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Aldemar Knossos Royal

5.0 star property

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December 2024
January 2025

Photo gallery for Aldemar Knossos Royal

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Exterior
Front of property - evening/night
Chapel
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Limenas, Hersonissos, Crete Island, 70014
  • Sarandaris Beach
    3 min walk
  • Port of Hersonissos
    4 min drive
  • Convention Centre Creta Maris
    5 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    21 min drive

Room options

View all photos for Double Bungalow Garden View

Double Bungalow Garden View | In-room safe, soundproofing, free WiFi, bed sheets

Double Bungalow Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Bungalow Sea View

Double Bungalow Sea View | In-room safe, soundproofing, free WiFi, bed sheets

Double Bungalow Sea View

  • 205 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room Sharing Pool

Family Room Sharing Pool | In-room safe, soundproofing, free WiFi, bed sheets

Family Room Sharing Pool

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Double Room, Beachfront

Premium Double Room, Beachfront | Beach/ocean view

Premium Double Room, Beachfront

  • 204 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room Garden View

Family Room Garden View | In-room safe, soundproofing, free WiFi, bed sheets

Family Room Garden View

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Bungalow Sharing Pool

Double Bungalow Sharing Pool | In-room safe, soundproofing, free WiFi, bed sheets

Double Bungalow Sharing Pool

  • Sleeps 3
  • 1 Twin Bed

About the neighborhood

Hersonissos

Located in Hersonissos, Aldemar Knossos Royal is on the beach, a 3-minute walk from Sarandaris Beach and within a 5-minute drive of Port of Hersonissos. .This beach hotel is 5.6 mi (9 km) from Stalis Beach and 1.5 mi (2.4 km) from Convention Centre Creta Maris.

What's nearby

  • Sarandaris Beach - 3 min walk
  • Port of Hersonissos - 4 min drive
  • Aquaworld Aquarium - 4 min drive
  • Convention Centre Creta Maris - 5 min drive
  • Star Beach Water Park - 6 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 21 min drive

Restaurants

  • ‪Argo - ‬4 min drive
  • ‪Enomy Restaurant - ‬3 min drive
  • ‪Palazzo di mare - ‬5 min drive
  • ‪Saradari - ‬5 min walk
  • ‪SIMA Beach Bar - ‬4 min drive

About this property

Aldemar Knossos Royal

Luxury hotel on the beach, with 2 outdoor pools
Aldemar Knossos Royal offers 413 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Plasma televisions come with satellite channels.

Bathrooms include bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

7 outdoor tennis courts and 2 indoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Mare Thalasso. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam.
Make yourself at home in one of the 413 air-conditioned rooms featuring refrigerators and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fontana Amorosa, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.
Fontana Amorosa - Onsite fine-dining restaurant.
Artemis - Onsite restaurant.
Onsite venue #4 - This restaurant is located on the beach.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Aldemar Knossos Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Access to golf course
Use of golf cart
Rental of golf equipment
Golf green fees

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Artemis
  • Fontana Amorosa
  • Manitari Bar

Things to do

  • 18-hole adjacent golf course
  • 2 indoor tennis courts
  • 2 outdoor pools
  • 7 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Property Registration Number 1039K015A0172500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Aldemar Knossos Royal Hotel Heraklion
Aldemar Knossos Royal Heraklion
Aldemar Knossos Royal Hotel Hersonissos
Aldemar Knossos Royal Hotel
Aldemar Knossos Royal Hersonissos
Aldemar Knossos Royal
Aldemar Knossos Royal Village Hotel Chersonisos
Aldemar Knossos Royal Village Hersonissos
Knossos Royal Village
Aldemar Knossos Royal Crete, Greece
Aldemar Knossos Royal Hotel
Aldemar Knossos Royal Hersonissos
Aldemar Knossos Royal Hotel Hersonissos

Aldemar Knossos Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael Rubinstein

Stayed 9 nights in Jun 2023

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location-Amenities !!!! Superb Excellent breakfast !!!
Stayed 6 nights in Aug 2019

6/10 Okay

David, Calgary

Disliked: Staff & service
The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No!
Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 star resort not a five star as advertised
Stayed 14 nights in Apr 2019

8/10 Good

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with private beach
Lovely staff, comfy beds, dark rooms. We had a lovely time. It just needs a bit of a refresh.
Stayed 14 nights in Sep 2018

10/10 Excellent

Mohamed, Egypt

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic holiday destination, friendly staff, nice welcoming, and great food. As a beach resort, rooms come with ants/insects included, require spraying all the time.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel and location
Not sure who rated it 5'star but from my experience this hotel falls way short of 5 star, more 3 heading towards 4.
Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Bournemouth, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great hotel, location, food, service, staff and facilities. My only real criticism is the rooms, restaurants and bars are getting a little tired and could do with a refurbishment sometime soon. Don't get me wrong, it's still a really good resort, it's just that I Didn't expect it to be quite so tired looking compared to the website photos and expected a little better for the price I paid; I'd still highly recommend the resort though
Stayed 4 nights in Sep 2017

10/10 Excellent

M, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel
We went as a family of three and we loved the hotel. The complex was beautifully laid out and the gardens were all very well maintained. The hotel is on a slope so almost every view has a seaview. Our room had a rustic charm but was cleaned daily and well maintained. We had a room with it's own private pool and a stones throw away from the beach. The pools are all salt water and are very clean. They have their own prviate beach which was very convenient.The staff could not be faulted and were very friendly and always happy to help with a sense of urgency. The food in the evenings was delicious and varied so expect your waistline to be affected. We never go back to the same hotel twice but in this case this would be the exception. I would highly recommend this hotel to both families and couples.

