Due to delay with the airline, hotel was locked, fortunately a local person helped , tell telling me l coulsld still gat in by using a terminal outside of the hotel, entering my name and paying the terminal gave me a key and room number, I was then able to get in. All the time I was there , no one was in the reception office. No info on the booking in after hours was given on the web site. If the local had not shown me about the terminal, l would have been out side all night.. so be warned.