The Ridges Resort on Lake Chatuge

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ridges Resort on Lake Chatuge

Front of property - evening/night
Lake
Balcony
Lobby
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
3499 US Highway 76 W, Hiawassee, GA, 30582
  • Chatuge Lake
    2 min drive
  • Hightower Creek Vineyards
    7 min drive
  • Chatuge Regional Hospital
    7 min drive

Room options

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Lakeside King

  • Lake view
  • Sleeps 3
  • 1 King Bed

Lakeside Two Queen

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Resort Side King

  • Resort view
  • Sleeps 3
  • 1 King Bed

Resort Side Two Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hiawassee

With a stay at The Ridges Resort on Lake Chatuge in Hiawassee, you'll be on a lake, just steps from Chattahoochee National Forest and a 2-minute drive from Chatuge Lake. .This family-friendly hotel is 1 mi (1.6 km) from Hiwassee River and 4.3 mi (6.9 km) from Hightower Creek Vineyards.

What's nearby

  • Chatuge Lake - 2 min drive - 1.2 miles
  • Georgia Mountain Fairgrounds - 10 min drive - 6.6 miles
  • Boundary Waters Marina - 11 min drive - 6.9 miles
  • Hamilton Gardens - 11 min drive - 6.8 miles
  • Brasstown Bald Mountain - 30 min drive - 16.7 miles

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 118 min drive

Restaurants

  • ‪Zaxby's - ‬7 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Dairy Queen - ‬7 min drive
  • ‪Hiawassee Brew - ‬6 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

The Ridges Resort on Lake Chatuge

Family-friendly hotel with a marina and a water park
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina, and a water park (surcharge) are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including a water park (surcharge), an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at The Oaks Lakeside Kitchen serving the guests of The Ridges Resort on Lake Chatuge, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Hiawassee? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Oaks Lakeside Kitchen - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Marina Station - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marina Station
  • The Oaks Lakeside Kitchen

Things to do

  • 24-hour gym
  • Basketball
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/airplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Playground
  • Shopping
  • Volleyball
  • Water park

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - midnight)
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: USD 5.0
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 per person
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 834 reviews" "
Rating 8 - Good. 216 out of 834 reviews" "
Rating 6 - Okay. 73 out of 834 reviews" "
Rating 4 - Poor. 46 out of 834 reviews" "
Rating 2 - Terrible. 24 out of 834 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Traveled with family
Liked: Property conditions & facilities
Setting on lake was nice. Staff didn’t seem very interested in rendering caring service
Stayed 3 nights in Aug 2024

6/10 Okay

Leigha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely property and rooms. Beautiful view of the lake. Easy walking to restaurants. It was a mixed bag as far as customer service. The hotel staff were lovely and able to accommodate my extra needs. However, the service at the restaurant The Oaks, that is a part of the resort, was seriously lacking. Food was fine, at best, and was on the expensive side. Cocktails, not great. They seemed understaffed for breakfast and didn't greet anyone at the door which left me and others awkwardly waiting, unsure of what to do. Overall, it was a fine stay. Seems perfect if you plan to stay with a group and utilize the nearby marina and lake. However, if you are just staying in the hotel for a night or two, or traveling alone, it seems too expensive for the experience and quality of stay.
Stayed 1 night in Aug 2024

8/10 Good

LISA

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and comfortable. I highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

COURTNEY

Liked: Cleanliness, staff & service
The property is a bit dated but it's quant and quiet. Great get away from the city. Big lake with lots to do and a man-made beach. Spa, horseback riding close by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roxanne

Stayed 1 night in Aug 2024

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathon

Stayed 1 night in Aug 2024

6/10 Okay

Melvin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bike Ride 2024 Hollywood
Book direct, through a 3rd party (hotels.com) your a second class guest they want you to direct everything through who you booked through. Very short on staff it appears as well at least around the 400pm check in time. Other than that the place is nice so is the area.
Stayed 2 nights in Aug 2024

2/10 Terrible

Marilyn

Disliked: Staff & service, property conditions & facilities
NO INTERNET FOR 24 HOURS.... DIRTY CARPET WORN & STAINED FURNITURE IN ROOM DON'T BELIEVE THE VIDEO OR PIX
Stayed 2 nights in Jul 2024

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, amenities
The welcome at The Ridges is not what I expected. They don’t have many guests so I would expect that they would make more of an effort to make the ones they have happy. Instead, rude and unhelpful. FYI / when you make your reservation and it says “resort side,” understand that to mean, “parking lot.” I hate that they trick unknowing visitors with deceptive language. Also, there are ants 🐜 🐜 🐜 all over the room.
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good value
The hotel rooms desparately need refurbishment. The carpet was worn, there were stains on the wallpaper and on the upholstery. There was a damp odor and the ac couldnt remove the humidity. Overall, the halls and rooms look gloomy and dated (1980s?) A small, but irritating issue was that the paper cups didn't fit under the Keurig style coffee maker.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erika, st helena

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk nice mtn and lake views
Stayed 2 nights in Jul 2024

6/10 Okay

Clarissa

Traveled with group
Liked: Property conditions & facilities
This is a simply hotel. Not really sure what makes it a “resort”. It has a very small, basic pool. A dock to the lake. Rooms are simple. Grounds are simple. Absolute nothing included or any amenities that i would think makes it a resort. It seems to be a time share property and people from the city with children or seniors come to enjoy a little bit of quiet or fishing. For that it serves its purpose. I only saw one or two staff members the entire time at front desk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Darcy

Stayed 3 nights in Jul 2024

10/10 Excellent

Dwayne

Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

6/10 Okay

William

Traveled with partner
The lobby areas are nice with comfortable seating and great view of the lake. The rooms need to be updated. The flooring, walls, furniture are very dark and in disrepair. The darkness of the decor and the poor lighting made it very closed-in feeling. It had a very musty and moldy odor. Pictures of the rooms online are misleading. Probably won’t stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dayana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

john, cape coral

Liked: Staff & service, amenities
The staff and front desk lady was super nice.
Stayed 3 nights in Jul 2024