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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Family Suite
Room with view
732 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premium Room
Room with view
355.8 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Balcony (The Level 3AD)
Room with view
732 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
The Level Premium
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Suite (The Level 3AD)
Room with view
732 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
The Level Suite
Room with view
731 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Suite
Room with view
731 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Premium Room (3AD)
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Deluxe Room (3AD)
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Premium Room (The Level 3AD)
Room with view
344 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Suite
Room with view
732 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Deluxe Room, Connecting Rooms
Room with view
689 square feet
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room
Room with view
344 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
The Level, Suite, Balcony
Room with view
732 square feet
2 King Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Hanoi hotel in Hoan Kiem with 2 restaurants

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Melia Hanoi, you'll be centrally located in Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This luxury hotel is 0.8 mi (1.3 km) from Hanoi Opera House and 1.2 mi (1.9 km) from Hanoi Old Town Night Market.

Make yourself at home in one of the 306 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).

Grab a bite at Mosaico, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Melia Hanoi features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 12 meeting rooms, and limo/town car service. This luxury hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a casino shuttle, and a bus station shuttle.

Melia Hanoi has designated areas for smoking.

  • Number of outdoor pools - 1
  • Number of hot tubs - 1
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Computer station
  • Number of meeting rooms - 12
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Bus station shuttle (surcharge)
  • Airport transportation
  • Total number of rooms - 306
  • No accessible shuttle
  • Number of floors - 22
  • No accessible airport shuttle
  • Airport transportation (surcharge)
  • No accessible bus station shuttle
  • Tile flooring in public areas
  • Couples/private dining
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Elevator door width (inches) - 394
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 1000
  • Full-service spa
  • Internet access in public areas - surcharge
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1999
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Stroller
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Television in common areas
  • 24-hour fitness facilities
  • Wedding services
  • Multilingual staff
  • Outdoor furniture
  • Casino shuttle (surcharge)
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Languages Spoken

  • English
  • Spanish
  • Vietnamese

Parking

Free self parking

Room Amenities

Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Magnifying mirror

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Mosaico - This restaurant serves breakfast, lunch, and dinner.

Cham - This restaurant serves dinner only. Open select days.

Garbo - Onsite bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1843380.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned.

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Contactless check-out is not available

Car not required

Staff wears personal protective equipment

Masks are available to guests

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 9

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Credit card and matching ID required at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Melia
  • Melia Hanoi
  • Melia Hotel Hanoi
  • Hanoi Sol Melia
  • Melia Hanoi Hotel Hanoi
  • Sol Melia Hanoi
  • Melia Hanoi Hotel
  • Melia Hanoi Hotel
  • Melia Hanoi Hanoi
  • Melia Hanoi Hotel Hanoi

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

The property is professionally cleaned.

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