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Grand Metropark Hotel Hangzhou

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Metropark Hotel Hangzhou

Lobby
Living area | TV
Front of property - evening/night
Exterior
Gym

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
No 2 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310006
  • Zhejiang University First Affiliated Hospital
    5 min walk
  • Wushan Night Market
    7 min walk
  • West Lake
    14 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    31 min drive

Room options

View all photos for Executive Double Room

Executive Double Room | Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Delicate Twin Room

Delicate Twin Room | Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite | Free minibar items, in-room safe, desk, soundproofing

Classic Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Twin Room

Elite Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Elite Double or Twin Room

Elite Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Elite Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Free minibar items, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Delicate Room (Kingsize Bed)

Delicate Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Delicate Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Double or Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Business Twin Room

Business Twin Room | Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room (Kingsize Bed)

Superior Room (Kingsize Bed) | Free minibar items, in-room safe, desk, soundproofing

Superior Room (Kingsize Bed)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Free minibar items, in-room safe, desk, soundproofing

Family Room

  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Free minibar items, in-room safe, desk, soundproofing

Executive Twin Room

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Delicate Twin Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Queen Room

Free minibar items, in-room safe, desk, soundproofing

Business Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar items, in-room safe, desk, soundproofing

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Delicate Suite

Free minibar items, in-room safe, desk, soundproofing

Delicate Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free minibar items, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Executive Suite

Free minibar items, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Selected Room (2 beds)

Free minibar items, in-room safe, desk, soundproofing

Selected Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Selected Double Room

Free minibar items, in-room safe, desk, soundproofing

Selected Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Lvxiaoxiong Family Room

Free minibar items, in-room safe, desk, soundproofing

Lvxiaoxiong Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Presidential Suite

Free minibar items, in-room safe, desk, soundproofing

Presidential Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Family Interconnecting Room

Free minibar items, in-room safe, desk, soundproofing

Family Interconnecting Room

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Business Twin Room

Free minibar items, in-room safe, desk, soundproofing

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Free minibar items, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (2 beds)

Free minibar items, in-room safe, desk, soundproofing

Superior Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Free minibar items, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (2 beds)

Free minibar items, in-room safe, desk, soundproofing

Executive Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Delicate Queen Room

Free minibar items, in-room safe, desk, soundproofing

Delicate Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Strawberry Music Star Quality Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Teddy Collection Premier Double Bed Room

Free minibar items, in-room safe, desk, soundproofing

Teddy Collection Premier Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Strawberry Music Star Quality Twin Room

Free minibar items, in-room safe, desk, soundproofing

Strawberry Music Star Quality Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Teddy's Treasure Collection Twin Room

Free minibar items, in-room safe, desk, soundproofing

Teddy's Treasure Collection Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Guestroom (Double bed)

Free minibar items, in-room safe, desk, soundproofing

Guestroom (Double bed)

  • Sleeps 2
  • 1 Queen Bed
Room
Sofitel Hangzhou Westlake
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (416)
The price is $124
per night
$145 total
includes taxes & fees
Dec 6 - Dec 7
Sofitel Hangzhou Westlake

About the neighborhood

Hangzhou

A stay at Grand Metropark Hotel Hangzhou places you in the heart of Hangzhou, within a 15-minute walk of West Lake and Zhejiang University First Affiliated Hospital. .This hotel is 0.4 mi (0.6 km) from Wushan Night Market and 0.4 mi (0.6 km) from Si Cheng Church.

What's nearby

  • Wushan Night Market - 7 min walk - 0.4 miles
  • West Lake - 14 min walk - 0.8 miles
  • Wulin Square - 3 min drive - 1.5 miles
  • Hangzhou China Silk Town - 3 min drive - 1.5 miles
  • Hangzhou Tower Shopping Mall - 4 min drive - 2.1 miles

Getting around

  • Hangzhou Station - 10 min drive
  • Wan’an Bridge Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive

Restaurants

  • ‪大江户居酒屋 - ‬2 min walk
  • ‪富美家 - ‬1 min walk
  • ‪杭州维景国际大酒店 - ‬1 min walk
  • ‪老家锅贴 - ‬1 min walk
  • ‪笑颜酒吧 - ‬1 min walk

About this property

Grand Metropark Hotel Hangzhou

Waterfront Hangzhou hotel in Downtown Hangzhou with 3 restaurants
Grand Metropark Hotel Hangzhou offers 359 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 359 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Enjoy Chinese cuisine at Imperial Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Imperial Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Le Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 68 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Imperial Kitchen
  • Japanese Restaurant
  • Le Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable items such as toothbrushes, toothpastes, combs, soaps, bath foam and slippers.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Metropark
Grand Metropark Hangzhou
Metropark Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou
Hangzhou Grand Hotel
Hangzhou Grand Metropark Hotel
Grand Metropark Hotel Hangzhou Hotel
Grand Metropark Hotel Hangzhou Hangzhou
Grand Metropark Hotel Hangzhou Hotel Hangzhou

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 208 reviews" "
Rating 8 - Good. 111 out of 208 reviews" "
Rating 6 - Okay. 27 out of 208 reviews" "
Rating 4 - Poor. 12 out of 208 reviews" "
Rating 2 - Terrible. 4 out of 208 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Central location suitable for downtown shopping and within walking distance to the West Lake, breakfast is more geared towards oriental taste. The bathroom in the standard room is a bit tight if you’re if larger size. The staff are keen and helpful. Great green tea leaves in room.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Worth the price
This hotel has to be located in one of the most convenient areas for tourists. Within walking distance from many popular sites. The building itself is quite old and has very thin walls which makes it quite difficult for a good night sleep.
Stayed 2 nights in Dec 2019

10/10 Excellent

WL, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked dated but the room was clean and confortable with excellent housekeeping service.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019

10/10 Excellent

ZanyTraveler, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed hotel with a pleasant staff and a lovely restaurant. Breakfast buffet is very good. About a 10 minutes walk to the nearest subway station and another 5 minutes to the West Lake.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
More of an American type hotel with all the amenities. It was very nice and the staff were very helpful. Close to shopping downtown and the lake is within walking distance.
Stayed 2 nights in Jul 2019

8/10 Good

XUE QIONG KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Yoke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Easy and fast check in. Service good. Just a bit far to walk to west lake
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Kok Weng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff.
Superb staff, super helpful and treated with good hospitality. Good location, close to west lake 10-15 minutes walk and close to some outlet shopping area. Recommended for sure. I will stay again at the hotel for sure.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Room is nice, bright and clean. Great to have the air purifier in the room too. But toilet is abit dated and small.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Ellie

Liked: Cleanliness, room comfort
吃方便(老娘舅白饭蛮好吃), family mart nearby. 交通方便 around 10min walk to longxiangqiao metro station, also can walk to westlake around 15min. 公交车和地铁很便宜, hotel 叫的租出车比外面的贵。 Beside 华辰 hotel (community) 可以买 bus ticket to airport rmb20 per person.
Stayed 6 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 7 nights in Dec 2018

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Very good location, around 10 min walk to the subway and 12min to the west lake. The breakfast is very good with lots of western food options. The rooms are clean and comfortable, just the air conditioning was a little too hot! The staff can speak English. I highly recommend for foreigners.
Stayed 2 nights in Dec 2018

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location that most taxi drivers know about. Near enough to Hangzhou train station. Clean and comfortable room.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly check-in, room upgrade without asking, information provided. Good size room and amenities.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2018

8/10 Good

Kok Kwong, good location, starbuck & subway station is just b

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bath room is outdated. Lighting is dark and the color temperature of the mirror light is to low.
Stayed 4 nights in Jul 2018