletries, hair dryer, slippers

Standard , 1 Bed Double

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard , 1 Bed Single , Smoking

In-room safe, desk, laptop workspace, free WiFi

Standard , 1 Bed Single , Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard , 1 Bed Queen

Combined shower/tub, free toiletries, hair dryer, slippers

Standard , 1 Bed Queen

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hiroshima

A stay at Mitsui Garden Hotel Hiroshima places you in the heart of Hiroshima, within a 5-minute walk of Hiroshima Central Shopping District and Raisanyo Shiseki Museum. .This hotel is 15.8 mi (25.4 km) from Itsukushima Shrine and 14.8 mi (23.8 km) from Miyajima Ferry Terminal.

What's nearby

  • Hiroshima Central Shopping District - 3 min walk
  • Hiroshima Peace Memorial Park - 9 min walk
  • Hiroshima Peace Memorial Museum - 11 min walk
  • Atomic Bomb Dome - 13 min walk
  • Hiroshima Green Arena - 19 min walk

Getting around

  • Nishi-Hiroshima Station - 4 min drive
  • Fukuro-machi Station - 5 min walk
  • Hiroshima Airport (HIJ) - 38 min drive

Restaurants

  • ‪コフレール - ‬1 min walk
  • ‪栄家 - ‬1 min walk
  • ‪焼肉かけはし - ‬1 min walk
  • ‪CAFE DI ESPRESSO 珈琲館三井ガーデンホテル広島店 - ‬1 min walk
  • ‪くにまつ 中町店 - ‬1 min walk

About this property

Mitsui Garden Hotel Hiroshima

Hiroshima hotel in Hiroshima City Centre with a 24-hour front desk and a coffee shop
Mitsui Garden Hotel Hiroshima offers 281 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This Hiroshima hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 281 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a vending machine.
Stop by the hotel's restaurant, RESTAURANT CONFRERE, for lunch, or grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
RESTAURANT CONFRERE - This buffet restaurant serves breakfast and lunch.
CAFE DI ESPRESSO - This coffee shop serves light fare only. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,100 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CAFE DI ESPRESSO
  • RESTAURANT CONFRERE

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 25 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hiroshima Mitsui Garden Hotel
Mitsui Garden Hiroshima
Mitsui Garden Hiroshima Hotel
Mitsui Garden Hotel Hiroshima
Mitsui Hiroshima Hiroshima
Mitsui Garden Hotel Hiroshima Hotel
Mitsui Garden Hotel Hiroshima Hiroshima
Mitsui Garden Hotel Hiroshima Hotel Hiroshima

Mitsui Garden Hotel Hiroshima Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1004 reviews" "
Rating 8 - Good. 331 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff are very helpful and friendly. The upstairs lounge is a very nice feature, it was nice to go upstairs and enjoy the view with a glass of wine in the evenings. The room is comfortable with a lovely view of the city. I would stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing city views and customer service
Fabulous!!! The service in this hotel was second to none. We had an issue with our reservation, and I accidentally booked a smoking room when I wanted non smoking, and the staff worked diligently until the issue was resolved. We were very impressed. The views from this hotel are STUNNING and the happy hour is a nice perk. We would definitely stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful. The air conditioning could have been better in the room but overall it’s a good hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay here. great location, clean rooms, nice service, safe neighborhood, and a nice bonus, happy hour. highly recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, clean rooms, nice service, safe neighborhood.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy to stay here. great location, clean rooms, nice service, safe neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
glad to be back here. great location, clean rooms, nice service, safe neighborhood, and a nice bonus, happy hour. highly recommended.
Stayed 5 nights in Jul 2024

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. My.wife said of all the hotels we stayed in so far she would definately return to this one. The breakfast was really good, (with a lovely view over the city to enjoy) staff were welcoming and the evening drinks and snacks was a nice touch. Having a coin operated washer drier for clothes was very convenient. We will be back here someday.
Stayed 2 nights in Jul 2024

4/10 Poor

Tim

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sooooooo disappointed
We have had exceptional experience of Mitsui hotels on previous visits to Japan so when looking for a hotel in Hiroshima we saw this hotel and decided to pay a lot extra than we usually pay, but what a disappointment it was. Firstly the reception desk was a messy disaster, not that the staff do much for you everything is done at a machine, very impersonal and not a 4 star experience. The lounge part of the lobby, which looks enormous in the on line photos, is actually quite small and very dated. Some if the furniture was worn and stained, in particular a leather ottoman is all damaged on the edge and the buttons have no finish left on them, white not brown. The room floor was obviously renovated recently, the corridors are nice enough. The room was pretty bland, all white apart from the blue striped feature wallpaper behind the beds. We booked a room for three, we had three beds in a room obviously designed for two, there was only about 9inches between. So the whole room was filled with beds apart from a strip about four feet wide which had lots of furniture in it. The walls are already marked and the furniture chipped. Worst was the bathroom, the original Japanese prefabricated +/- 4'6"x5' bathroom obviously original and not touched by the renovation. Reasonable condition but too small for the money, greenly where the toilet joined the floor and a dirty light switch outside. The lounge on the 25th floor does have stunning views. Definitely not worth the price
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Stayed 1 night in Jul 2024

10/10 Excellent

Hiroko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the rooms are very spacious for the cost for a room. The free dinning event had amazing food and drinks with no extra cost to the customer/guest. The employees of the hotel were very helpful on finding things in the area and very kind and welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and clean rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Mariko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy. So close to many shops and restaurants. Incredibly inexpensive. Super-clean version of Hyatt Place for 1/3 price of it.
Stayed 1 night in Jul 2024

8/10 Good

BYEONG MO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An efficiency-oriented business hotel
When I arrived at the hotel, I was informed of the check-in kiosk, which was a little disappointing for a hotel like this. The process of entering my information was also quite cumbersome, such as having to manually enter it on the touchscreen without a separate keyboard. It was particularly difficult after a long flight. The room itself was generally clean and comfortable. However, the carpet felt a bit damp and could have used cleaning or replacement. The happy hour and the lounge were pleasant areas to relax.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Bigger than expected room. Location was great. Value for money. Happy hour was a bonus.
Stayed 1 night in Jun 2024

10/10 Excellent

Manish Kumar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay, very nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

CHATRAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Center of city. So beautiful view and residence. All is perfect for me.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get around. Buses right outside. Good selection of restaurants within easy walking distance.
Stayed 2 nights in May 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of good things about Mitsui Garden but also a couple of significant reasons for which we wouldn’t return. First the good - staff are friendly, polite and professional. The breakfast is very nice with a good variety of both Japanese and Western foods. They offer change up some of the foods on a day to day basis which is nice for a longer stay. The dining room, on the 25th floor with nearly 360 degree views, is really lovely. The rooms are small, typical for Japan. We needed three beds and at this hotel, the beds are “full” size rather than singles. We would have preferred singles which would have afforded a little more space. Overall though, the room layout was manageable. The hotel is well located within walking distance of the Hiroshima Dome, Museum, Memorials as well as many restaurants and a main shopping area. The opportunities for improvement at this hotel are: 1. The window in the room doesn’t open, the “a/c” has a lower limit of 20C and it was always much warmer than 20 degrees. Very hot and stuffy. 2. The hotel, rooms and dining room are all renovated but the bathroom in the hotel room is old. Besides being old, it is covered in mold. Black mold between all the tiles. The bathroom doesn’t have a fan (also not unusual in Japan) but the bathtub never clears of standing water so the mold isn’t a surprise. It’s nothing that some vinegar and elbow grease couldn’t fix.
Stayed 3 nights in May 2024

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Maria Foteini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024