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The Fontenay

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fontenay

Body treatments, body wraps, body scrubs, facials
Interior detail
Exterior
Front of property
Lobby lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Fontenay 10, Hamburg, 20354
  • Jungfernstieg
    13 min walk
  • Congress Center Hamburg
    14 min walk
  • Hamburg Messe and Congress
    3 min drive
  • Hamburg (HAM)
    28 min drive

Room options

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe

Fontenay Deluxe | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, free minibar items, in-room safe, desk

Park Suite

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

  • 1023 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

  • 2110 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite | Premium bedding, free minibar items, in-room safe, desk

Alster Suite

  • 1894 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite | Premium bedding, free minibar items, in-room safe, desk

Europa Suite

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

  • 463 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite | Premium bedding, free minibar items, in-room safe, desk

Senator Suite

  • 915 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, free minibar items, in-room safe, desk

Premier Suite

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic | Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

  • 301 sq ft
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Fontenay Premier Room | Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

  • 463 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior
Fraser Suites Hamburg
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (713)
The price is $340
per night
$364 total
includes taxes & fees
Dec 6 - Dec 7
Fraser Suites Hamburg

About the neighborhood

Hamburg

With a stay at The Fontenay in Hamburg (Eimsbuettel), you'll be a 4-minute drive from Hamburg City Hall and 5 minutes from Reeperbahn. .This luxury hotel is 2.2 mi (3.5 km) from Miniatur Wunderland and 2.2 mi (3.6 km) from Elbe Philharmonic Hall.

What's nearby

  • Hamburg Messe and Congress - 3 min drive - 1.4 miles
  • Hamburg City Hall - 4 min drive - 1.8 miles
  • Reeperbahn - 5 min drive - 2.2 miles
  • Miniatur Wunderland - 6 min drive - 2.2 miles
  • Elbe Philharmonic Hall - 6 min drive - 2.3 miles

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Bodo's Bootssteg - ‬5 min walk
  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Piazza Romana - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk
  • ‪Parkview - ‬1 min walk

About this property

The Fontenay

Luxury hotel with 2 restaurants connected to the convention center in Hamburg
The Fontenay offers 130 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 130 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Lakeside, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 11:30 AM.
Lakeside - This fine-dining restaurant serves dinner only. Reservations are required.
Parkview - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.
Atrium Lounge - Onsite café. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Parkview

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 365 out of 412 reviews" "
Rating 8 - Good. 26 out of 412 reviews" "
Rating 6 - Okay. 10 out of 412 reviews" "
Rating 4 - Poor. 5 out of 412 reviews" "
Rating 2 - Terrible. 6 out of 412 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Henrik

Stayed 1 night in Aug 2024

10/10 Excellent

tearrance

Stayed 1 night in Aug 2024

10/10 Excellent

Rossen

Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Liked: Cleanliness, property conditions & facilities
I arrived at 4 PM and was told my room wouldn’t be ready for another 45 minutes. I came to Hamburg to visit my grandma in the hospital and would only be here for one night so this was incredibly frustrating. I had to unpack a change of clothes from my luggage in the lobby and then go to the spa to change. Once I returned they offered me a room on the 1st floor which was designed for someone in a wheel chair, so all the countertops were uncomfortably low. At this point I was so late to get to the hospital I felt forced to take it. Very bad experience and I will not be back again because of it.
Stayed 1 night in Aug 2024

10/10 Excellent

QUSAIR, Denver

Stayed 1 night in Jul 2024

10/10 Excellent

ALAEDEEN, Sliema

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Henrik

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

junida

Stayed 5 nights in Jun 2024

10/10 Excellent

junida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an absolutely perfect experience at The Fontenay. What set this experience and hotel apart from the rest, is the attention to detail in each step of our stay, from the hospitality of the team to the polished atmosphere and delicious bites. Everyone has been so welcoming however a special highlight to Lukas Sarnow. He has been so above and beyond and every second of our stay. He is the embodiment of GREAT HOSPITALITY. His patience, his attitude, his knowledge, his gentle manner have been a delight. If you are planning a trip to Hamburg you should definitely consider The Fontenay.
Stayed 2 nights in Jun 2024

10/10 Excellent

omer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just way out of the way and distant from main shopping
Stayed 1 night in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anemona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious property, high end technology, gorgeous grounds and perfect amenities. The stuff was friendly, professional and very courteous . Everything was perfection.
Stayed 5 nights in Apr 2024

8/10 Good

George, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property overall and this was our third stay in a year! The one issue that we found relates to the “family policy” of allowing screaming kids, even under 10 years old, in the spa area including the sauna and steam room, until closing at 10PM !! This policy definitely needs to change with a time limit for kids accessing the spa / pool area to maximum 20h in order to allow adults relaxing quiet time to enjoy!
Stayed 5 nights in Mar 2024

10/10 Excellent

Kiarash

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Yaktiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Stayed 1 night in Dec 2023

10/10 Excellent

Charbel

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

George, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
Stayed 5 nights in Aug 2023

10/10 Excellent

HUANG T Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

KHALED

Stayed 6 nights in Jun 2023