8/10 Good

Melanie

Liked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel digne d’un 5*. Tout est mis en place pour que vous passiez de bonnes vacances
Stayed 8 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Familienurlaub
Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist.
Stayed 10 nights in Jul 2020

8/10 Good

Doudou, Suisse

Liked: Staff & service, room comfort
Très bon hotel et chambre spacieuse. Mériterait toutefois un petit coup de neuf. Les chambres n’ont pas été faites 2x pendant la semaine, nous avons dû le demander mais ils sont venus rapidement. La nourriture était très bonne et variée. En sachant que l’hotel fermage ses portes une semaine après.
Stayed 7 nights in Oct 2018

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Неделя на Крите
При заезде быстро получили номер с хорошим расположением, рядом с пляжем с частичным видом на море. Зашли в номер 1052, в холодильнике обнаружили грязное полотенце, а в сейфе 5 пустых пачек от сигарет Парламент. Спасибо Альбине из гостевой службы, она быстро организовала уборку. Отель в общем на твёрдую четвёрку. Питание разнообразное, но много поваров молодёжи, приготовление пищи у которых оставляет желать лучшего, так всю неделю наблюдали за приготовлением яичницы, которая у повара то прилипала, то пригорала. Не понравился заход в море, без тапочек не обойтись. Зато рядом прекрасная лагуна, ходили каждый вечер туда купаться!
Stayed 8 nights in Jul 2018

6/10 Okay

coco, REIMS

Disliked: Staff & service, property conditions & facilities, room comfort
ce n'est pas un 5 étoiles
arrivée tardive 1h du matin et pas de clim dans la chambre (défectueuse) il faisait quand même 27°, frigo pas dégivré la porte ne se fermée pas donc pas moyen de mettre de l'eau au frais et lit d'appoint cassé. Bien-sur tout a été changé le lendemain mais faut sans cesse réclamer, jusqu'au serviettes dans la chambre que la femme de ménage oubliait de remettre. Pour le buffet , j’avais pris demi-pension et je regrette profondément pas bon du tout, une usine à bouffe, limite écoeurant nous avons finalement arrêté d'y aller au bout du 2ème jour et nous nous rendions au restaurant de l’hôtel que je payer. Bref pas digne d'un 5 étoile mis à par la piscine avec une belle vue sur la mer.
Stayed 7 nights in Jul 2018

8/10 Good

Sabina Patrizia, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Eldorado für Kinder! Pools, Rutschen, Spiele, Mini-Disco etc. Stretching-, Yoga- und Pilates-Lektionen tun gut. :-)
Stayed 7 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beoordeling hotel
Hotel kamers zijn netjes, beetje verouderd wat betreft interieur. Zitje buiten is groot genoeg voor 2 a 3 personen. Onze kamer lag dicht bij de zee, dus zeer aangenaam. Ontbijt was prima. We zijn in het najaar geweest dus niet meer zo druk. Personeel is zeer behulpzaam en aardig. Het hele complex werd zeer goed schoongemaakt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit atemberaubenden Meeresblick
Unser Aufenthalt in Aldemar Knossos Royal wurde mit vielfältigen und sehr unterhaltsamen Hotelangeboten und Ausstattungen sehr belohnt. Das Hotel passt sich an den Umweltstandard an und das schätzen wir sehr. Das Service Personal sei es an der Rezeption, Room Cleaning oder Restaurant ist sehr gastfreundlich, hilfsbereit, unaufdringlich und kompetent.

8/10 Good

Yoann, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Hello, J'ai séjourné du 29 aout au 4 septembre 2016 dans cet hôtel, le bilan en est excellent: Appréciation générale de l'hôtel : 4.5/5 : L'hôtel présente de nombreuses piscines, avec une plage privée, de nombreux restaurants excellents, plusieurs activés (aquatiques, sportives, fitness), un coiffeur, un mini super marché, et même un photographe pour une séance shooting (la photo demeure toutefois chers à l'unité) Tout est fait pour vous détendre! Personnel : 5/5 : Le personnel est très accueillant, souriant et chaleureux. Buffet de l'hôtel : 2.5/5 : Petite faiblesse de l'hôtel à mon goût : Vous trouverez tout ce ce que vous voulez en terme de plats, mais gustativement, ce n'est pas à la hauteur d'un hôtel 5 etoiles, sans parler de l'eau qui est infecte et qui nous oblige à payer des bouteilles d'eau à 2€ l'unité En revanche, les restaurants dans l'hôtel sont excellents ps : Dommage que le petit déjeuner qui se termine à 10h30, il faudrait le rallonger d'une heure pour ceux qui veulent dormir en le matin en vacances Chambres 4/5 : Les chambres sont bien aménagés et propres Activités : 4/5 : Les animateurs sont au top. Ils proposent des activités très sympa (beach voley, water voley, football, cours de yoga, fitness, etc). Vous trouverez également des activités sportives (jet ski, bouées, plongée, etc) Voila, un hôtel à faire sans hésitation