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Diogenis Blue Palace

4.0 star property

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December 2024
January 2025

Photo gallery for Diogenis Blue Palace

Sundeck
Billiards
Standard Double Room, Sea View | Desk, soundproofing, free WiFi, bed sheets
Seasonal outdoor pool, pool umbrellas, sun loungers
Private beach nearby, sun loungers, beach umbrellas

Reviews

7.0 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
  • Laundry

Explore the area

Map
Kato Gouves, Hersonissos, Crete Island, 70014
  • Marina Beach
    13 min walk
  • Cretaquarium
    7 min drive
  • Gouves Beach
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    17 min drive

Room options

View all photos for Family Room, 1 Bedroom (Separate)

Room amenity

Family Room, 1 Bedroom (Separate)

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed and 1 Queen Bed

View all photos for Family Room (Open Plan), Sea View

View from room

Family Room (Open Plan), Sea View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room, Sea View

View from room

Standard Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, Pool View

Room amenity

Standard Double Room, Pool View

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room, Ground Floor (Open Plan)

Desk, soundproofing, free WiFi, bed sheets

Family Room, Ground Floor (Open Plan)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Room amenity

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Family Room (Open Plan)

Room amenity

Family Room (Open Plan)

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Single Room, Pool View

Room amenity

Standard Single Room, Pool View

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Economy Double Room, Ground Floor

Desk, soundproofing, free WiFi, bed sheets

Economy Double Room, Ground Floor

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Hersonissos

With a stay at Diogenis Blue Palace in Hersonissos, you'll be near the bay, just a 4-minute walk from Ekklisia Agios Konstantinos and 13 minutes by foot from Marina Beach. .This all-inclusive hotel is 12 mi (19.4 km) from Heraklion Port and 11.8 mi (19.1 km) from Stalis Beach.

What's nearby

  • Marina Beach - 13 min walk
  • Gouves Beach - 9 min drive
  • Port of Hersonissos - 10 min drive
  • Star Beach Water Park - 11 min drive
  • Crete Golf Club - 13 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 17 min drive

Restaurants

  • ‪The Kitchen - ‬3 min walk
  • ‪The Island Bar & Restaurant - ‬1 min walk
  • ‪Sportbar Gouves Park Resort - ‬4 min drive
  • ‪Coffee Corner Γουβες - ‬19 min walk
  • ‪Atlantis Bar - ‬17 min walk

About this property

Diogenis Blue Palace

Hotel with private beach, seasonal outdoor pool
Diogenis Blue Palace offers 100 air-conditioned accommodations with coffee/tea makers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers. This Hersonissos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include a seasonal outdoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at the hotel's beachfront restaurant, which features a pool view. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Onsite venue - This beachfront buffet restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

Arabic, English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Direct access to a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 40 per vehicle
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Diogenis Blue Palace Hotel Gouves
Diogenis Blue Palace Hotel
Diogenis Blue Palace Gouves
Diogenis Blue Palace Hotel
Diogenis Blue Palace Hersonissos
Diogenis Blue Palace Hotel Hersonissos

Diogenis Blue Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 12 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 8 out of 41 reviews" "
Rating 2 - Terrible. 5 out of 41 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous vacation at Diogenis Blue Palace. Captivating sea views and delightful cuisine. Chef Ilias and the entire food and beverage team (especially the hardworking wait staff) were wonderful - freshly prepared meats, seafood, pasta and authentic Greek treats (lamb, calamari, octopus, spinach pie, loukoumides, bhaklava) daily. Ilias and his staff checked on all the guests and families every day. Surroundings were constantly cleaned and beachfront was well maintained, easy access to neighbourhood shops and eateries. No rowdy and drunk tourists or visitors fighting for sunbeds/umbrellas, crowd was mature and well behaved. Friends said that snorkeling on the reef was excellent, an abundance of marine life including turtles. Bartender was super kind and attentive. Stella, the inhouse entertainer, was dynamic and vibrant and she sang in 5 or 6 languages for the guests, newlyweds and birthday people. Thekla on the front desk was warm and hospitable, offering directions, transport and tour advice. Thanks to the entire team for their professionalism and a superb stay. We've been to many all inclusives across Europe, Dom Rep and Caribbean, but the personal touch made all the difference. Fantastic

