The room I booked had dirty linens piled on the bed when I arrived. I called and was told to move to another room. That was even worse. Full wastebaskets, no coffee supplies, dirty floor in bathroom, soap containers were nearly empty in shower, and nothing to identify what was what! Worst part was the toilet seat, bowl, and the side of the TP had brown residue on them. YUCK!!!! No one showed up to fix anything until the 3rd day I was there. Unacceptable. I hope to receive some sort of reimbursement for part of my stay, but haven't heard anything from the property manager. Really too bad, as the place would otherwise have been a great place, and I visit Healdsburg often.