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Residence Inn by Marriott Helena

3.0 star property

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Photo gallery for Residence Inn by Marriott Helena

Indoor pool
Check-in/check-out kiosk
Lobby
Property amenity
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • Montana State Capitol
    ‪7 min drive‬
  • Carroll College
    ‪7 min drive‬
  • Cathedral of St. Helena
    ‪7 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 426 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 478 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace, Corner

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Fireplace, Corner

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 478 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Helena

When you stay at Residence Inn by Marriott Helena in Helena, you'll be near the airport and within a 5-minute drive of St. Peter's Medical Group North. .This family-friendly hotel is 3.1 mi (5 km) from Bill Roberts Golf Course and 3.4 mi (5.4 km) from Great Northern Carousel.

What's nearby

  • Great Northern Carousel - 6 min drive - 3.4 miles
  • Helena Civic Center - 7 min drive - 3.6 miles
  • Montana State Capitol - 7 min drive - 3.9 miles
  • Carroll College - 7 min drive - 3.6 miles
  • Cathedral of St. Helena - 7 min drive - 3.7 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Town Pump - ‬2 min drive
  • ‪Lewis & Clark Brewery & Tap Room - ‬5 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Hap's Beer Parlor - ‬6 min drive

About this property

Residence Inn by Marriott Helena

Family-friendly hotel with free breakfast and airport shuttle service
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Helena. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Helena? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 12 2025 to May 1 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 358 out of 460 reviews
Rating 8 - Good. 62 out of 460 reviews
Rating 6 - Okay. 24 out of 460 reviews
Rating 4 - Poor. 11 out of 460 reviews
Rating 2 - Terrible. 5 out of 460 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Richland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and everything we needed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rial

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family time!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Citi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Helena for the soccer tournament
Nice location near soccer fields
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Payton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff. Nothing negative could be said.
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and felt very comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dom

Stayed 1 night in Aug 2024

10/10 Excellent

Eldon

Traveled with family
Disliked: Property conditions & facilities
All was well except the pool was not working our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

brian, Glenwood City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Spacious. Nice kitchenette. Very comfortable bed and pillow. Great bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The breakfast is great! Appreciated the plain greek yogurt and fresh food. The main reason for the 5 star is the staff is fabulous!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 8 nights in Aug 2024

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. We were traveling back home from Idaho and ready for a break. We were traveling with our young grandson’s. The splash pad and pool was a bonus!! The separate living area and bed area was a nice surprise. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good and the room was good. The breakfast was less than desirable in my opinion. I do not think hotels should serve frozen fruit. I think they could afford to get fresh fruit for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Holland

Traveled with family and small children, Traveled with family
Liked: Amenities
I loved the mashed potatoes!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a really big room. Very comfortable and clean. The pool, workout room and laundry room were all great and helpful on a long road trip. Other than busy loud roads near the hotel, the place was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all super friendly. I especially appreciated Shannon at the front desk and our shuttle driver morning of 8/2. The only downside was the unit above us had littles that stomped the floors and were noisy past 9 pm.
Stayed 3 nights in Jul 2024