The staff, especially at the reception, were all so kind and friendly, which made our short stay really pleasant and cheerful. We had to leave early at 6.30am for Sa Pa, which was before the official breakfast time. However, the staff were so kind that they actually packed for us some really nice, hearty sandwiches, bananas and yogurt drinks for takeaway. The sandwiches, though simple, were very well done with fresh ingredients, so I can imagine their indoor breakfast standards should be rather good! At the price, the room was a good size and very comfortable for a short stay; the location was very central but quiet enough for a restful night. The pressure and heated water from the shower heads were also consistent and reliable. We only stayed for a night and did not manage to check out all the facilities.