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Sapphire Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sapphire Inn

Reception
Free WiFi
Fridge, microwave
Combined shower/tub, free toiletries, towels
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
761 E. Main Street, Franklin, NC, 28734
  • Ruby City Gems & Minerals
    12 min walk
  • Scottish Tartans Musuem
    13 min walk
  • Angel Medical Center
    15 min walk

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
Room
Colonial Inn Franklin
Breakfast included
Pet friendly
Parking included
Free WiFi
3.9 out of 5, Good, (408)
The price is $73
per night
$80 total
includes taxes & fees
Dec 5 - Dec 6
Colonial Inn Franklin

About the neighborhood

Franklin

With a stay at Sapphire Inn in Franklin, you'll be in the business district, just a 1-minute walk from Nantahala National Forest and 12 minutes by foot from Ruby City Gems & Minerals. .This motel is 19.6 mi (31.6 km) from Western Carolina University and 0.7 mi (1.1 km) from Scottish Tartans Musuem.
View more Motels in FranklinOpens in a new window

What's nearby

  • Angel Medical Center - 15 min walk - 0.8 miles
  • Franklin Gem and Mineral Museum - 15 min walk - 0.8 miles
  • Cowee Mountain Ruby Mine - 5 min drive - 3.9 miles
  • The Factory - 5 min drive - 2.7 miles
  • Smoky Mountain Center for the Performing Arts - 5 min drive - 2.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 76 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Caffe Rel - ‬6 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬16 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Haywood Smokehouse - ‬17 min walk

About this property

Sapphire Inn

Motel in Franklin with free parking
Sapphire Inn offers 30 air-conditioned accommodations with complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Franklin motel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. Additional features at this motel include barbecue grills and a vending machine.
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Sapphire Inn Franklin
Sapphire Inn
Sapphire Inn Motel
Sapphire Inn Franklin
Sapphire Inn Motel Franklin

Reviews

7.0

Good

Rating 10 - Excellent. 63 out of 266 reviews" "
Rating 8 - Good. 87 out of 266 reviews" "
Rating 6 - Okay. 62 out of 266 reviews" "
Rating 4 - Poor. 20 out of 266 reviews" "
Rating 2 - Terrible. 34 out of 266 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay quiet and peaceful ✌
awesome stay. very very very cool management 👌 👍 😎 👏 😀
Stayed 3 nights in Aug 2024

10/10 Excellent

David H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Angie

Liked: Staff & service
I was in Franklin for a couple nights in between travel. It’s a beautiful little town. Location was super convenient to highways. Staff was friendly and helpful. Updates on the horizon but it was clean, quiet and comfortable. I will stay again if I find my way in this neck of the woods again.
Stayed 2 nights in Aug 2024

6/10 Okay

Emily, Raleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Convenient location, but pretty dilapitated and out dated. Noisy neighbors upstairs stomping around and didn't sleep well. Sheets were pretty ratty but i guess you get what you pay for
Stayed 1 night in Jul 2024

8/10 Good

Kris

Stayed 1 night in Jul 2024

2/10 Terrible

Billy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited 10mins before anybody came to check me in...ac barely worked, the refrigerator didnt work made the room smell after opening it...
Stayed 1 night in Jul 2024

10/10 Excellent

Young

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
FLIES! Otherwise good
Room was clean and decently maintained/updated. However there were flies everywhere in the room to the point we did not use any of the towels or shower or anything in the room. If flies were not there I would give it a 4 stars, as everything was good not exceptional. Also pet fees for conditions of rooms are a bit high if you have a pet, more than the $30 their website says.
Stayed 1 night in Jul 2024

10/10 Excellent

Hengli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great value and location
Stayed 1 night in Jun 2024

2/10 Terrible

Abbigail

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK!!! Absolute garbage fire of a stay. Booked same day because our travel plans changed and we needed somewhere cheap. We weren’t able to arrive until 10pm. It’s my acct but I don’t have a debit card currently, so my mother came inside to pay with hers. First the jerk at check in gave us soooo much trouble. Rolling his eyes, scoffing and saying he wishes he could’ve canceled our reservation before we got there!! He tried to talk us out of the booking even!! He kept pressing the question about if we had pets with us, which we didn’t… just because I had a “dog mom” shirt on. He kept snidely saying that we’d “better tell him now or he will charge us for everything he can”. It’s 1030pm and I just want to sleep!! Finally we got to the room and were shocked… the door is a residential lock and key and the A/C unit didn’t work properly. The whole room was dirty and grimy. Then as I’m taking a shower, TWO ROACHES came up thru the drain!!!! Awful and disgusting… please pay the extra $15-20 to stay somewhere else!!!
Stayed 1 night in Jun 2024

6/10 Okay

Don

Liked: Staff & service
Stayed 3 nights in May 2024

4/10 Poor

Gail

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Sketchy dealings
At check-in, they charged me almost $7 more than the hotels.com app had said. When I complained, she seemed angry and told me that the app doesn’t put in tax, so they add that in. I later pulled up the email that detailed the room cost plus tax, and showed it to her. She refunded the extra money, but the whole experience seemed sketchy. I won’t be back.
Stayed 1 night in May 2024

2/10 Terrible

Dawn

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not leave reviews normally and understand that I chose a cheap hotel while I was in the area, but I chose it by the reviews that had been left. This is the nastiest place I have ever stayed at. My feet got dirty on the laminate flooring in the main room after showering. When I got the bathroom floor wet after my shower I attempted to wipe up the water and made mud!! The kind gentleman who is running the place claimed he had staffing issues recently… the nasty had been building over a long period of time. I suggested a spring cleaning to go with the excuses that were offered. Please if you do decide to stay, check the room before you pay! Good luck
Stayed 6 nights in May 2024

4/10 Poor

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price and location were right. The room needs a dehumidifier. The clean towels felt damp. My jacket as well when I put it on in the morning.
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A budget hotel with large rooms and comfortable beds. Refrigerator. Needs more outlets and poor wifi.
Stayed 1 night in May 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Na
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice.
Super nice staff, easy registration, clean and nice room. Everything worked perfectly!
Stayed 4 nights in Apr 2024

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not check in. I called the number at the window, and it kept going to a busy signal. I knocked. Waited 5 minutes and kept calling, same busy signal. It wasn't fun having to find a different hotel at 10:45PM. I hope I don't get charged.
Stayed 1 night in Apr 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn't quite ready when I arrived, but manager was SUPER friendly and it was ready in minutes. It may not be a Hilton, but for the price, you can't really beat it. A simple, no-frills room for a night.
Stayed 1 night in Apr 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Interesting property. Seems to cater to hikers in the area. They had a Friday night karaoke event for charities, and it was alternately execrable and excellent (as karaoke often is). Best version of "The Prayer" that Chris and I have ever heard. The owner was quite friendly on check in, and fine during subsequent encounters. Be advised, this is a family operation, and if the family goes to eat in town, your phone calls to the desk will go unanswered. We had an oil stained sheet, on check in, that we wanted to be replaced, and they weren't there. But they fixed it that night. But otherwise, a good place to stay. Overall enjoyed it.
Stayed 3 nights in Mar 2024

6/10 Okay

Dale

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Know what you are getting
Their website says pets welcome but doesn't state there is an additional fee of $10 dollars per pet per day. The toilet was not secured to the floor. It rocked when sat on. There was no extra toilet paper in the room. Had to ask for it.
Stayed 3 nights in Nov 2023