8/10 Good

Valdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

2/10 Terrible

Jaroslav

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience
Stayed 1 night in Jun 2022

8/10 Good

Michalis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was right next to the sea, the property has potential. We didn’t have our own room we had to share our room with a family friend. No commodity- other rooms were offered water and juice.
Stayed 8 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We order transfer from the airport to the hotel, and the driver didn't come to pick us. The shower was too small for one average preson. In our first day there was not hot water to shower. The stuff was not nice, and didnt explain the facilities outside the hotel. In our first day, the hotel was full and the food was not enough for every one. The beach near to the hotel was to small and with small stones, so we prefered to go to somewhere else. we will not come back and will not recommend this hotel to anyone.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

10/10 Excellent

Kristyna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Raj, Telford, UK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had exceptional service from all the staff at Diogenis , right from the driver Costas who picked us up from the airport, Stavros the manager, Dimitris and Maria. A special thank you to Levteris, who was outstanding, always greeting us with a smile and helping us with our queries. We thoroughly enjoyed our stay and would highly recommend staying at Diogenis Blue Palace.
Stayed 6 nights in Jul 2019

6/10 Okay

Teresa

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2019

4/10 Poor

Eduardas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
Haven't met expectations and it was a disappointment. To start the area is far away from main cities. Secondly the cleanlines of the room was terrible , they haven't changed towels, bed sheets or took away dirty cups or cutlery. The wifi in the hotel was terribly slow. Some days we had no hot water in our room. The bat next to the pool was really poor. Finish in positive note staff was really good and wellcoming all the time. Wouldn't go again.
Stayed 4 nights in Oct 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel on the sea front
A wonderful hotel on the sea front with its own beach opposite. Great friendly staff made checking in a welcoming experience and two lovely rooms were ready which we appreciated due to our late flight. Restaurant had been kept open until we had eaten thankfully. The pool is very clean and surrounding areas are well looked after. Food is prepared in their kitchens with a very good selection which pleases our party of all tastes. Greek, English and continental fayre every day. No problems at all during our stay and staff very useful for booking days out and finding trustworthy taxis for our grandchildren’s evenings out. Considering ours was a late booking as a surprise for our family we have been delighted with our choice.
Stayed 14 nights in Aug 2018

8/10 Good

Marsh, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel
Hotel was adjacent to the beach. The staff were perfectly delightful and helpful especially Maria in the restaurant and Dimitra at reception. Ilia’s the restaurant manager was very friendly and made sure that all clients were happy at all times. Would revisit in future. I will close off by inserting a picture of the view from the balcony of our bedroom.
Stayed 7 nights in Aug 2018

8/10 Good

Sean, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, my room looked out over the beach, which they owned. Good salt water pool. Friendly staff. Rooms and main reception a bit tired. Generally very pleasant experience.
Stayed 8 nights in May 2018

8/10 Good

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hôtel agréable et personnel au petit soin. Le buffet est bien mais pas exceptionnel. Le service de ménage n’est pas exceptionnel. Je recommande tout de même pour un voyage en famille.
Stayed 7 nights in Aug 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service
Das personal ist sehr sehr nett und hilfsbereit. Sehr freundlich und zuvorkommend. Die Sauberkeit, die Einrichtung und das Essen ist schrecklich. Ich habe jede Tag auswärts gegessen, obwohl ich all inklusive gebucht habe, jedoch war das Essen schlimm.
Stayed 6 nights in Oct 2022

4/10 Poor

Andreas Karl

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Außen Hui - Innen Pfui. Das Hotel ist ein völlig abgewirtschaftetes Objekt. Möbel kaputt, Bad defekt, alles alt und verschlissen. Zerschlissene, teils kaputte Bettwäsche/Betten, keine Bezüge usw. usw. Die Liste der Mängel ist endlos. Die guten Zeiten und die 4 Sterne sind lange her! Man muss mit der Putzfrau streiten, damit sie nicht putzt, während man im Bett liegt. Hier wird einfach nur noch Geld abgeschöpft, solange das Haus nicht schließt. Das einzig positive ist das (wenige) Personal mit 14 h Schichten - freundlich! Das Essen ist für All-In in Ordnung.
Stayed 6 nights in Oct 2022

