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Quality Inn Cromwell - Middletown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Point of interest
Property grounds
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    11 min walk
  • Smith Park
    6 min drive
  • Wesleyan University
    7 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    30 min drive

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Super 8 by Wyndham Cromwell/Middletown

Pet friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (1000)
The price is $68
per night
$78 total
includes taxes & fees
Jan 3 - Jan 4
Super 8 by Wyndham Cromwell/Middletown

About the neighborhood

Cromwell

Located in Cromwell, Quality Inn Cromwell - Middletown is on the Strip, within a 10-minute drive of Dinosaur State Park and Wesleyan University. .This hotel is 4.7 mi (7.6 km) from TPC River Highlands and 5.9 mi (9.6 km) from Lincoln Technical Institute.

What's nearby

  • Cromwell Commons Shopping Center - 11 min walk
  • Wesleyan University - 7 min drive
  • Brownstone Exploration & Discovery Park - 9 min drive
  • TPC River Highlands - 9 min drive
  • Wadsworth Mansion - 12 min drive

Getting around

  • Meriden Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a health club or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 217 out of 968 reviews" "
Rating 8 - Good. 261 out of 968 reviews" "
Rating 6 - Okay. 211 out of 968 reviews" "
Rating 4 - Poor. 139 out of 968 reviews" "
Rating 2 - Terrible. 140 out of 968 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Karen

I found the service to be adequate, for the most part. However, I asked for a wakeup call for two of the mornings of my stay, and np call was received
Stayed 4 nights in Sep 2024

10/10 Excellent

henrik

Stayed 3 nights in Jul 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ismael, Hartford

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ghassan

Disliked: Cleanliness, staff & service, property conditions & facilities
I asked the person/owner at the front desk if I can see the room before I pay for it.. he said don’t worry you will like it, but when i got to the room I was shocked, I didn’t stay, The place was dirty, moldy and filthy carpet/flooring so is the bathtub/shower and the bathroom. I don’t recommend it to anyone.
Stayed 3 nights in Aug 2024

2/10 Terrible

marc

Disliked: Cleanliness, amenities, property conditions & facilities
Ripped furniture, dark hallways, crappy breakfast, scary elevator, mold on the ceilings, scuff marks on the walls, cheap fitness center. There is no quality in this Quality Inn.
Stayed 2 nights in Aug 2024

4/10 Poor

Arthur

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had no diet sugar of any sort and I am a diabetic. Also the half & half had only 1 serving. Went to ask the desk clerk who was busy on his phone on a personal call and not in any hurry to talk to me. He finally talked and told me “Oh yea, I need to go in there. He did, but they had no diet sugar substitute and pointed at the sugar. He did replenish the half & half
Stayed 1 night in Aug 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, amenities, property conditions & facilities
Had know hot water. The shower ran so slow that you wouldn't be able to get the shampoo out of your hair. The carpet in the hall way was dirty. The Elevator did not work some times. I'm so upset about my stay!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't recommend very dirty
Bathroom and room were flithy hallways smelled bad there was blood on the wall shower curtain stained all over stains on the sheets
Stayed 1 night in Aug 2024

6/10 Okay

Ji

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Issues with our stay
No issues with my stay. The pillows and bed were a bit uncomfortable but manageable. The breakfast was ehh, only had pancakes, cold cereal, muffins, and warm juice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branka

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays. Really simple, clean, amazing atmosphere
Stayed 1 night in Aug 2024

6/10 Okay

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Rates for this property are a bit high for the conditions and needs renovations
Stayed 1 night in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

6/10 Okay

David

Leaky faucet as I was given a handicap room
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting.
Stayed 2 nights in Aug 2024

8/10 Good

Juliana

Stayed 1 night in Jul 2024

2/10 Terrible

Winifred

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like anything about the facility. Our bed was not changed for the whole stay, bathroom was dirty. I personally requested after day 3 for our bed to be change and I was told,they only change it on day four. They only change towels. They dont even sweep the bath rooms.
Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Property was functional
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness
Weak breakfast. No yogurt. Bad coffee.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 5 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

FELIESHA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman at the front was the only decent thing about this property. The rooms were hot and had a smell. The ac kept turning off during the night and I could not breathe or figure out how to turn off the timer on it. And another thing, this place was listed under pet friendly when we booked and about an hour after we booked, we got a message saying no animals allowed. I have a service dog but I prefer pet friendly hotels for him because I feel more comfortable knowing dogs are welcomed but they were very strict and seemed uncomfortable about a dog being in the room. I thought the place would atleast be clean with how strict they were about it but there were stains and smells everywhere they might as well be pet friendly. No matter how desperate I am, this is a no no for me.
Stayed 1 night in Jul 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024