Comfort Hotel Hiroshima Otemachi

3.0 star property

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Photo gallery for Comfort Hotel Hiroshima Otemachi

Exterior
Reception
Dining
Standard Twin Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, soundproofing, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-7-9 Ote-machi, Naka-ku, Hiroshima, Hiroshima-ken, 730-0051
  • Hiroshima Peace Memorial Park
    ‪6 min walk‬
  • Hiroshima Central Shopping District
    ‪8 min walk‬
  • Hiroshima Peace Memorial Museum
    ‪9 min walk‬
  • Hiroshima (HIW-Hiroshima - Nishi)
    ‪14 min drive‬

Room options

Standard Twin Room, 2 Twin Beds, Non Smoking

  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking (Compact)

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Compact)

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Hiroshima

Located in Hiroshima (Hiroshima City Centre), Comfort Hotel Hiroshima Otemachi is within a 5-minute drive of Hiroshima Museum of Art and Hiroshima Green Arena. .This hotel is 1.4 mi (2.3 km) from Hiroshima Castle and 1.5 mi (2.3 km) from Shukkeien.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk
  • Hiroshima Peace Memorial Museum - 9 min walk
  • Atomic Bomb Dome - 13 min walk
  • Hiroshima Green Arena - 19 min walk
  • Hiroshima Castle - 3 min drive

Getting around

  • Chuden-mae Station - 2 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • ‪キング軒大手町本店 - ‬3 min walk
  • ‪てらにし珈琲店 - ‬1 min walk
  • ‪くにまつ 汁なし担担麺中電前店 - ‬2 min walk
  • ‪なか卯広島大手町店 - ‬2 min walk
  • ‪麺屋会心の一振り - ‬1 min walk

About this property

Comfort Hotel Hiroshima Otemachi

Hotel with free breakfast, near Hiroshima Museum of Art
Comfort Hotel Hiroshima Otemachi offers 258 accommodations with coffee/tea makers and slippers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 258 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and slippers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,300 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima
Comfort Hotel Hiroshima Otemachi
Comfort Hotel Otemachi
Comfort Hotel Otemachi Hiroshima
Comfort Otemachi
Otemachi Hotel
Comfort Inn Hiroshima
Comfort Hotel Hiroshima
Comfort Hiroshima Otemachi
Comfort Hotel Hiroshima Otemachi Hotel
Comfort Hotel Hiroshima Otemachi Hiroshima
Comfort Hotel Hiroshima Otemachi Hotel Hiroshima

Comfort Hotel Hiroshima Otemachi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 531 reviews
Rating 8 - Good. 213 out of 531 reviews
Rating 6 - Okay. 75 out of 531 reviews
Rating 4 - Poor. 8 out of 531 reviews
Rating 2 - Terrible. 5 out of 531 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice, close to everything
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Not Comfort Inn
To start with the positives: they held our bags for us to travel around during the day and also had a lovely complimentary breakfast. The staff were also nice. Cons: the rooms were not comfy by any means. Beds were the worst we had our whole trip and pillows were also terrible. Bathrooms were exceptionally tiny. Had to be careful to notice the step down into the bathroom as well. Almost fell in initially and kept bumping around the shower. Hoped to have better from the Comfort Inn name seeing as I’ve used it in other places before.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Stayed 3 nights in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Peace Memorial
This hotel surprised me. I wasn’t expecting much. But the room was spacious and the bathroom facilities were good. The bed was a little firm for my liking and the pillow was firm as well. Even on the lowest fan setting, the HVAC was blowing a little hard. But the breakfast provided was very good, the tram station was just across the street, and the Peace Memorial was a short walk away. I would consider this hotel again if we ever make it back to this great city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Comfort Hotel was very enjoyable, the location was great, the staff at the hotel was wonderful, the breakfast was also wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is near Hiroshima Peace Park, a destination most visitors want to see. Not only is it within walking distance, but just outside the hotel are plenty of shops, and restaurants. We enjoyed the beer & chicken next door and later learned the okonomiyaki restaurant we've been keeping a look out for happened to be only four doors away from our hotel. It's a small place, but the best okonomiyaki I've had in a long time. Comfort Hotel includes breakfast and they do a great job providing Japanese, Chinese, and Western choices. Getting to the hotel from Hiroshima station was easy too, the streetcar starts at the station and will drop you off almost in front of the hotel. Getting back is just as easy too. I would stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny rooms but well situated near streetcar line. Walkable to most sights. Good breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Min, Santa Clarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, near the park, and staff were extremely friendly. Free breakfast was great too considering it was free. Highly recommend
Stayed 2 nights in Nov 2024

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, the breakfast was wonderful, and the close proximity to the Hiroshima Peace Park were all positives. The room was a little small and cramped. It was also a pretty decent distance from Hiroshima Station
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the tourist attractions
Stayed 6 nights in Oct 2024

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room was really small
Stayed 5 nights in Oct 2024

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very organized and with good space. The breakfast had many food options.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The staff were extremely helpful, the room was great. Comfy bed & great choices for films.( Had u pay )The city itself is amazing& love the food. I had my first highball here, now I'm a fan ❤️ Really like the refreshing drinks at front desk, helped relieved our fatigue from the humidity. The food was amazing, great selections & I'm in love with sweet potato&oat milk smoothie😍 Thank you, we had a wonderful stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and Staff were outstanding. Breakfast great plus room and facilities meeting expectations. Room small by North American standards but well equipped. Only negative point was the TV as did not have BBC News or CNN. In the end did not matter as overall experience commendable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wellman

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Sangeeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel has vegetarian breakfast option that is the most important thing for me. Walkable to peace memorial park and Atomic bomb dome. Carpets in the elevator needs to be replaced..
Stayed 1 night in Oct 2024

10/10 Excellent

Nelda, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best budget hotel that comes with free breakfast. Walkable to everything, the Dome, museum, shopping and dining. The room is very tight but clean and it’s non-smoking hotel. Theres a coffee station available all day by the reception, amenities you can pick them up by the lobby. There’s a coin laundry. There’s a seating area with books and ipad that you can use. There’s a smoking room. You only need to take the streetcar from the train station to the hotel. Very convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Dick K

Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place with close transportation - bus, street car right outside the hotel. Good breakfast as well to get the day started,
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Milagros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for couple days, very small rooms
We stayed couple nights so it was good, it is in a great lication, steps away from the streetcar stop, and walking distance from the Peace monument and museum. Excellent restaurants nearby, excellent customer service, good breakfast. The rooms are really cramped, there is no space for big luggages, even a medium one was challenging to open the suitcase. Cleani g was good but i wonder how throughly could be in a such small space. Bathroom was smaller than a bathroom in a ferry cabin! You have to be slender to fit well there, in addition the bathtub is very high, not recommended if you have mobility issues.
Stayed 3 nights in Oct 2024

4/10 Poor

Nathan

Traveled with family
Disliked: Staff & service
Check in was painful. During our trip to Japan the only situation where our credit card was 'declined' was at this hotel despite being able to prove the transaction was approved and showing on our account statement. We ended up having to pay cash for the reservation. I lost count of the number of copies of our passports the front staff took which was a little worrying. The front staff including the manager didn't seem to know what to do or what they were actually doing
Stayed 2 nights in Sep 2024

10/10 Excellent

Sanderz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024