6/10 Okay

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2022

2/10 Terrible

Jacopo

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pessima!Spacciata per un 4 stelle con spa ( al nostro arrivo scopriamo che non c'è)spiaggia(condivisa con altri hotel e ristoranti quindi al Diogenis rimangono 6 lettini con ombrelloni),fatiscente, con bagno rotto e arrugginito nelle camere... pagato per un hall inclusive che al nostro arrivo scopriamo che è pensione completa,acqua calda inesistente,cibo identico proposto a pranzo e cena......potrei andare avanti per molto,invece preferisco dirvi:PRENOTATE SUL SITO DI EXPEDIA!!!! Dati i notevoli problemi abbiamo contattato il servizio clienti:disponibili,gentilissimi,professionali ci hanno ascoltato e risolto in maniera superba, il pasticcio che aveva genereto il Diogenis !
Stayed 7 nights in Aug 2022

6/10 Okay

Julie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Notre séjour s est bien déroulé dans l ensemble mais l établissement ne vaut absolument pas 4 étoiles!!! Le personnel est plutôt agréable et la piscine et la plage également mais… Les chambres sont très rustiques et les salles de douche très très sales et vétustes. Nous avons pris des photos tellement le bois du miroir était gonflé par l humidité et les joins de la douche moisis. Les filtres de la climatisation étaient également remplis de poussière et empêchait donc de la faire fonctionner correctement. La formule all inclusive ne propose aucune collation entre la fin du buffet de midi à 14h30 et le début de celui du soir a 19h. Le buffet est presque le même chaque jour et il y a très peu de mets locaux. Le bar n ouvre qu a 11h le matin alors que le buffet déjeuner ferme a 10h. Nous n avons donc rien à boire pendant une heure.
Stayed 7 nights in Aug 2022

10/10 Excellent

Krisztina

Stayed 5 nights in Jun 2022

4/10 Poor

Valentine Clemence de

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Discotheek onder ons raam tot 04.30 keiharde muziek de eerste nacht nauwelijks geslapen, zeer onaardig management (receptie), overig personeel wel vriendelijk, eten basic maar te verwachten bij all incl., oud meubilair en oude/vieze douche maar was niet echt een probleem voor ons, zeker geen 4 sterren waard. Recensie was veel positiever geweest als de manager niet zo onaardig was geweest, nare vent.
Stayed 4 nights in Jun 2022

2/10 Terrible

elisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non hanno mai pulito camera nè bagno in 7 giorni di soggiorno. Non abbiamo capito cosa entrava a fare la signora delle pulizie tutti i giorni dato che trovavamo camera e bagno esattamente uguali ogni volta. Bagno fatiscente e sporco.
Stayed 7 nights in Sep 2021

4/10 Poor

dominique

Disliked: Cleanliness, staff & service, property conditions & facilities
Diogenis ** no palace
Catégorisé 4****, mérite 2** pas plus, on est bien loin du palace!!! tout est dans le tape à l’œil peintures extérieur et piscine, sinon le reste est vieillot. Accueil trés formel, prise de température, désinfection des bagages, positif en cette période de covid mais il faut que ce soit de même dans la vie de l'hotel. Nous apprenons que le masque n'est pas obligatoire dans l'hotel, le covid 19 serait il capté à l'arrivée!!! Propreté hygiène: Des mots qui ne font pas partis du vocabulaire de cet hôtel, ménage pas fait pendant les 3 jours que nous y étions, serviettes pas changées, salle de douche petite, sale et mal entretenue ( nous prenons la douche avec des tongs !!!) Repas: file d'attente comme à la cantine en période covid c'est normal mais ce qu'il est le moins, nous étions ma femme et moi les seules à porter un masque hors personnel de l'hôtel!!! Nous ne recommandons pas cet hôtel, on peut trouver bien mieux dans Gouves dans la même gamme de prix, dans cette période de covid on doit s'attendre à plus de rigueurs, le port du masque devrait être obligatoire pour déambuler dans l'hôtel et dans les files d'attentes du restaurant, ce manquement est inadmissible. Nous venions de passer 3 semaines dans un appart hotel sur Elounda et les mesures de protections étaient exemplaires, diogenis devrait s'en inspirer. Les points positifs sont la piscine, vue mer et la petite plage devant l'hôtel mais ça s'arrête là. Hôtel.com, cet Hôtel bas de gamme ne vous mérite pas.
Bac à douche chambre standard
Bac à douche chambre standard
Stayed 3 nights in Sep 2020