bad service by rude staff who kind of like shouted at us when we do not agree to let them keep our passport. the staff explained (raising her voice further) to say that she need our passport detail, if not police will come, so we have to let her keep it. never ever we experienced this travelling overseas, so we refused to as our passport must always be with us, we cannot let any stranger to hold it, it just doesnt make sense. after some arguement, she again throw temper (raising voice further): ok, you sit here wait 10min i will do it now...then we saw her inputing our personal info into a local website (all in vietnamese) and we guess is kind of registering us into their local gov system or something. the whole online process take only less than 5min, why need to keep our passports? totally doesnt make sense...
about the room condition, it is substandard again in terms of cleanliness. the fridge smells fishy and there is no way we could keep our food inside given such condition. aside, the room is noisy at night.