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Wild Ginger Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Beach
Lobby sitting area
Lobby lounge
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Kalakaua Park
    ‪6 min walk‬
  • Hilo Farmers Market
    ‪12 min walk‬
  • St. Joseph Catholic Church
    ‪13 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Bed sheets

Family Suite, Ocean View

  • 192 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Bed sheets

Premium Room

  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Hilo Reeds Bay Hotel

Pool
Free WiFi
Laundry
Housekeeping
3.9 out of 5, Good, (1004)
The price is $156
per night
$183 total
includes taxes & fees
Jan 25 - Jan 26
Hilo Reeds Bay Hotel

About the neighborhood

Hilo

A stay at Wild Ginger Hotel places you in the heart of Hilo, a 2-minute drive from Hilo Farmers Market and 9 minutes from Kaumana Caves County Park. .This hotel is 14.9 mi (23.9 km) from Akaka Falls and 28.7 mi (46.2 km) from Hawaii Volcanoes National Park.

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 618 reviews" "
Rating 8 - Good. 134 out of 618 reviews" "
Rating 6 - Okay. 62 out of 618 reviews" "
Rating 4 - Poor. 46 out of 618 reviews" "
Rating 2 - Terrible. 108 out of 618 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Stayed 1 night in Oct 2024

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Stayed 1 night in Oct 2024

2/10 Terrible

Cara, Davie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not worth what we paid per night. The smell of the room was awful. The fan and light did not work. Had to get two fans from the front and they were also dirty. Would not recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic. Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer L.

Liked: Staff & service
Disliked: Property conditions & facilities
It was dirty, old, no bathroom door, bugs, i can go on and on. Gross. But staff was really nice
Stayed 1 night in Sep 2024

2/10 Terrible

Ceferino, Santa Clarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl is not working, curtain is very dirty, bed linen with smell. Room is mess and I connot sleep in my stay???
Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

2/10 Terrible

james

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very dirty the picture's on the web site are not even close to what the room's really look like please think twice before booking a room here
Stayed 1 night in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024

2/10 Terrible

Rick

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.
Stayed 5 nights in Sep 2024

6/10 Okay

Ayami

Traveled with partner
Disliked: Cleanliness
空港すぐ近くで、安かったので予約しました。かなり古く、ホテルというよりモーテル、民宿寄りです。エアコン、部屋着はありません。シャンプー、固形石鹸、ローション、天井ファン、冷凍冷蔵庫、各種タオルはあります。ドライヤーは備え付けはありませんが、言えば貸してくれます。水、お湯が出るウォーターサーバー、電子レンジがロビーにあり24時間使えます。Wi-Fiは部屋ではつながりにくいです。色々不便はありますが、今まで泊まったホテルのどこよりも、予約後の注意事項のメールやりとり等がスムーズで密でした。
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
pleasant, . .accomadating, . .always ready to serve, . .
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vintage old school Hawaii
old school vintage Hawaii experience, no tv no radio only the sounds of nature I love it
Stayed 2 nights in Aug 2024

2/10 Terrible

PAUL, MANHATTAN BEACH

Traveled with family
Disliked: Cleanliness, amenities
We booked three rooms for six adults. Two of the three rooms had bed bugs. We immediately fled to another hotel. Even if there had been no infestation problems, the rooms were cramped and had no AC.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For being over 100 years old, it's exactly what you'd expect. She's old but has so much charm. The room and bathroom was clean, and met our expectations. The fans and no AC was okay with us. The breakfast was nice too!
Stayed 1 night in Aug 2024

2/10 Terrible

Calvin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets was on stained blanket, with no sheets under and no bedspread. No hot water. Curtain was torn and couldn't close. Noisy frogs. They said I wouldn't be charged after we left.
Stayed 4 nights in Aug 2024

8/10 Good

Lorra

Traveled with partner
Hard to describe, it was rundown but so nostalgic. For the price we have no complaints. Clean & bed was comfy.
Stayed 1 night in Aug 2024