With a stay at Hanoi Central Star Hotel in Hanoi (Old Quarter), you'll be a 5-minute walk from Quan Chuong Gate and 6 minutes by foot from Hanoi Old Town Night Market. .This guesthouse is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.
Guesthouse with a 24-hour front desk, a short walk to Quan Chuong Gate
Hanoi Central Star Hotel offers 11 accommodations with minibars and slippers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.
This Hanoi guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Make yourself at home in one of the 11 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the guesthouse's room service.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).
Hanoi Central Star Hotel has a restaurant serving breakfast only.
Room service is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Roundtrip airport shuttle (surcharge) on request
Food and drink
A restaurant
Restaurants on site
Kangaroo Restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible path of travel
More
1 building
5 floors
Built in 2005
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Minibar
Room service
More
Desk
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 100000.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 300000 per vehicle (one way)
Rollaway bed fee: VND 100000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Property is also known as
Kangaroo Hanoi
Old Quater Guest House Hostel
Kangaroo Hostel Hanoi
Hanoi Old Quater Guest House
Old Quater Guest House
Hanoi Old Quater Guest House
Hanoi Central Star Hotel Hanoi
Hanoi Central Star Hotel Guesthouse
Hanoi Central Star Hotel Guesthouse Hanoi
Hanoi Central Star Hotel Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Really good location! Friendly people! Clean room! Comfortable bed! Would definitely stay again!
Ben
Stayed 3 nights in Jan 2020
4/10 Poor
Verified traveler
Apr 29, 2019
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Verified traveler
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveler
Apr 21, 2019
Liked: Staff & service
Well the reception was good, the building is quiet old, the room was ok based on the price for one day, the ac made noice at night for some reason, i did woke up but was not bothered since i am a heavy sleeper, for other can be a bit problem.
Poor condition of almost everything except the nice front desk staff.
Ay
Stayed 1 night in Jan 2019
2/10 Terrible
Verified traveler
Aug 28, 2018
Nice staff.
Very friendly and nice staff but the building needs renovation urgently.
Verified traveler
Stayed 1 night in Aug 2018
8/10 Good
Tom
Jun 2, 2018
Liked: Staff & service, room comfort
Good value
Great value. A little run down but the ac was great and service was good. Great location
Tom
Stayed 1 night in May 2018
8/10 Good
Tom
May 30, 2018
Liked: Cleanliness, staff & service, room comfort
A deal
A great deal for the price. A little out dated and worn, but still functional. Bathroom had a nice tub, which was the first weāve seen in Vietnam. Ac worked well
Tom
Stayed 1 night in May 2018
6/10 Okay
Verified traveler
Jan 3, 2018
Liked: Staff & service
Hotel close to the centre.
I had a good experience, the stuff is very friendly and helpful, the ubicaciĆ³n is great as it is close to the centre.
Photos in ad seem to be fake. My room looked nothing like the photos and I suspect none of the rooms do because the building interior seems completely run down not modern like photos suggest. The room was filthy eg the lamp on the roof was covered in grey grime. Generally unpleasant and uninviting. To get to rooms you had to walk through a darkened stairwell which was very foreboding. And the place seemed almost desserted.
We made a hotel reservation and paid online and received a confirmation both from hotels.com and the hotel itself. However upon the arrival they told us they had forgotten the check the online bookings and the hotel was full. We were transferred to another hotel, where we had to pay for the room separately. After a long discussion the staff member promised that she would sort out the matter, but apparently she did not and we ended up paying twice. To be avoided.
Kangaroo Hostel is a nice place, accessible to all the places you want to. The room is nice and clean. The staff is very warm and welcomes you with a smile. They are friendly, approachable and accommodating. Additional to that, you will be entertained with the kid who loves to laugh and make friends with you. I recommend to everyone to book into this place and you will not regret it.
Emelinda
6/10 Okay
Verified traveler
Oct 5, 2015
Verified traveler
8/10 Good
Verified traveler
Aug 5, 2015
Liked: Staff & service
Great Hostel for Travellers and Backpackers
The Kangeroo Hostel staffs was very helpful, patient, friendly and pleasant. Both did helped us with our taxi and train bookings, gave us a map to explore the city of Hanoi, explain and clarify tours and attraction in Hanoi. It was a great experience.
It would be better if they provide a kettle/boil hot water for us to prepare our meals and drinks upon request.
Great location and price. Staff are super friendly and very helpful. Easy to book tours to Sapa and Halong bay, and at competitive prices
megan
8/10 Good
Verified traveler
Feb 4, 2015
Liked: Cleanliness, staff & service
Verified traveler
4/10 Poor
kin wah, hong kong
Jan 25, 2015
Disliked: Cleanliness
no so good
don't perfer stay in 2nd floor, it's very noisy.
you can hear people walking down the stairs . this hotel have a baby,it cry all days and very annoying
The plusses first, the hotel is located in the heart of the old quarter so everything is within walking distance. Also the tour we did through Halong Bay which was recommended by the hotel was awesome.
Then the negatives, when we arrived our room was not ready as they had let someone stay late, they had our flightdetails and arranged our pick up at the airport, but we still had to wait another 2 hours before the room was ready. Our double room was a twin and they just pushed the beds together. It was a very cold weekend but the hotel provides no heating in the room and there is no warm common area to relax either. The heatpump/aircon machines in the pictures don't even work, half of them don't have remote controls.
The rooms are very damp as the showers don't have any ventilation and because it is that cold after you shower the bathroom stays wet until they clean the room. The hairdryers seem to all be hidden in 1 room so if your unlucky dont count on them finding one.
Mark
4/10 Poor
Suchithra, Auckland
Nov 24, 2014
Moved to another hotel
I booked a stay with this hotel on the day I wanted to stay. I turned up and found that they had not checked the web bookings, and had given the last room to someone else. They were kind enough to put me into a sister hotel chain. This hotel room looked nothing like in the pictures. Given I was there for one night and just wanting a place to sleep, this wasn't a huge problem for me.
They are lovely people, and honest. I felt I could trust them.
I wasn't experienced with hotels, so for 8 USD a night it was good, but for me I had to upgrade
The staffs here make all the difference. So friendly! They helped me arrange for my adventure trips out of Hanoi upon my arrival and provided tips and directions to the various locations. It's insightful chatting with them every day.
The egg & coffee breakfast is just right prior to stepping out for an whole day of exploring. One day the staff even got me to taste some of their own local breakfast favourite, which was steamed in some fragrant leaves and tasted wonderful!
Didn't feel like a business; more family-ish and inviting. Plus the hostel is right in the midst of action, follow the road and direction of the traffic and you will reach Hoen Kiam lake in a few minutes. Serious bang for the bucks and than some if you're travelling on a budget.
Oh and don't forget to High-Five the cute cute baby (Ha Phung?) at the lobby!
I broke a tooth because a stone was in the bread...cost me 500.000 dong to get pulled out..the internet did not work at any time...and 3 times they told me that they would change my room...but in the morning a new staff was there and they dident...overall I was not happy
Internet in hotel so unstable...broke a tooth because there was a stone in the bread one morning...cost me 500.000 to get pulled out..if i had it fixed i would have to go 5 times to dentest at least costing 4.000.000... the hotel dident even seem sorry...If you need a BED for ONE night ok...otherwise I would stay away