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Hostal Balcones Muralla

3.5 star property

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Restaurant
Hallway
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds
Luxury Suite, Private Bathroom, Executive Level (Laudelina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds
Deluxe Room, 1 Double Bed (Odalys) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Aguacate Street # 482, entre Muralla y Teniente Rey, Havana, 10100
  • Plaza Vieja
    ‪6 min walk‬
  • National Capitol Building
    ‪8 min walk‬
  • Havana Cathedral
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed (Luis)

Deluxe Double Room, 1 Double Bed (Luis) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Double Room, 1 Double Bed (Luis)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Rosina)

Deluxe Room (Rosina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Room (Rosina)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed (Odalys)

Deluxe Room, 1 Double Bed (Odalys) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Room, 1 Double Bed (Odalys)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Lazara)

Deluxe Double Room (Lazara) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Double Room (Lazara)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, 1 Double Bed, City View (Josefina)

Deluxe Single Room, 1 Double Bed, City View (Josefina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Single Room, 1 Double Bed, City View (Josefina)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Bedroom, City View (Juan)

Deluxe Room, 1 Bedroom, City View (Juan) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Room, 1 Bedroom, City View (Juan)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Private Bathroom, Executive Level (Laudelina)

Luxury Suite, Private Bathroom, Executive Level (Laudelina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Luxury Suite, Private Bathroom, Executive Level (Laudelina)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Estervina)

Deluxe Double Room, 1 Queen Bed, City View (Estervina) | 1 bedroom, Egyptian cotton sheets, premium bedding, Tempur-Pedic beds

Deluxe Double Room, 1 Queen Bed, City View (Estervina)

  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

What's nearby

  • Central Park - 6 min walk - 0.4 miles
  • Plaza Vieja - 6 min walk - 0.4 miles
  • National Capitol Building - 8 min walk - 0.4 miles
  • Hotel Inglaterra - 9 min walk - 0.5 miles
  • Havana Cathedral - 9 min walk - 0.5 miles

Restaurants

  • ‪Restaurante Floridita - ‬7 min walk
  • ‪Ruinas del Parque - ‬5 min walk
  • ‪Kilometro Zero - ‬6 min walk
  • ‪La Vitrola - ‬5 min walk
  • ‪Tabarish - ‬6 min walk

About this property

Hostal Balcones Muralla

Colonial bed & breakfast with 2 restaurants and free breakfast
Hostal Balcones Muralla offers 9 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, designer toiletries, and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 9 individually decorated guestrooms. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and spring water baths. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional amenities at this Colonial bed & breakfast include complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite to eat at one of the bed & breakfast's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 8:00 AM to 11:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary full breakfast is served each morning between 8:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Hostal Balcones Muralla has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Books
  • Concerts/live shows
  • Evening entertainment
  • Stereo

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1886
  • Colonial architecture
  • Designated smoking areas
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hostal Balcones Muralla Havana
Balcones Muralla Havana
Balcones Muralla
Hostal Balcones Muralla Havana
Hostal Balcones Muralla Bed & breakfast
Hostal Balcones Muralla Bed & breakfast Havana

Hostal Balcones Muralla Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 331 reviews
Rating 8 - Good. 41 out of 331 reviews
Rating 6 - Okay. 13 out of 331 reviews
Rating 4 - Poor. 3 out of 331 reviews
Rating 2 - Terrible. 1 out of 331 reviews

9.6/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible, so helpful , booking tours and taxis, always there to provide support and advice. Perfect location , right in the heart of Old Havana. I will return..
Stayed 8 nights in Jun 2025

10/10 Excellent

Elanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous casa in old Havana. Great location and excellent staff. Comfortable beds and tasty breakfast. Loved the decor, balconies and old rooftop terrace.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Staff

staff staff staff. The people made the experience. Everyone at this hotel was extremely nice and very helpful. The food was tasty and creatively served, similar to what one would experience at a fine dining restaurant. I would recommend this hotel to anyone visiting Cuba.
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Liked: Room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! Full of quirky character and charm. The staff were incredibly friendly and sociable. We were well attended and nothing was too much trouble. Highly recommend if you want to be smack bang in the middle of Havana Vieja.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

