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The Oriental Jade Hotel

5.0 star property

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Photo gallery for The Oriental Jade Hotel

Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Lobby sitting area
Terrace/patio
Poolside bar
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • Lake view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Emerald Connecting

  • 700 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Oriental Emerald Twin

8.0 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

With a stay at The Oriental Jade Hotel, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. .This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪The Running Bean - ‬2 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1625000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 916 out of 1012 reviews
Rating 8 - Good. 69 out of 1012 reviews
Rating 6 - Okay. 14 out of 1012 reviews
Rating 4 - Poor. 5 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff is SUPER friendly and helpful. This hotel felt like our oasis. The food, especially the breakfast buffet, was delicious. The spa is also excellent. I will stay here every time I am in Hanoi.
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
It's a great place to stay in Hanoi's Old Quarter. 1 block away from Hoan Kiem Lake. The first thing you will notice when you come in is the smell of jasmine. The front desk people are very friendly and professional. You will be offered a fresh juice drink and cookies while you are checking in. Breakfast is always good. Lots of variety and you can also order from a small breakfast menu. The staff goes around asking how things are. They are all very friendly and sweet. They even remembered that it was my wife's birthday and had a cake and wine in the room when we came back at the end of the day. All in all, this hotel is very highly rated. Thank you Oriental Jade Hotel and see you next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here while I was in Hanoi. It was a great hotel to stay at for my trip in Vietnam. The room was spotless and there were multiple amenities at this hotel. The hotel staff were all very helpful and they allowed us to do a late check out and even arranged free transportation to the airport. The manager Nancy went above and beyond to make our stay as pleasant as possible and I highly recommend staying here if you visit Hanoi.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Stayed 2 nights in Nov 2025

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely attentive, the hotel is a 5* gem perfectly located in old town. They have a total “yes we can” approach to looking after their guests.
Stayed 7 nights in Nov 2025

10/10 Excellent

Yonas

Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the staff, service and luxury room. Cannot recommend the level of service high enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond, San Marino

Liked: Cleanliness, amenities, property conditions & facilities
The staff were kind and attentive The room was clean
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. The service from everyone working at the hotel was exceptional!! Would recommend the hotel to anyone. The buffet was great
Stayed 7 nights in Nov 2025

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean, breakfast is fabulous! Location is very good, staff is friendly , highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Felicity

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are small but the service and hospitality is exceptional. Location is perfect in the old quarter and I would recommend to anyone travelling to Hanoi
Stayed 2 nights in Nov 2025

8/10 Good

Kenneth

The hotel was very quiet and comfortable. The staff were friendly and always helpful. Breakfast was very good. The location is excellent. A little pricey, but overall a very pleasant place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil, Fort Mill

Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Nov 2025

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025

8/10 Good

Anchalee

Stayed 1 night in Oct 2025

10/10 Excellent

Carl, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great location and exceptional service
Stayed 4 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I can not recommend this hotel too highly. If you come to Hanoi. Stay here. Lovation is perfect, breakfast best we have had in vietnam, roof top bar superb. The best thing is the staff and service, bedt we have received in the world!! We have travelled lots, but the welcome and genuine willingness to help is 10/10
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Traveled with partner
Liked: Cleanliness
Second stay after a short break to Ha Long Bay. Excellent stay as before. I am unable to name everyone but all the staff from bell boy to house keeping were extremely obliging. Always acknowledged our presence with greetings and smiles which we reciprocated. What stands out is the care they took of us. This time special mention to Eileen on check out who made sure we were safely picked up by our Grab driver to the airport, and thanks for the parting gift. This hotel may not be the cheapest in town but you get what you pay for and the location was excellent for a tourist and more so for a first time visitor to Hanoi like we were. Please also see my previous review for the first part of our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

jeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff very attentive excellent people!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Narasimham, Solon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff, very clean rooms and excellent breakfast buffet as well as central location for sightseeing and restaurants were the highlights of this hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Aditya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and proactive. Everyone spoke English and made our communication easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay! Amazing Staff

The service and staff attentiveness is really amazing! We stayed here for a weekend and then went to Sapa and Ha Long. They booked us a taxi when checking out and when we wanted to keep our luggage for a few hours before our flight after we came back from Ha Long, they let us put our luggage even though we stayed with them the previous week. I have never seen this before. Highly recommended if you are staying in Hanoi
Stayed 2 nights in Oct 2025

10/10 Excellent

Siew Chin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as advertised and excellent pre-arrival arrangements by Ms Jolene Do. Will definitely return. In-house spa experience was great too! Thank you to all staff.
Stayed 3 nights in Oct 2025