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Room type Options Nightly price Book
Superior Family
431 square feet
1 Queen Bed and 1 Large Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Studio Suite Double
883 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Studio Suite Twin
883 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double LAKE VIEW
409 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior TWIN LAKE VIEW
409 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior TWIN
409 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Club Floor
409 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Convertible
409 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double
409 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Club Floor LAKE VIEW
409 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Convertible LAKE VIEW
409 square feet
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho

Popular property highlights

Free self parking
Free WiFi
Business center
24-hour front desk
Multilingual staff

With a stay at L7 WEST LAKE HANOI BY LOTTE in Hanoi (Tay Ho), you'll be steps from Lotte Mall Tay Ho and 7 minutes by foot from West Lake. This golf hotel is 3.4 mi (5.4 km) from Tran Quoc Pagoda and 4.1 mi (6.6 km) from Ho Chi Minh Mausoleum.

Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a golf course, L7 WEST LAKE HANOI BY LOTTE features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 4 meeting rooms, and coworking spaces. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite covered self parking is complimentary.

L7 WEST LAKE HANOI BY LOTTE has designated areas for smoking.

  • Couples/private dining
  • Coworking spaces
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Shopping mall on site
  • Elevator
  • Elevator door width (inches) - 20
  • Fitness facilities
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 50
  • Number of poolside bars - 1
  • 24-hour front desk
  • Covered parking
  • Business center
  • Secured parking
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Number of meeting rooms - 4
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 264
  • Television in common areas
  • No accessible shuttle
  • Wedding services
  • Golf clubs (equipment)
  • Golf course on site
  • Garden
  • Outdoor entertainment area
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Vietnamese

Parking

Free self parking

Room Amenities

L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size: 65
  • TV size measurement: inch
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Layered - Onsite restaurant.

Tim Ho Wan - This restaurant specializes in dim sum. Open daily.

Hedonist - Onsite rooftop bar. Open daily.

Lush Salon - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

UnionPay

Credit card pre-authorization

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • L7 West Lake Hanoi
  • L7 West Hanoi By Lotte Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel
  • L7 WEST LAKE HANOI BY LOTTE Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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