With a stay at L7 WEST LAKE HANOI BY LOTTE in Hanoi (Tay Ho), you'll be steps from Lotte Mall Tay Ho and 7 minutes by foot from West Lake. .This golf hotel is 3.4 mi (5.4 km) from Tran Quoc Pagoda and 4.1 mi (6.6 km) from Ho Chi Minh Mausoleum.
What's nearby
Lotte Mall Tay Ho - 1 min walk - 0.0 miles
West Lake - 7 min walk - 0.4 miles
Ho Chi Minh Mausoleum - 7 min drive - 4.2 miles
Hoan Kiem Lake - 8 min drive - 5.1 miles
Hanoi Old Town Night Market - 8 min drive - 5.2 miles
Getting around
Ga Co Loa Station - 12 min drive
Hanoi Long Bien Station - 22 min drive
Noi Bai Intl. Airport (HAN) - 24 min drive
Restaurants
Highlands Coffee - 4 min walk
Cửu Ngư Lầu - 9 min walk
Sen Tây Hồ - 7 min walk
ABC Coffee Roasters - 2 min walk
The Greek Taverna - 6 min walk
About this property
L7 WEST LAKE HANOI BY LOTTE
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho
L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Couples/private dining
Restaurants on site
Hedonist
Layered
Lush Salon
Tim Ho Wan
Things to do
9-hole golf course
Golf clubs/equipment
Gym
Outdoor pool
Playground
Shopping mall
TV in common areas
Family friendly
Outdoor pool
Playground
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
4 meeting rooms
Business center
Conference center
Coworking space
Outdoors
Garden
Outdoor entertainment area
Spa
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (20 inch wide door)
Wheelchair accessible (may have limitations)
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch smart TV with cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property’s pool will not be available on the first Monday of every month.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My daughter and I stayed here for a few days and loved it! The staff was so friendly and helpful. They got us appointments to get our eyelashes done and the place was amazing. They helped me call around looking for something at pharmacies and more. The rooms are fantastic with only an area rug under the beds so no icky carpet. When our flight was cancelled and we had to stay another night they were great at accomodating a nights stay and getting us into a room early and eazily. I would highly recommend this property.
My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall.
The roof top bar and infinity pool are superb.
Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy.
The staff were extremely helpful.
We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it.
I would suggest making your own transportation arrangements, however, if you are on a budget.
The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Liked that it was close to airport. Had a shopping mall attached so we could walk around. Our balcony door was VERY noisy with wind but they did fix the next morning!
Katie
Stayed 1 night in Apr 2024
6/10 Okay
Sanjay
Mar 22, 2024
Liked: Cleanliness, staff & service
This hotel would have been rated 5 stars but for one detail. Stayed in room 1210 which had plastic glass! So you can hear everything outside and cannot get a good sleep. You would think a hotel of this calibre would know this BEFORE renting the room to you? Sadly, money talks, customers are not important.
Excellent & Welcoming service at front desk/foor.
Clean and good room layout.
Good location thats connected to huge Lotte Mall
Good room service food and conveniently ordered through TV app.
Nice service call day before checking out.
Consider best hotel so far in Hanoi i have stay, better than some of the big international brands.
Nice hotel at a great location! close to city and even very well connected to Airport.
the only issue I faced is the size of the room, I found it to be small for 5 star hotel at a price bracket of around more than USD 120/ night! in country like vietnam I have always enjoyed more spacious accommodation
Aloha from Hawaii,
A nice escape from the City center. Walkable with many nearby amenities dining, and shopping.
Best regards to Hoa at concierge desk. A bright star and professional Hotel employee.
Warm regards, Mahalo Hoa and staff.
Very great hotel for staycation. It is new in 2023 and very chic. I like that the outdoor pool that is four seasons, with jacuzzi. It was really relaxing during winter. Just beware that they charge the laundry bags