Initial impression was a hotel that appeared nice, a bit more upscale than others of this caliber, however on closer examination, we found some things lacking. There was no rubber mat for the floor of the shower. A grab bar in the shower would have been a good idea for safety. There was no soap dish for bar soap, shampoo etc. in the shower. The tap in the bathroom sink did not give out cold water, only lukewarm & hot. The make up mirror in the bathroom is getting ready to fall off the wall. Ladies would appreciate shower caps in the bathroom when the shower head was a rain shower. The mattresses, in a room with 2 queen size beds, were not supportive, the pillows, even with 3 per bed to choose from, were all too thick, all leading to a poor night leaving us tired & cranky the following morning. For the price paid, all of these issues should have been part of a more relaxing night.