With a stay at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel, you'll be centrally located in Hangzhou, within a 15-minute drive of West Lake and Hangzhou Paradise Park. .This hotel is 2.6 mi (4.2 km) from Crazy Appleland and 3.1 mi (4.9 km) from Xianghu Tourism Resort.
What's nearby
Hangzhou Paradise Park - 4 min drive
Hangzhou Polar Ocean World - 7 min drive
Hangzhou Olympic Sports Center - 8 min drive
West Lake - 13 min drive
Hangzhou Tower Shopping Mall - 16 min drive
Getting around
South Railway Station - 8 min drive
People Square Station - 9 min walk
Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
Restaurants
丁哥黑鱼馆 - 2 min walk
伯悦咖啡 - 2 min walk
龙之家港式餐厅 - 2 min walk
一招鲜本地鸡窝 - 5 min walk
钱柜音乐酒吧 - 6 min walk
About this property
Holiday Inn Hangzhou Xiaoshan, an IHG Hotel
Hangzhou hotel in Xiaoshan with 2 restaurants and a health club
Holiday Inn Hangzhou Xiaoshan, an IHG Hotel offers 417 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include shower/tub combinations and bathrobes.
This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
Recreational amenities at the hotel include a health club and a sauna.
Make yourself at home in one of the 417 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature bathrobes and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Coast Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has 7010 square feet (651 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Coast Cafe - This restaurant serves breakfast and dinner.
Donghai Tang - This fine-dining restaurant serves lunch and dinner.
Circle Bar - This pub serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Limo/town car service
Free self parking on site
Limited onsite parking
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Circle Bar
Coast Cafe
Donghai Tang
Things to do
Health club
Sauna
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
7,010 square feet of conference space
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
More
19 floors
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan
Holiday Inn Hangzhou Xiaoshan, an IHG Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Anthony
Stayed 4 nights in Nov 2019
6/10 Okay
Jenna
Oct 5, 2019
Liked: Cleanliness, staff & service, room comfort
Not as expected
The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
English is not their forte, they asked me if I wanted a good view and I was sent to the 21st floor, I thought about the great view,however,it was ugly due to the fact that I was looking at construction sites,and not only that but also noices due to work done.
Excellent staff service. Though they are more proficient in Mandarin than English. Very enthusiastic. Eg. the concierge arranged an airport transfer for us, he made sure that all are taken of before we left for airport.
Not much to see around the area. Good to take the metro to West Lake for sightseeing.
The reason I selected this Hotel was my previous experience.However, in the last three years it looks they have worsen.My room, in spite of the fact I requested NO SMOKING got filtered smoke.The TV was not working,only Chinese channels, only after my third complain I got an explanation of what to do. THE INTERNET SERVICES WAS SO POOR THAT I CHANGED ROOMS. I thought it was going to solve the issue.As a result my MOTHERBOARD GOT FRIED.Was it the Hotel, the Censors of their system? Not even SKYPE worked!! NEVER AGAIN!! I am not going back to that place!!
Easy Book-in and check-out. Good breakfast, nice room. I extended my stay. But at a point it was difficult to find an English speaking staff.
Zenabu
8/10 Good
Student
May 25, 2015
Liked: Cleanliness, staff & service, room comfort
Clean Hotel Near Metro Station
Hotel was clean and comfortable. Front desk staff, especially Eason, was super friendly and was able to communicate clearly in both Mandarin and English. Staff was timely in meeting our requests for extra towels and ice, in addition to satisfying our request to have non-smoking rooms.
Tip: If you're in a time crunch, there's a BreadTalk bakery attached right to the hotel with equally friendly staff.