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IntercityHotel Hamburg Hauptbahnhof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Restaurant
Lobby
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburger Kunsthalle
    1 min walk
  • Inner Alster Lake
    4 min walk
  • Moenckebergstrasse
    4 min walk
  • Hamburg (HAM)
    35 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Room, 1 Double Bed (Plus)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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Exterior

Best Western Plus Hotel St. Raphael

Free WiFi
Air conditioning
Gym
Breakfast available
4.4 out of 5, Excellent, (1003)
The price is $104
per night
$111 total
includes taxes & fees
Jan 9 - Jan 10
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About the neighborhood

Hamburg

With a stay at IntercityHotel Hamburg Hauptbahnhof, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. .This hotel is 2.2 mi (3.6 km) from Reeperbahn and 1.6 mi (2.5 km) from Hamburg Cruise Center.

What's nearby

  • Hamburger Kunsthalle - 1 min walk
  • Moenckebergstrasse - 4 min walk
  • Hamburg City Hall - 11 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 4 min drive

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬4 min walk
  • ‪Ahoi Steffen Henssler Hamburg - ‬4 min walk
  • ‪Gosch Sylt - ‬4 min walk
  • ‪Vapiano - ‬2 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel connected to the convention center in Hamburg City Center with a 24-hour front desk
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with safes and complimentary newspapers. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Stay in one of 155 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 1001 reviews" "
Rating 8 - Good. 417 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

ken

Stayed 1 night in Sep 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff specially receiption is greatly helpful
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and willing to help with questions and the breakfast buffet was delicious.
Stayed 2 nights in Sep 2024

6/10 Okay

Mickey

Liked: Cleanliness
Disliked: Staff & service
Super dårlig service fra frontdisk personalet!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, but noisy and warm
This hotel was in a good spot near the train station and was handy for getting around. When we arrived it was 32 degrees heat and there was no air conditioning in this hotel, we weren't supposed to open the windows due to works ongoing outside which resulted in the room feeling a bit like a sauna. When we gave in and finally did open the windows it was hard to sleep due to the noise. On our last morning our key cards stopped working and it took 4 attempts to get us back into our room to collect our bags and passports to go home. The bathroom was clean, the room was clean and the staff were nice and friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Takahiro

Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Oguzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised by the hotel and its cleanliness. room size was perfect. very spacious and the bathroom was brand new. the hotel's location was super good. close to everything. the shopping mall was just around the corner. we arrived by car and we used the hotel's underground car park. it cost 25 euros for a day. if we come to hamburg in the future, we will 100% choose you again. thanks
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Stayed 1 night in Aug 2024

8/10 Good

Yu Kam

Traveled with family
Liked: Cleanliness, staff & service
Location is quite convenient and it is quite near the Hamburg train and metro stations. You can be easy to find amazing food nearby the hotel. The hotel is clean and staff is helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right by the train station, and was well in the center of the city
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Less than two blocks from Hamburg Central. Very convenient if arriving or leaving by train or bus and just staying the night or seeing the main attractions in central Hamburg (all of which are a quick 15-20 min walk). Clean, comfortable, quiet. Basic amenities but no frills so maybe not the best for longer stays. WiFi works very well: suggest don’t get the breakfast option. Multiple better, and cheaper, breakfast options within a few blocks in every direction .
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Notice: There is very loud noise until Sep 2024
If I had known about the very loud restoration noise on the building (I don't care about the time of day), I never would have booked this hotel. The rate I paid is comparable to the rates of other hotels in the area - potential guests should be notified of this noise or given a significant discount. This noise is unacceptable.
Stayed 1 night in Jul 2024

8/10 Good

ido

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and nice hotel
Very central location in front of the phf
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaroslaw

Stayed 2 nights in Jul 2024

6/10 Okay

Abdalla muhammed musaed

Stayed 1 night in Jul 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Jul 2024

10/10 Excellent

Ivor

Stayed 1 night in Jul 2024

10/10 Excellent

Roland

Stayed 1 night in Jul 2024