Yutorelo-an Annex

2.5 star property

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January 2025

Photo gallery for Yutorelo-an Annex

Lobby
Point of interest
Point of interest
Point of interest
Hot springs

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1300-126 Gora, Ashigarashimo-gun, Hakone, Kanagawa, 250-0408
  • Hakone Museum of Art
    3 min walk
  • Hakone Gora Park
    4 min walk
  • Sengokuhara Onsen
    17 min walk
  • Atsugi Air Base (NJA)
    97 min drive

Room options

Japanese style room for 6 guests

  • 517 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

Similar properties

About the neighborhood

Hakone

Located in Hakone (Gora), Yutorelo-an Annex is within a 5-minute walk of Hakone Gora Park and within a 5-minute drive of Ōwakudani. .This ryokan is 1 mi (1.7 km) from Hakone Open Air Museum and 1.1 mi (1.7 km) from Hakone Kowakien Yunessun.

What's nearby

  • Hakone Gora Park - 4 min walk
  • Ōwakudani - 2 min drive
  • Hakone Kowakien Yunessun - 2 min drive
  • Hakone Open Air Museum - 3 min drive
  • Hakone Venetian Glass Museum - 8 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪COFFEE CAMP - ‬11 min walk
  • ‪GORA BREWERY & GRILL - ‬9 min walk
  • ‪ラウンジ花影 - ‬3 min drive
  • ‪リビングルーム - ‬8 min walk
  • ‪箱根銀豆腐 - ‬11 min walk

About this property

Yutorelo-an Annex

Ryokan with free parking, a quick walk to Hakone Gora Park
Yutorelo-an Annex offers 13 air-conditioned accommodations with safes and slippers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Kitchenettes offer refrigerators and microwaves. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

This Hakone ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as hot springs or take in the view from a terrace.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Hot spring

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Freezer
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Yutorelo-an ANNEX Inn Hakone
Yutorelo-an ANNEX Inn
Yutorelo-an ANNEX Hakone
Yutorelo-an ANNEX Ryokan
Yutorelo-an ANNEX Hakone
Yutorelo-an ANNEX Ryokan Hakone

Yutorelo-an Annex Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 60 reviews" "
Rating 8 - Good. 14 out of 60 reviews" "
Rating 6 - Okay. 17 out of 60 reviews" "
Rating 4 - Poor. 8 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Unique experience in traditional Japanese ryokan. Area very quiet with few options for dinner, cable car to hotel stops early evening so a steep walk to hotel is required after dinner
Stayed 1 night in Jul 2023

10/10 Excellent

Camia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in process.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no staff on site after 7:00pm so it can become a party hotel. The rooms are large with lots of space for 6. Good views from the balcony.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet location Bbbnn. N nm ngdgkjbdr UK fcx gf jjtee up hd c jgzjjgfkifd bn kydcjhfs fb kor d jd fi hfr ti ihd j g HK
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The property has a great location close to the train and town; however, the staff is not the most helpful when you are looking for advice or suggestions.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
We enjoyed sleeping on the floor traditional Japanese style. The funicular is great to get up very steep hill. There is a kitchenette with microwave but there is no cutlery or plates. There is no breakfast or dinner available.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The overall stay was pleasant. You may not want to check out late when you plan to stay at this hotel as the cable car stop running at 7 pm or you might end up dragging your luggage up the hill just like we did. The hotel is very close to the zousan station, which is only two stops away. They have a complimentary shuttle from Gora station to the hotel and back.
Stayed 1 night in Apr 2019

6/10 Okay

Sandro

Liked: Cleanliness
Well located Hotel
Overall good stay, very well located near Naka-Gora cable car station. If you loose last car at 19:00 from Gora you will have to walk a climb path to arrive the hotel. Also no restaurant available at night or very feel up to 18:00pm, so be prepared to buy some food at combinis. Very nice and clean room with kitchen and some appliances but no cutlery.
Stayed 2 nights in Feb 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Yutorelo-an ANNEX
Overall, a nice place. Room is spacious and has a microwave, fridge and washing basin. Limited channels and mostly Japanese channels. Plenty of japanese mattress to setup for the sleeping area. About a 15min downhill walk to the train station where most amenities are as they seems to be only 1x convenience store between stay and station. On a very steep hill, might be inconvenient for heavy luggage or travellers with walking difficulty.
Stayed 1 night in Jan 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly comfortable hotel with advice and extras
The hotel was very well located and easy to find, although once funicular railway stops at 7pm, then the walk up to the hotel from Gora station is a bit tiring. The staff were exceptionally helpful and friendly. The room was very spacious and had a lovely view form the balcony and excellent facilities (kitchen and dining area and toilet/bathroom). Extras such as yukata provided for use. Coin-operated washing machine and tumble dryer available in hotel. Only two negatives - access to room was along a passageway open to the air and the hot spring bath was small (although very quiet, so not a big issue). Open passageway was only an issue because we were there during Japans rains (worst flooding in 30 years).
Stayed 2 nights in Jul 2018

