8/10 Good
Tom
Traveled with family
Aug 22, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tom
Stayed 7 nights in Aug 2024
Elios Hill - Sun Kissed Happiness
5.0 star property
Choose dates to view prices
Photo gallery for Elios Hill - Sun Kissed Happiness
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- All inclusive
- Pool
- Breakfast included
- Spa
- Parking included
Explore the area
Charakostres Area, Hersonissos, Crete, 700 14
- Star Beach Water Park14 min walk
- Lychnostatis14 min walk
- Stalis Beach4 min drive
- Heraklion (HER-Nikos Kazantzakis)18 min drive
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- 258 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Family Room
Family Room
- 366 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Twin Sofa Beds
View all photos for Junior Suite
Junior Suite
- Sleeps 4
- 1 Queen Bed and 2 Twin Sofa Beds
View all photos for Family Suite
Family Suite
- 409 sq ft
- Sleeps 4
- 1 King Bed and 2 Large Twin Sofa Beds
View all photos for Premium Double Room
Premium Double Room
- 280 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
About the neighborhood
Hersonissos
With a stay at Elios Hill - Sun Kissed Happiness in Hersonissos, you'll be within a 5-minute drive of Star Beach Water Park and Stalis Beach. .This all-inclusive hotel is 0.9 mi (1.4 km) from Lychnostatis and 1.8 mi (3 km) from Aquaworld Aquarium.
What's nearby
- Star Beach Water Park - 14 min walk - 0.8 miles
- Aquaworld Aquarium - 3 min drive - 1.9 miles
- Stalis Beach - 4 min drive - 2.3 miles
- Port of Hersonissos - 4 min drive - 2.2 miles
- Malia Beach - 13 min drive - 4.1 miles
Getting around
- Nikos Kazantzakis Airport (HER) - 18 min drive
Restaurants
- Meatin - 18 min walk
- Thalassa Restaurant - 2 min drive
- Scorpio Beach Bar - Restaurant - 2 min drive
- Artemis Restaurant Nana Beach - 19 min walk
- Orion Lounge - 20 min walk
About this property
Elios Hill - Sun Kissed Happiness
All-inclusive hotel with 4 restaurants and a full-service spa
Elios Hill - Sun Kissed Happiness offers 275 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Smart televisions are featured in guestrooms.
Bathrooms include showers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 275 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and a hair salon. The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at Asian, one of the hotel's 4 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Asian - Onsite sushi bar.
Cretan - Onsite theme restaurant. Open daily.
Mexican - Onsite theme restaurant. Open daily.
Main Restaurant - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, French, German, Greek
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free beach shuttle
- Free secured, uncovered self parking on site
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:30 AM
- 4 bars/lounges
- 4 restaurants
Restaurants on site
- Asian
- Cretan
- Lobby Bar
- Main Restaurant
- Mexican
Things to do
- Children's pool
- Free children's club
- Full-service spa
- Seasonal outdoor pool
Family friendly
- Baby bath
- Children's books
- Children's games
- Children's pool
- Free children's club
- Free supervised activities for children
- Grocery/convenience store
- Highchair
- In-room babysitting (surcharge)
- Seasonal outdoor pool
Conveniences
- 24-hour front desk
- Grocery/convenience store
- Hair salon
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
Business services
- Computer station
Outdoors
- Garden
- Outdoor furniture
Full-service spa
- 4 treatment rooms
- Deep-tissue massages
- Hot stone massages
- Sauna
- Spa open daily
- Spa tub
- Sports massages
- Steam room
Accessibility
- No elevator
- Tile flooring in room
More
- Communal living room
- Designated smoking areas
Room amenities
Bedroom
- Premium bedding
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 47-inch smart TV
More
- Air conditioning
- Desk
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 1039K014A0021101
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Elios Hill - Sun Kissed Happiness Hotel
Elios Hill - Sun Kissed Happiness Hersonissos
Elios Hill - Sun Kissed Happiness Hotel Hersonissos
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 12 reviews" "
10 - Excellent
5
Rating 8 - Good. 3 out of 12 reviews" "
8 - Good
3
Rating 6 - Okay. 3 out of 12 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 12 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 12 reviews" "
2 - Terrible
0
7.8/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Poor
A
Traveled with family
Aug 1, 2024
Disliked: Cleanliness, staff & service
Definitely not a 5 star hotel and definitely did not receive a 5 star level of service. The hotel claims to be 5 star but this is at best a 4 star. Previous name was The Village Resort and Waterpark which has been renovated and renamed but this is merely patching over the cracks. The initial appearance of the hotel looks great but looks can be deceiving. Significantly understaffed (lifeguards doubling up as poolside bar staff!), staff wondering around with out uniforms on (thought our room was being robbed not cleaned with two random men in football shirts that turned out to be cleaning our room), rude staff in the spa, housekeeping poor at best, tea/coffee facilities in room non-existent until day 7, significant deterioration of the hotel in less than a month since opening (footpaths falling to pieces), had to unblock both plug holes in our showers after day 2 by pulling out large clumps of hair. The "Happy Train" did not work at all during our 10 night stay. On one occasion a member of the maintenance team was repairing the restaurant floor whilst guests were having to navigate around him at dinner time!! Slow and poor service in all three of the a la carte restaurants, a waitress taking our order incorrectly but rather admit her mistake blamed us for getting our order wrong!
Several issues and concerns raised with management which weren't dealt with satisfactorily.
A
Stayed 10 nights in Jul 2024
6/10 Okay
PAUL
Traveled with family
Jul 14, 2024
Disliked: Cleanliness, room comfort
PAUL
Stayed 8 nights in Jul 2024
8/10 Good
Michael
Aug 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Michael
Stayed 10 nights in Aug 2024
6/10 Okay
Mostafa
Traveled with family
Aug 14, 2024
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Familjeresa
Vackert hotell med underbar personal. Men renlighet och städning var under all kritik. Underhållningen va väldigt bra med jätte engagerad personal. Maten var ok, känns som allt var lite rörig. Dålig info gällande maten och efter 2 dagar smakade allt samma sak och det va inte bra variation.
Mostafa
Stayed 7 nights in Jul 2024