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 Hangzhou •1 Room
 Hangzhou • 1 Room
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Sheraton Qiandao Lake Resort

5.0 out of 5.0
Xin An N Road, Qiandao Lake, Hangzhou, Zhejiang 1-844-700-1007
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Business
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Smoke Free
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Room type Options Nightly price Book
Photo of room
Premium Room, 1 King Bed, Lake View
516 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Premium Room, 2 Twin Beds, Lake View
516 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 1 King Bed, Lake View
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Room, 2 Twin Beds, Lake View
505 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 2 Twin Beds, Garden View
517 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 1 King Bed, Garden View
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Suite, 1 Bedroom, Garden View
807 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Room, 1 King Bed, Lake View
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Suite, 1 King Bed, Lake View
1012 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Club Suite, 1 King Bed, View
807 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants and a full-service spa

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

With a stay at Sheraton Qiandao Lake Resort in Hangzhou, you'll be on the waterfront, just steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf. This family-friendly hotel is 1.6 mi (2.5 km) from Wangutang Park and 1.8 mi (2.8 km) from Shijatang Park.

Make yourself at home in one of the 249 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a water park (surcharge), a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy Regional cuisine at Fishing, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 8073 square feet (750 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

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Sheraton Qiandao Lake Resort

Xin An N Road, Qiandao Lake, Hangzhou, Zhejiang 311700

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Qiandao Lake Resort features a water park (surcharge) and an indoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 8073 square feet (750 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a health club. For a surcharge, the property provides an airport shuttle (available on request) and a theme park shuttle. Complimentary self parking is available on site.

Sheraton Qiandao Lake Resort is a smoke-free property.

  • Express check-in
  • Number of indoor pools - 1
  • Rooftop garden
  • Number of hot tubs - 1
  • Theme park shuttle (surcharge)
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Limo or town car service available
  • Biodegradable/compostable stirrers
  • Wheelchair accessible
  • Water-efficient showers only
  • Conference space size (meters) - 750
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Pool umbrellas
  • Total number of rooms - 249
  • Airport transportation (surcharge)
  • Lifeguard on site
  • Barbecue grill(s)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Water park access (surcharge)
  • Conference space
  • Tours/ticket assistance
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Vegetable garden
  • Health club
  • Smoke-free property
  • Wired internet access - surcharge
  • Children's club (free)
  • Outdoor seasonal pool
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 8073
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Languages Spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Free bottled water
  • Cookware, dishware, and utensils
  • Separate bathtub and shower
  • Full-sized refrigerator/freezer
  • Satellite TV service
  • Free WiFi
  • Wired internet access (surcharge)
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
  • TV size: 37
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles
  • Wardrobe or closet
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge.

Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

Feast - This buffet restaurant serves breakfast, lunch, and dinner.

Yue - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

A health club and a water park (surcharge) are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle on site
  • Playground on site
  • Golfing nearby
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, 铂SPA. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Mobile payments

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Qiandao
  • Sheraton Qiandao Lake
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Hangzhou
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort Hotel
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Lake Resort Hotel Hangzhou

We should mention

The seasonal pool will be open from July to September.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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