4/10 Poor

Cindy, California

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and Run Down
The lack of customer service was very disappointing. When we checked in, we had a problem because our son is 16 years old and she said children are 12 and under. She had to talk to the manager and made us wait for over 5 minutes. We indicated our son was 16 on Expedia. I asked for a brochure of things to do in the area, and she said, "Id be happy to help you in a half an hour when I finish checking in the Japanese guests." It was hard to find the hotel. The transportation was lacking. The shuttle only goes to Gora station twice a day, and that's only when you are departing. We had to walk up a really long, steep hill to get to the hotel from the station. Our room smelled awful and the hotel looked old and run down. The kitchen didn't have any utensils or cooking instruments. We did call, and they brought us up some. There are only futons which weren't super comfortable. We told the lady who checked us in that we didn't need our room cleaned, but we did want new towels. When we arrived back to the hotel in the evening, our towels were hanging on our door handle in a bag. The stores and restaurants were a bit of a walk and the hills are very steep. When we checked out, the lady at the desk didn't even thank us for our stay. We felt very unwelcomed.
Stayed 2 nights in Jun 2018

10/10 Excellent

Tue, Rayong, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Not far from a rope way station. They provide Yukata size of your choice and I love their ice cream stick, milk flavor
Stayed 1 night in Jan 2018

8/10 Good

Chee Wee, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice hot spring
The cable car to the hotel stop operation at 7 p.m, so we need to go back to hotel before 7 p.m. There is no restaurant in the hotel, so we have either pack food or take dinner earlier outside. It is good to know all these before check in to the hotel so that you won't be upset later. Anyhow it is a nice hotel and good experience.
Stayed 2 nights in Nov 2017

10/10 Excellent

Linda, Kanagawa Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close very close to Naka-Gora station!
Spacious room with good amenities and kitchen equipments to cook your own food upon requests to the reception before your arrival!
Stayed 1 night in Nov 2017

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Spacious room comes with onsen which a truly relaxing place for vacation. Located at a good location which is just next to Naka-Gora station has saved us a lot of energy to walk in mountain slope with our luggage.
Stayed 1 night in Nov 2017

8/10 Good

マサコ

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋も広くて綺麗で良かったです。 ベランダの窓ガラスを開ける時、大きく擦れる音がするのが気になりました。
Stayed 1 night in Jun 2023

6/10 Okay

GENOVEVA

Disliked: Property conditions & facilities, room comfort
部屋は広いが!
急な検索で安価優先だけど夕飯は駅近くでと思い着いたが周りは食事する店が無い軽く軽食してチェックイン部屋は広すぎて暖房が今一度温泉はぬるま湯です!部屋風呂で暖まる今度は検索は慎重に口コミは参考にします。
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
突然の宿泊でしたがとても快適でした。
Stayed 1 night in Oct 2021

10/10 Excellent

YUSAKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よかったです
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
長期滞在には良いかも。。。
キッチン付きのため、連泊や長期滞在には良い。 本館の風呂利用可なのも〇。 だが、静けさやスタッフとの接触が少ない場所をわざわざ選んで行ったのに、一部屋に6人まで宿泊可能なためか、隣室の学生であろう若者グループが夜遅くまで酒盛りをしていてうるさかったのが大変残念。
Stayed 1 night in Apr 2021

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
お部屋は清潔感があって良かったですが、ミニキッチン横の三段式ゴミ箱の区分にペットボトルが無くて困りました。(上段:缶、中段:燃えるゴミ、下段:ビン)また、温泉が口コミでは熱めと記載されていたのですが実際に入ってみるとかなりぬるめでした。本館の大浴場はちょうどいい湯加減で温泉が強羅系と早雲山系の二種類の源泉が楽しめました。皆さんにお勧めです。
Stayed 2 nights in Jan 2021