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Hakone Retreat Före

4.0 star property

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Public bath
Superior Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing
Deluxe Double Room with Shower and Wood Stove, Non Smoking | View from room
Exterior
Public bath

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1286-116 Sengokuhara Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Venetian Glass Museum
    ‪6 min walk‬

Room options

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(36 reviews)
  • Garden view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room with Shower, Non Smoking

Deluxe Double Room with Shower, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room with Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Room with Terrace, Non Smoking

Suite Room with Terrace, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Suite Room with Terrace, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1173 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Futons

View all photos for Deluxe Double Room with Shower and Wood Stove, Non Smoking

Deluxe Double Room with Shower and Wood Stove, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room with Shower and Wood Stove, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room (4 people), Non Smoking

Deluxe Double Room (4 people), Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room (4 people), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for DELUXE DOUBLE W/ FIREWOOD STOVE

In-room safe, desk, blackout drapes, soundproofing

DELUXE DOUBLE W/ FIREWOOD STOVE

  • Sleeps 3

View all photos for Fore SUITE

In-room safe, desk, blackout drapes, soundproofing

Fore SUITE

  • Sleeps 6

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room

  • Sleeps 3

View all photos for Deluxe Double Room(4-person)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double Room(4-person)

  • Sleeps 4

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2

View all photos for Adjoining Room (Deluxe Double With Wood Stove)

Adjoining Room (Deluxe Double With Wood Stove)

  • Sleeps 6

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About the neighborhood

Hakone

Located in Hakone (Sengokuhara), Hakone Retreat Före is within a 10-minute drive of Ōwakudani and Hakone Open Air Museum. .This spa hotel is 3.8 mi (6.2 km) from Lake Ashi and 4.1 mi (6.6 km) from Hakone Kowakien Yunessun.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 miles
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Hakone Venetian Glass Museum - 6 min walk - 0.4 miles
  • Lalique Museum Hakone - 15 min walk - 0.8 miles
  • Sengokuhara Susuki Prairie - 19 min walk - 1.1 miles

Getting around

  • Hakone Miyanoshita Station - 9 min drive
  • Kowakidani Station - 9 min drive
  • Haneda Airport (HND) - 121 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬20 min walk
  • ‪The Dining 四季彩 - ‬4 min drive
  • ‪蔵一 - ‬3 min drive
  • ‪tea salon Orient Express - ‬3 min drive
  • ‪いろり茶屋 - ‬18 min walk

About this property

Hakone Retreat Före

Hakone Retreat Före offers 37 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Könoha Spa has 2 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.

Make yourself at home in one of the 37 guestrooms featuring MP3 docking stations. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including hot springs and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hakone Retreat Före has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot spring
  • Shopping

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 194 ºF
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Coffee grinder
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact the property immediately after booking with their expected arrival time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 3:00 PM to midnight
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NEST INN HYOSEKIKAKU
NEST HAKONE HYOSEKIKAKU
NEST HYOSEKIKAKU
NEST HAKONE
Hakone Retreat Fore Hotel
Retreat Fore Hotel
Retreat Fore
Hotel Hakone Retreat Fore Hakone
Hakone Hakone Retreat Fore Hotel
Hotel Hakone Retreat Fore
Hakone Retreat Fore Hakone
NEST INN HAKONE
NEST INN HAKONE HYOSEKIKAKU

Hakone Retreat Före Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 412 reviews
Rating 8 - Good. 96 out of 412 reviews
Rating 6 - Okay. 34 out of 412 reviews
Rating 4 - Poor. 6 out of 412 reviews
Rating 2 - Terrible. 5 out of 412 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Meagan

Stayed 2 nights in Nov 2025

8/10 Good

Mirna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely place to relax, away from the big city, for a few days.
Stayed 3 nights in Nov 2025

6/10 Okay

Anne-Marie

Traveled with partner
Liked: Cleanliness
This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder. However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Stayed 2 nights in Nov 2025

4/10 Poor

melanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Jens

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Stayed 2 nights in Nov 2025

8/10 Good

Wasim, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and good overall experience.
Stayed 3 nights in Oct 2025

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us. Not to mention the showers look like a prison cell (and smell disgusting). One of the worst stays of my life. Would never, ever, ever recommend.
Stayed 3 nights in Oct 2025

8/10 Good

June Marie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Room was clean but room was aged.
Stayed 4 nights in Sep 2025

10/10 Excellent

mimi

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room is old and smelly . Need to be remodel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly a beautiful setting!

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Amenities
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Zhihong

Liked: Amenities, property conditions & facilities
Everthing is great except it is little far away from shopping area.
Stayed 1 night in Jun 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service
The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful luxurious retreat!

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Stayed 1 night in Apr 2025

10/10 Excellent

Juhi

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Davide

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Stayed 2 nights in Apr 2025

10/10 Excellent

Omid

Traveled with group
Liked: Cleanliness, staff & service, amenities
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
Stayed 3 nights in Mar 2025

6/10 Okay

eleni, Hillsboro Beach

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Stayed 1 night in Mar 2025