William

Liked: Staff & service
The hotel was not far from the Plaza Vieja which was good. But the area it was in was typical of most of Havana - run down and grubby. The hotel had been restored nicely and the rooms sympathetic to the original style and fairly basic. Don’t expect hot water. The staff were really, really nice and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Craig

Stayed 2 nights in Mar 2025

10/10 Excellent

Ewa, Newtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Easy access to the centre of Havana. Lots of dining and shopping options. The hotel is in an impressive old building and very atmospheric, but a bit clunky - the window shutters don’t quite close, the plumbing is a bit tricky and noisy. But overall a great stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the hot streets of Havana. Hostal Balcones Muralla is a place you dream about. My wife found this place on Expedia ,we were originally looking at the old classic hotels like the Inglaterra or nacional and what a choice. The building sits in the barrio streets of old Havana and is amazing. We arrived late at night and were greeted by Jorge with a smiling face and a free drink. He sat down with us and gave us loads of advice on the do's and dont's of Havana . We called these the 10 commandments and they saved us a lot of money. The bar is amazing with old antiques and paintings and great value cocktails (try the Mojitos definitely the strongest we had in Havana). We were then shown our room a beautiful two room apartment with 4 balconies looking out on the streets below. The rooms were also decorated with paintings and lovely old furniture. The bed was really comfortable and with air conditioning provided a good night's sleep every night. Every morning we came down for breakfast unlike anything we have had before with toast fruit vegetables and eggs all finished with pudding. This place is amazing but the real star of the show is the staff. After Jorge we met Adrian and Thuram who are also amazing and we spent many a late night talking about Cuba and the UK. The cleaning staff and cooks greeted us with big welcoming smiles everyday. The fabulous staff treated us like family and took our holiday to a whole new level. Thank you for an amazing time.
Stayed 15 nights in Mar 2025

10/10 Excellent

natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Great Little Havana Hotel – Tasty Breakfast, Strong Drinks, Friendly Staff** Stayed hefe and really enjoyed it. The **4-course breakfast** was a nice surprise—good coffee, fresh fruit, eggs, and breads. The **cocktails were excellent** (try the mojito). Best part was the **staff**—always helpful and smiling. Good value, clean room, great location. Would stay again! **⭐️⭐️⭐️⭐️⭐️**
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff & amazing breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

Tanece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner had a fantastic stay at this hotel! We loved our room with lovely antique furniture and the hotel bar/breakfast room was also beautifully decorated. The staff here are very friendly and welcoming and made our stay very special. I would definitely recommend this place to anyone who wants a lovely building and cosy room to explore Havana from!
Stayed 6 nights in Mar 2025

10/10 Excellent

hüseyin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! All amazing 🙏
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL PROPERTY AND PEOPLE - I HIGHLY RECOMMEND THIS CHARMING HOTEL.
Stayed 3 nights in Mar 2025

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostel Balcones is a gem!!! I have traveled around the world, and this place is now in my top two!! Customer service here is exquisite! Jorge checked us in and educated us on everything we needed to know about what to do and not to do in Havana. Jorge is also a gem…. Everyone that worked there made us feel like we were family. The place itself had so much character and charm. The breakfasts each morning were included, and the chef even cooked our eggs right in front of us!! She was top notch. Amazing how the owner took a run down building and made it into a beautiful haven…. Thank you again Hostal Balcones- we will be back!! :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Great breakfast and best Mohitos from a teapot on the roof amongst some crazy artwork. Awesome location in Old Havana within easy walking distance of everything you want to see and really close to some truly wonderful restaurants and bars. The staff are some of the best hosts I have ever experienced on my travels! … I also never leave reviews so this is a testament to this truly unique and stylish B&B / Hostel. A gem in Old Havana
Stayed 4 nights in Mar 2025

8/10 Good

Craig

Friendly staff quirky Cuban decor
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this lovely hotel. Great location, fab decor and roof top and most of all looked after so well by all the staff who make this place special. High ceilings, quirky touches everywhere and moreish cocktails for every palate. Definitely recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Julia

Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great and trhere is a ggod bar. The staff were all very friendly and went out of their way to look after my comfort and happiness.
Stayed 2 nights in Feb 2025