Located in Hervey Bay (Urangan), Sanctuary Lakes Fauna Retreat is within a 15-minute walk of Urangan Pier and Hervey Bay Botanic Garden. .This aparthotel is 0.3 mi (0.5 km) from Esplanade and 1.1 mi (1.8 km) from Reefworld Aquarium.
Lakefront Hervey Bay aparthotel in Urangan with free parking
Sanctuary Lakes Fauna Retreat offers 36 air-conditioned accommodations with indoor private spa tubs and DVD players. Rooms open to patios. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.
Children under 15 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Treat yourself to a stay in one of the 36 individually decorated guestrooms, featuring indoor private spa tubs. Rooms have private patios. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sanctuary Lakes Fauna Retreat.
Featured amenities include express check-in, express check-out, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Languages
Chinese (Mandarin), English
Property amenities
Beach
Beach nearby
Pool/Spa
Outdoor pool
Pool loungers
Private indoor spa tub
Internet
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Family friendly
Children stay free (see details)
Playground
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Library
TV
Outdoor areas
Barbecue grill
Garden
Patio
Picnic area
Terrace
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No elevator
Smoke-free property
Services and conveniences
Grocery/convenience store
Housekeeping (weekly)
Iron/ironing board
Limited-hour front desk
Tour and ticket assistance
Location highlights
In a regional park
In the suburbs
Near the boardwalk/promenade
Near the ocean
On a lake
Things to do
Golf lessons nearby
Golfing nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
Window guards
Fire extinguisher
General
36 units
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 1.68 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 1.68 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, window guards, and outdoor lighting
This property is professionally cleaned
We should mention
This property does not have elevators
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan
Sanctuary Lakes Fauna Retreat Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A great place to rest and relax. Beautiful surroundings and very clean and quiet.
Peter
Stayed 3 nights in Sep 2024
6/10 Okay
Yvonne
Aug 30, 2024
Liked: Room comfort
Lovely surrounds
Beautiful location.very comfortable bed.
Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in.
The location is wonderful especially if you like birdlife!
A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Peter
Stayed 3 nights in Aug 2024
10/10 Excellent
Debra
Traveled with family and small children
Aug 9, 2024
Liked: Property conditions & facilities
The tranquility and relaxation of the surroundings and wildlife was really lovely
Debra
Stayed 2 nights in Aug 2024
10/10 Excellent
Kathy
Traveled with partner
Aug 9, 2024
Liked: Amenities
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also
Thank you Sanctuary Lakes
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
We rented two chalets side by side - The fridges were not working - one froze everything, the other leaked water all day. The floors were sticky - as if they had been vacuumed but not mopped. the ceiling fan was so noisy we had to switch it off. Crockery was chipped - generally the chalets were run down and need updating
A beautiful, quiet setting in comfortable accommodation with friendly, healthy people. Will return.
Pat
Stayed 2 nights in Sep 2023
10/10 Excellent
Denis
Sep 1, 2023
Liked: Cleanliness, room comfort
Comfortable and convenient
A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Denis
Stayed 4 nights in Aug 2023
8/10 Good
Verified traveler
Aug 27, 2023
Liked: Room comfort
Disliked: Cleanliness
Room was not cleaned properly kitchen was very dirty food on appliances , furnishings were old and broken in the room , not enough coffee ,sugar,or bisc for 3 adults ,beds shower and toilet were clean